This book constitutes the proceedings of the 28th International Conference on Advanced Information Systems Engineering, CAiSE 2016, held in Ljubljana, Slovenia, in June 2016.The 35 papers presented in this volume were carefully reviewed and selected from 211 submissions.The program included the following paper sessions:Collaboration, Business Process Modeling. Innovation, Gamication, Mining and Business Process Performance, Requirements Engineering, Process Mining, ...

Enterprises, from small to large, evolve continuously. As a result, their structures are transformed and extended continuously. Without some means of control, such changes are bound to lead to an overly complex, uncoordinated and heterogeneous environment that is hard to manage and hard to adapt to future changes. Enterprise architecture principles provide a means to direct transformations of enterprises. As a consequence, architecture principles should be seen as the cornerstones of any a...

What are the possibilities for process mining in hospitals? In this book the authors provide an answer to this question by presenting a healthcare reference model that outlines all the different classes of data that are potentially available for process mining in healthcare and the relationships between them. Subsequently, based on this reference model, they explain the application opportunities for process mining in this domain and discuss the various kinds of analyses that can be perform...

This book starts with an introduction to process modeling and process paradigms, then explains how to query and analyze process models, and how to analyze the process execution data. In this way, readers receive a comprehensive overview of what is needed to identify, understand and improve business processes.The book chiefly focuses on concepts, techniques and methods. It covers a large body of knowledge on process analytics – including process data querying, analysis, matching and...

This book provides the most complete formal specification of the semantics of the Business Process Model and Notation 2.0 standard (BPMN) available to date, in a style that is easily understandable for a wide range of readers – not only for experts in formal methods, but e.g. also for developers of modeling tools, software architects, or graduate students specializing in business process management.BPMN – issued by the Object Management Group – is a widely used standard for busines...

As the first to focus on the issue of Data Warehouse Requirements Engineering, this book introduces a model-driven requirements process used to identify requirements granules and incrementally develop data warehouse fragments. In addition, it presents an approach to the pair-wise integration of requirements granules for consolidating multiple data warehouse fragments. The process is systematic and does away with the fuzziness associated with existing techniques. Thus, consolidation is trea...

Economies around the globe have evolved into being largely service-oriented economies*.* Consumers no longer just want a printer or a car, they rather ask for a printing service or a mobility service. In addition, service-oriented organizations increasingly exploit new devices, technologies and infrastructures. Agilityis the ability to deal with such changing requirements and environments. Agile ways of working embrace change as a positive force and harness it to the organization's competi...

For you as an IT manager, changes in business models and fast-paced innovation and product lifecycles pose a big challenge: you are required to anticipate the impact of future changes, and to make rapid decisions backed up by solid facts. To be successful you need an overall perspective of how business and IT interact. What you need is a toolkit, enabling you to manage the enterprise from a helicopter viewpoint while at the same time accommodating quite detailed aspects of processes, organ...

E-government faces huge challenges in achieving interoperability and integration, taking into account differences in laws, regulations, services, administrative processes and languages across regions and countries. On the other hand, issues like service, data and process integration have been researched by the Semantic Web community for several years now, and in the last two to three years we have witnessed the first applications of semantic technologies in real, operational e-government s...

This book constitutes the revised selected papers from the 6th IFIP WG 2.6 International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2016, held in Graz, Austria in December 2016.The 5 papers presented in this volume were carefully reviewed and selected from 18 submissions. In this edition, the presentations focused on the adoption of process mining algorithms for continuous monitoring of business process. They underline the most relevant challenges identified an...

This book constitutes revised papers from the eleven International Workshops held at the 15th International Conference on Business Process Management, BPM 2017, in Barcelona, Spain, in September 2017:BPAI 2017 – 1st International Workshop on Business Process Innovation with Artificial Intelligence; BPI 2017 – 13th International Workshop on Business Process Intelligence; BP-Meet-IoT 2017 – 1st International Workshop on Ubiquitous Business Processes Meeting Internet-of-Things; BPMS2 ...