Events are increasingly used instrumentally to achieve goals of society such as cultural development, destination branding or economic development. Event impacts are, however, routinely measured from a purely economic perspective. Event Impact fills an important niche and a void in the literature on events by taking a holistic approach, incorporating issues like value creation, experiential value, value measurement, sustainability and impact assessment. It is one of the first book...

The Value of Events fills an important niche in the literature on events, being the first book to comprehensively deal with the subject of value creation and measurement, as opposed to impact assessment and programme evaluation. Value creation and measurement is often done routinely from specific perspectives such as tourism, event management, corporate marketing, or customer satisfaction. However, there exist a number of discourses on value and evaluation that have not yet receiv...

Destination marketing is more challenging than other goods and services. The basis of competitive advantage shifts from tourism resources only (destination marketing) to a location-based or city-wide integrated management (place marketing). In this book, tourism scholars Metin Kozak and Seyhmus Baloglu discuss and synthesize theories, models, techniques, and principles for strategic marketing and management of tourist destinations, and demonstrate ways in which to further develop the conce...

Are humans fair by nature? Why do we often willingly trust strangers or cooperate with them even if those actions leave us vulnerable to exploitation? Does this natural inclination towards fairness or trust have implications in the market-place? Traditional economic theory would perhaps think not, perceiving human interaction as self-interested at heart. There is increasing evidence however that social norms and norm-driven behaviour such as a preference for fairness, generosity or trust h...

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry."- Peter Lugosi, Oxford School of Hospitality Management"This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book."- Erwin Losekoot, Auckland University of T...

The whole landscape of research in urban studies was revolutionized by the publication of Richard Florida’s The Rise of the Creative Class in 2002, and his subsequent book entitled The Flight of the Creative Class has helped to maintain a decade-long explosion of interest in the field. While these two books examine the creative class in the context of the United States, research has emerged which investigates the creative class worldwide.This book brings together ...

Public Order and Private Lives is a radical examination of the political forces which shape the law and order debate in Britain. Mike Brake and Chris Hale provide a hard-hitting analysis of Conservative policies on Crime, showing that, ironically, Conservative policies have created the very social conditions in which crime has flourished. They argue that the government is undermining basic civil liberties by its increased use of legislation as a means of control and coercion.

The third volume of the Sustainable Urban Development Series outlines the BEQUEST toolkit that helps link protocol with the assessment methods currently available for evaluating the sustainability of urban development. It details the decision support mechanisms developed for users of the system to guide them in selecting the appropriate assessment methods for a variety of evaluations.This book provides case studies drawn from locations across Europe, and also provides best...

This handbook consists of 19 chapters that critically review mainstream hospitality marketing research topics and set directions for future research efforts. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing hospitality marketing research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and edu...

Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The high economic importance of the hotel chains and their global presence justifies the academic research in the field however, despite this, there is no uniform covera...

The Oxford Handbook of Creative Industries is a reference work, bringing together many of the world's leading scholars in the application of creativity in economics, business and management, law, policy studies, organization studies, and psychology. Creative industries research has become a regular theme in academic journals and conferences across these subjects and is also an important agenda for governments throughout the world, while business people from established companies a...

Travel is an essential part of everyday life and today most journeys are multimodal. It is the total travel experience that counts and integrated transport must reduce the inconvenience of transfers between modes. Most research and many publications on transport policy advocate sustainable transport, but the priority given to integration has been negligible. Yet integration is one of the most important means to advance sustainable transport and sustainability more generally.While i...