Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Radical Business Agility

Navigating Through Uncertain Times

by Hans Amell, Kurt Larsson ...

How to prepare your business to respond quickly and effectively to the turbulence caused by politics, climate change, pandemics, and economic uncertainty.Future success depends upon the ability to adapt to colossal, rapid changes that lie ahead. Public and private organizational life is changing dramatically. We do not have the luxury of time anymore. Product cycles are shorter and job security is ... Read more

$17.59 CAD or Free with Kobo Plus

How to prepare your business to respond quickly and effectively to the turbulence caused by politics, climate change, pandemics, and economic uncertainty.Future success depends upon the ability to adapt to colossal, rapid changes that lie ahead. Public and private organizational life is changing dramatically. We do not have the luxury of time anymore. Product cycles are shorter and job security is
... Read more
Calm: Your Unspoken Power

Protecting Decision Quality Under Pressure

by Rich Plumery ...

Pressure is not the problem.How we show up in it is.Every leader knows the moment.The conversation that shifts.The tension you can feel in the room.The decision that can’t wait.In that space… before you speak, before you act…something important happens.Your leadership is revealed.Not your intentions.Your response.And often, what follows… is regret.Most leaders don’t struggle because they lack ... Read more

$9.99 CAD or Free with Kobo Plus

Pressure is not the problem.How we show up in it is.Every leader knows the moment.The conversation that shifts.The tension you can feel in the room.The decision that can’t wait.In that space… before you speak, before you act…something important happens.Your leadership is revealed.Not your intentions.Your response.And often, what follows… is regret.Most leaders don’t struggle because they lack
... Read more
Gezondheid en Verzuimpreventie

Leiding geven aan gezondheid en verzuim

by Marijn Dane | Jan Konijnenburg ...

Ziekteverzuim bij medewerkers, als leidinggevende krijg je hier in de dagelijkse praktijk regelmatig mee te maken. Vervelend voor de medewerker die ziek is, en soms best ingewikkeld voor jou als leidinggevende. Want hoe zat het ook alweer met de regels rondom verzuim? Wat zijn de rechten en plichten van zowel werkgever als werknemer? Hoe ga je hierover op een goede manier het gesprek aan en wat ... Read more

$12.73 CAD or Free with Kobo Plus

Ziekteverzuim bij medewerkers, als leidinggevende krijg je hier in de dagelijkse praktijk regelmatig mee te maken. Vervelend voor de medewerker die ziek is, en soms best ingewikkeld voor jou als leidinggevende. Want hoe zat het ook alweer met de regels rondom verzuim? Wat zijn de rechten en plichten van zowel werkgever als werknemer? Hoe ga je hierover op een goede manier het gesprek aan en wat
... Read more
Business Analysis Essentials

Mastering Core Techniques and Strategies

by Virversity Online Courses ...

Series series Virversity Online Courses: Business and Entrepreneurship
Business Analysis Essentials is a comprehensive online course designed to equip aspiring business analysts with the necessary skills and knowledge to excel in the field. Through a series of targeted lessons, students will gain a deep understanding of business analysis principles and develop the ability to communicate effectively with stakeholders, gather and document requirements, and leverage ... Read more

$4.11 CAD or Free with Kobo Plus

Business Analysis Essentials is a comprehensive online course designed to equip aspiring business analysts with the necessary skills and knowledge to excel in the field. Through a series of targeted lessons, students will gain a deep understanding of business analysis principles and develop the ability to communicate effectively with stakeholders, gather and document requirements, and leverage
... Read more
How to Get Ahead: A Proven 6-Step System to Unleash Your Personal Brand and Build a World-Class Network so Opportunities Come to You

by Zak Slayback ...

Turbocharge your professional success and accelerate your career.This practical guide cuts the fluff and gives you real, tangible, actionable steps you can take to build your own world-class network. Even if you think the terms “personal branding” or “networking” sound sleazy, How to Get Ahead teaches you how to earn more, learn more, get more done, and set yourself up for long-term career success ... Read more

$24.79 CAD

Turbocharge your professional success and accelerate your career.This practical guide cuts the fluff and gives you real, tangible, actionable steps you can take to build your own world-class network. Even if you think the terms “personal branding” or “networking” sound sleazy, How to Get Ahead teaches you how to earn more, learn more, get more done, and set yourself up for long-term career success
... Read more
Humanizing Healthcare: Hardwire Humanity into the Future of Health

by Summer Knight ...

