The Internet has given rise to new opportunities for the public sector to improve efficiency and better serve constituents. But with an increasing reliance on the Internet, digital tools are also exposing the public sector to new risks. This accessible primer focuses on the convergence of globalization, connectivity, and the migration of public sector functions online. It examines emerging trends and strategies from around the world and offers practical guidance for addressing contemporary...

The rapid development of the information society has accentuated the importance of digital divides, which refer to economic and social inequalities among populations due to differences in access to, use of, or knowledge of information and communication technologies (ICT). This book discusses the current state of digital divides, ranging from global challenges in universal access to new opportunities for greater digital inclusiveness (e-inclusion).The first part of the book illustra...

A generation ago, "cyberspace" was just a term from science fiction, used to describe the nascent network of computers linking a few university labs. Today, our entire modern way of life, from communication to commerce to conflict, fundamentally depends on the Internet. And the cybersecurity issues that result challenge literally everyone: politicians wrestling with everything from cybercrime to online freedom; generals protecting the nation from new forms of attack, while planning new cyb...

Much of what constitutes Big Data is information about us. Through our online activities, we leave an easy-to-follow trail of digital footprints that reveal who we are, what we buy, where we go, and much more. This eye-opening book explores the raging privacy debate over the use of personal data, with one undeniable conclusion: once data's been collected, we have absolutely no control over who uses it or how it is used.Personal data is the hottest commodity on the market today—trul...

The Internet is often called a superhighway, but it may be more analogous to a city: an immense tangle of streets, highways, and interchanges, lined with homes and businesses, playgrounds and theatres. We may not physically live in this city, but most of us spend a lot of time there, and even pay rents and fees to hold property in it.But the Internet is not a city of the 21st century. Jeffrey Hunker, an internationally known expert in cyber-security and counter-terrorism policy, ar...

Drawing upon a wealth of experience from academia, industry, and government service, Cyber Security Policy Guidebook details and dissects, in simple language, current organizational cyber security policy issues on a global scale—taking great care to educate readers on the history and current approaches to the security of cyberspace. It includes thorough descriptions—as well as the pros and cons—of a plethora of issues, and documents policy alternatives for the sake of clarity with...

In a world where web services can make real-time data accessible to anyone, how can the government leverage this openness to improve its operations and increase citizen participation and awareness? Through a collection of essays and case studies, leading visionaries and practitioners both inside and outside of government share their ideas on how to achieve and direct this emerging world of online collaboration, transparency, and participation.Contributions and topics include:

Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption ...

Successfully lead your company through the worst crises with this first-hand look at emergency leadershipCyber security failures made for splashy headlines in recent years, giving us some of the most spectacular stories of the year. From the Solar Winds hack to the Colonial Pipeline ransomware event, these incidents highlighted the centrality of competent crisis leadership.Cyber Mayday and the Day After offers readers a roadmap to leading organizat...

The Information Systems Security Officer's Guide: Establishing and Managing a Cyber Security Program, Third Edition, provides users with information on how to combat the ever-changing myriad of threats security professionals face. This entirely updated edition presents practical advice on establishing, managing, and evaluating a successful information protection program in a corporation or government agency, covering everything from effective communication to career guidance for the inform...

Digitalization is here to stay.Digitalization is placing unprecedented pressure on organisations and government institutions to evolve. At the present rate, 75% of the S&P 500 incumbents would be gone by 2027. That means managing our collective transition to a digitally-driven business model is vital and crucial to our quest for a prosperous nation. And since digital touches so many parts of our lives, society and development, any significant reform program requires coordination of...

Innovation in information and communication technology (ICT) fuels the growth of the global economy. How ICT markets evolve depends on politics and policy, and since the 1950s periodic overhauls of ICT policy have transformed competition and innovation. For example, in the 1980s and the 1990s a revolution in communication policy (the introduction of sweeping competition) also transformed the information market. Today, the diffusion of Internet, wireless, and broadband technology, growing m...