From a top healthcare futurist, frontline innovator, and Deloitte consultant comes a bold new vision for Humanizing Healthcare—hardwiring humanity at every point of care—that is good for people and good for business.Our nation’s healthcare and life science industry has changed dramatically over the past few decades—and not always for the better. In addition to rising costs and access challenges, ... Read more

$31.69 CAD

From a top healthcare futurist, frontline innovator, and Deloitte consultant comes a bold new vision for Humanizing Healthcare—hardwiring humanity at every point of care—that is good for people and good for business.Our nation’s healthcare and life science industry has changed dramatically over the past few decades—and not always for the better. In addition to rising costs and access challenges,
... Read more
Never Say Whatever: How Small Decisions Make a Big Difference

by Richard A. Moran ...

Life Is Choices. Make Them.Calling in late to a Zoom meeting with kids playing in the background. Avoiding optional meetings. Dodging low-profile assignments. Giving H.R. lunch-and-learns a hard pass. There are countless ways we've become the apathetic version of our corporate selves—dismissing what seems unimportant with a big shrug emoji. Whatever. Who cares?In Never Say Whatever, veteran author ... Read more

$27.49 CAD

Life Is Choices. Make Them.Calling in late to a Zoom meeting with kids playing in the background. Avoiding optional meetings. Dodging low-profile assignments. Giving H.R. lunch-and-learns a hard pass. There are countless ways we've become the apathetic version of our corporate selves—dismissing what seems unimportant with a big shrug emoji. Whatever. Who cares?In Never Say Whatever, veteran author
... Read more
An Audience of One: Drive Superior Results by Making the Radical Shift from Mass Marketing to One-to-One Marketing

by Jamie Turner, Chuck Moxley ...

The breakthrough marketing strategy today’s leading companies are using to change consumer behavior and drive revenue to the bottom lineOne-to-one marketing is the breakthrough strategy today’s top brands are using to generate meaningful conversations with customers on an individual basis, helping them grow their revenue while understanding and even anticipating consumer behavior. But with that ... Read more

$30.79 CAD

The breakthrough marketing strategy today’s leading companies are using to change consumer behavior and drive revenue to the bottom lineOne-to-one marketing is the breakthrough strategy today’s top brands are using to generate meaningful conversations with customers on an individual basis, helping them grow their revenue while understanding and even anticipating consumer behavior. But with that
... Read more
Pitch Like Hollywood: What You Can Learn from the High-Stakes Film Industry

by Peter Desberg, Jeffrey Davis ...

Inside tips on how to craft pitches that seal the deal—no matter what industry you work in—and banish presentation anxiety foreverFrom impromptu elevator pitches to full-board presentations, sales and marketing professionals face an “audience” daily―often with make-or-break consequences. As the person delivering the performance, you need to know you have a great script and are able to maintain ... Read more

$28.59 CAD

Inside tips on how to craft pitches that seal the deal—no matter what industry you work in—and banish presentation anxiety foreverFrom impromptu elevator pitches to full-board presentations, sales and marketing professionals face an “audience” daily―often with make-or-break consequences. As the person delivering the performance, you need to know you have a great script and are able to maintain
... Read more
AI Jobs: Taking Back Control of Your Career

by Sasikanth Battula ...

Yes, AI is Creating New Jobs! Are You Ready?Artificial intelligence is tearing through the workplace faster than anyone predicted. With headlines constantly screaming about automation and mass layoffs, it is completely normal to feel anxious about your livelihood.But here is the reality most people are missing: AI isn't just disrupting current jobs—it is creating new ones.Make AI Your Ticket to a ... Read more

$13.99 CAD

PRE-ORDER

Yes, AI is Creating New Jobs! Are You Ready?Artificial intelligence is tearing through the workplace faster than anyone predicted. With headlines constantly screaming about automation and mass layoffs, it is completely normal to feel anxious about your livelihood.But here is the reality most people are missing: AI isn't just disrupting current jobs—it is creating new ones.Make AI Your Ticket to a
... Read more
Turning Numbers into Knowledge

Mastering the Art of Problem Solving

by Jonathan Garo Koomey ...

This book (intended for beginning analysts, students, and the people training them) bridges general business problem solving and mathematics for improved effectiveness in work and life. Full of tools for solving real-world problems, this new edition is an ideal training manual for those who are intimidated by quantitative analysis and an excellent refresher for those looking to improve the quality ... Read more

$15.99 CAD or Free with Kobo Plus

This book (intended for beginning analysts, students, and the people training them) bridges general business problem solving and mathematics for improved effectiveness in work and life. Full of tools for solving real-world problems, this new edition is an ideal training manual for those who are intimidated by quantitative analysis and an excellent refresher for those looking to improve the quality
... Read more
The Monday Revolution

Seize control of your business life

by David Mansfield ...

***BUSINESS BOOK AWARDS 2021 SHORTLISTED TITLE***Does all the good stuff only happen at weekends? Have Sunday evenings become depressing, as the working days ahead come into view? Has your week been reduced to pointless meetings, over-complicated tasks and disillusioned colleagues?You’re convinced there’s a better way of getting things done. But where to start? Well, this book has the answers. ... Read more

$8.69 CAD or Free with Kobo Plus

***BUSINESS BOOK AWARDS 2021 SHORTLISTED TITLE***Does all the good stuff only happen at weekends? Have Sunday evenings become depressing, as the working days ahead come into view? Has your week been reduced to pointless meetings, over-complicated tasks and disillusioned colleagues?You’re convinced there’s a better way of getting things done. But where to start? Well, this book has the answers.
... Read more
Attach High

How Elite Advisors Remove Friction from High-Stakes Decisions

by Guffy Wright ...

Value didn't lose. Friction won.You've lost a deal you should have won. Not on price. Not on product. The value was clear, the trust was real - and still, the decision stalled. No script explained why.That stall has a name.Every advisor knows the sales process. Most have studied the buying process. Almost none have been trained for the third - the one that decides whether a decision actually moves ... Read more

$1.99 CAD

Value didn't lose. Friction won.You've lost a deal you should have won. Not on price. Not on product. The value was clear, the trust was real - and still, the decision stalled. No script explained why.That stall has a name.Every advisor knows the sales process. Most have studied the buying process. Almost none have been trained for the third - the one that decides whether a decision actually moves
... Read more
Farther, Faster, and Far Less Drama

How to Reduce Stress and Make Extraordinary Progress Wherever You Lead

by Janice Fraser, Jason Fraser ...

Farther, Faster, and Far Less Drama offers a simple but powerful set of leadership behaviors to align teams and accelerate progress.Fom team leaders to consultants to stay-at-home parents, everyone wishes life could be less complex, but that often feels impossible.Janice and Jason Fraser introduce the Four Leadership Motions, a method they have been using for decades to help all kinds of teams ... Read more

$19.99 CAD

Farther, Faster, and Far Less Drama offers a simple but powerful set of leadership behaviors to align teams and accelerate progress.Fom team leaders to consultants to stay-at-home parents, everyone wishes life could be less complex, but that often feels impossible.Janice and Jason Fraser introduce the Four Leadership Motions, a method they have been using for decades to help all kinds of teams
... Read more
Cybersecurity and Data Protection for Executives: How to Lead in a World of Constant Digital Threats.

by David Rollason ...

Cybersecurity is no longer a technical issue. It is a boardroom priority that demands strategic leadership, informed decision-making, and a strong organisational culture. This book provides clear, practical guidance for executives who need to protect their organisations from digital risk while enabling innovation and growth.Written in plain and professional language, it explains how to manage ... Read more

$14.99 CAD or Free with Kobo Plus

Cybersecurity is no longer a technical issue. It is a boardroom priority that demands strategic leadership, informed decision-making, and a strong organisational culture. This book provides clear, practical guidance for executives who need to protect their organisations from digital risk while enabling innovation and growth.Written in plain and professional language, it explains how to manage
... Read more
O mesmo de sempre

Um guia para o que não muda nunca

by Morgan Housel ...

Translated by Cássio de Arantes Leite ...

Em novo livro, o autor best-seller de A psicologia financeira mostra como lidar com as incertezas a partir daquilo que nunca muda.Ao invés de tentar prever o que virá, é mais eficaz olhar para o "que não muda nunca", afirma Morgan Housel. Para o autor, os comportamentos que nunca mudam são a lição mais poderosa da história ― e esta é uma premissa que vale para todos: seja você quem for, venha de ... Read more

$7.99 CAD

Em novo livro, o autor best-seller de A psicologia financeira mostra como lidar com as incertezas a partir daquilo que nunca muda.Ao invés de tentar prever o que virá, é mais eficaz olhar para o "que não muda nunca", afirma Morgan Housel. Para o autor, os comportamentos que nunca mudam são a lição mais poderosa da história ― e esta é uma premissa que vale para todos: seja você quem for, venha de
... Read more
Inteligência de negócios e análise de dados

by Nicksson Ckayo Arrais de Freitas ...

Series series Série Universitária
A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida.Inteligência de negócios e análise de dados traça um panorama das novas tecnologias essenciais para o mercado ... Read more

$7.99 CAD

A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida.Inteligência de negócios e análise de dados traça um panorama das novas tecnologias essenciais para o mercado
... Read more
Gestão da informação e inteligência de mercado

by Denise Dalmarco ...

Series series Série Universitária
A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida. Gestão da informação e inteligência de mercado apresenta diversos conceitos básicos relacionados à gestão da ... Read more

$7.99 CAD

A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida. Gestão da informação e inteligência de mercado apresenta diversos conceitos básicos relacionados à gestão da
... Read more
影響力領導：5大原則培養乘數思維，讓部屬甘心跟隨，締造乘數績效

Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter

by 莉茲．懷斯曼, Liz Wiseman, 蕭美惠 ...

──《影響力習慣》作者莉茲．懷斯曼經典著作──《與成功有約》作者史帝芬．柯維專文推薦：「我相信這本書跟每個人都有關係，無論是初任主管的人或是世界領袖。」為什麼有些領導人能創造人才，有些人卻會摧毀人才？拋掉減法思維，培養乘數思維，用更少的資源達成更多成果。當你引導出部屬最好的一面，也會看見自己最好的一面。★《致勝心態》作者卡蘿．杜維克盛讚：「這本書將永遠改變我們對領導的看法。」★「領導學之父」華倫．班尼斯力薦：「領導者如何激發我們天性中更美好的一面？本書比任何書都更能回答這個基本的領導力問題。」＊你不必是個天才，但你可以成為天才製造者。我們都曾接觸過兩種截然不同的領導者，第一種「減數者」是點子的殺手，會從周圍的人身上奪取智慧與精力。另一種「乘數者」領導人則是會放大身邊人的聰明和能力，與他們共事時，大家頭上會亮起燈泡，問題迎刃而解。如今，當領導人被期望用更少資源做更多事情時... ... Read more

$15.99 CAD

──《影響力習慣》作者莉茲．懷斯曼經典著作──《與成功有約》作者史帝芬．柯維專文推薦：「我相信這本書跟每個人都有關係，無論是初任主管的人或是世界領袖。」為什麼有些領導人能創造人才，有些人卻會摧毀人才？拋掉減法思維，培養乘數思維，用更少的資源達成更多成果。當你引導出部屬最好的一面，也會看見自己最好的一面。★《致勝心態》作者卡蘿．杜維克盛讚：「這本書將永遠改變我們對領導的看法。」★「領導學之父」華倫．班尼斯力薦：「領導者如何激發我們天性中更美好的一面？本書比任何書都更能回答這個基本的領導力問題。」＊你不必是個天才，但你可以成為天才製造者。我們都曾接觸過兩種截然不同的領導者，第一種「減數者」是點子的殺手，會從周圍的人身上奪取智慧與精力。另一種「乘數者」領導人則是會放大身邊人的聰明和能力，與他們共事時，大家頭上會亮起燈泡，問題迎刃而解。如今，當領導人被期望用更少資源做更多事情時...
... Read more
The McGraw Hill 36 Hour Six Sigma Course

by Greg Brue, Rod Howes ...

Series series McGraw-Hill 36-Hour Courses
Learn the essentials of Six Sigma in just 36 hoursThe McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program. This detailed yet accessible guide explores 10 essential Six Sigma tools for manufacturing along with other core components of a Six Sigma program. ... Read more

$31.89 CAD

Learn the essentials of Six Sigma in just 36 hoursThe McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program. This detailed yet accessible guide explores 10 essential Six Sigma tools for manufacturing along with other core components of a Six Sigma program.
... Read more
Design for Six Sigma Statistics

59 Tools for Diagnosing and Solving Problems in DFFS Initiatives

by Andrew Sleeper ...

In today’s competitive environment, companies can no longer produce goods and services that are merely good with low defect levels, they have to be near-perfect. Design for Six Sigma Statistics is a rigorous mathematical roadmap to help companies reach this goal. As the sixth book in the Six Sigma operations series, this comprehensive book goes beyond an introduction to the statistical tools and ... Read more

$101.99 CAD

In today’s competitive environment, companies can no longer produce goods and services that are merely good with low defect levels, they have to be near-perfect. Design for Six Sigma Statistics is a rigorous mathematical roadmap to help companies reach this goal. As the sixth book in the Six Sigma operations series, this comprehensive book goes beyond an introduction to the statistical tools and
... Read more
MERITOCRACY

How to manage talent for higher profits and happier people

by Paolo Gaudiano, Cynthia Annette Overton ...

Most leaders believe in meritocracy—very few know how to build it.Meritocracy introduces a powerful framework for managing human assets more effectively so that all talent can thrive.Learn how to develop strategies and implement measurable workplace initiatives that reduce risk, increase profits and build trust across your workforce, so that everyone embraces—and is accountable for—the success of ... Read more

$8.69 CAD or Free with Kobo Plus

Most leaders believe in meritocracy—very few know how to build it.Meritocracy introduces a powerful framework for managing human assets more effectively so that all talent can thrive.Learn how to develop strategies and implement measurable workplace initiatives that reduce risk, increase profits and build trust across your workforce, so that everyone embraces—and is accountable for—the success of
... Read more
The Inclusion Mindset

by Nadia Nagamootoo ...

You want EVERYONE to feel included in your organization, because you know that when all employees, no matter their identities and backgrounds, are valued for what they uniquely offer, magic happens.But talking about Diversity, Equity & Inclusion (DEI) is surprisingly hard. It strikes at our core values and beliefs, and people get uncomfortable, which is why so many organizations get stuck. This ... Read more

$7.19 CAD or Free with Kobo Plus

You want EVERYONE to feel included in your organization, because you know that when all employees, no matter their identities and backgrounds, are valued for what they uniquely offer, magic happens.But talking about Diversity, Equity & Inclusion (DEI) is surprisingly hard. It strikes at our core values and beliefs, and people get uncomfortable, which is why so many organizations get stuck. This
... Read more
一切都是誘因的問題！：找對人、用對方法、做對事的關鍵思考

The Why Axis Hidden Motives and the Undiscovered Economics of Everyday Life

by 葛尼奇, Uri GNEEZY, 李斯特, John A. LIST ...

Translated by 齊若蘭 ...

Series series 財經企管
「我用本書將經濟學從學者的象牙塔帶進你家客廳。」──李斯特沒搞懂誘因之前，別靠直覺做決策！善用現場實驗經濟學，精準決斷事物的因果脈絡。金錢不是萬能，但它究竟何所能？又何所不能？想要別人甘心掏錢捐款，該訴諸菩薩心腸？還是虛榮心理？召募員工如何才能篩選出真正有實力的候選人？如果你家裡有女兒，送她上女校會不會是比較好的選擇？朋友聚餐應該各付各的？還是一起分攤？如果康納曼的《快思慢想》讓你驚嘆連連，本書兩位作者的現場實驗會更加令你大開眼界！跟著兩位行為經濟學家的腳步，探索大數據不說、但有效決策不能不懂的關鍵。就算不能讓全世界都聽你的，至少做事不瞎忙、生活不吃虧！事情的結果為什麼和你當初想的不一樣？幼稚園園長祭出遲到罰款，希望能約... ... Read more

$14.99 CAD

「我用本書將經濟學從學者的象牙塔帶進你家客廳。」──李斯特沒搞懂誘因之前，別靠直覺做決策！善用現場實驗經濟學，精準決斷事物的因果脈絡。金錢不是萬能，但它究竟何所能？又何所不能？想要別人甘心掏錢捐款，該訴諸菩薩心腸？還是虛榮心理？召募員工如何才能篩選出真正有實力的候選人？如果你家裡有女兒，送她上女校會不會是比較好的選擇？朋友聚餐應該各付各的？還是一起分攤？如果康納曼的《快思慢想》讓你驚嘆連連，本書兩位作者的現場實驗會更加令你大開眼界！跟著兩位行為經濟學家的腳步，探索大數據不說、但有效決策不能不懂的關鍵。就算不能讓全世界都聽你的，至少做事不瞎忙、生活不吃虧！事情的結果為什麼和你當初想的不一樣？幼稚園園長祭出遲到罰款，希望能約...
... Read more

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