Training in Human Resources & Personnel Management & Business & Finance eBooks

The E-Myth Revisited

Why Most Small Businesses Don't Work and What to Do About It

by Michael E. Gerber ...

An instant classic, this revised and updated edition of the phenomenal bestseller dispels the myths about starting your own business. Small business consultant and author Michael E. Gerber, with sharp insight gained from years of experience, points out how common assumptions, expectations, and even technical expertise can get in the way of running a successful business.Gerber walks you through the ... Read more

$16.99 CAD

An instant classic, this revised and updated edition of the phenomenal bestseller dispels the myths about starting your own business. Small business consultant and author Michael E. Gerber, with sharp insight gained from years of experience, points out how common assumptions, expectations, and even technical expertise can get in the way of running a successful business.Gerber walks you through the
... Read more
Designing Accessible Learning Content

A Practical Guide to Applying best-practice Accessibility Standards to L&D Resources

by Susi Miller ...

Is your learning strategy designed to deliver impact for every employee?Designing Accessible Learning Content by Susi Miller is a strategic guide for senior HR leaders, L&D directors and organizational development executives committed to building inclusive, high-performance learning ecosystems.Written by leading accessibility experts, this book provides proven tools for integrating accessibility ... Read more

$64.89 CAD

Is your learning strategy designed to deliver impact for every employee?Designing Accessible Learning Content by Susi Miller is a strategic guide for senior HR leaders, L&D directors and organizational development executives committed to building inclusive, high-performance learning ecosystems.Written by leading accessibility experts, this book provides proven tools for integrating accessibility
... Read more
Million Dollar Referrals: The Secrets to Building a Perpetual Client List to Generate a Seven-Figure Income

by Alan Weiss ...

Build a million-dollar business out of untapped referrals!Alan Weiss has taught thousands of people how to put their expertise to work through consulting, speaking, and coaching. Now, in Million Dollar Referrals, he takes it to the next level, giving you the tools to leverage relationships with current clients—and grow your business exponentially. Million Dollar Referrals reveals Alan Weiss’s ... Read more

$34.09 CAD

Build a million-dollar business out of untapped referrals!Alan Weiss has taught thousands of people how to put their expertise to work through consulting, speaking, and coaching. Now, in Million Dollar Referrals, he takes it to the next level, giving you the tools to leverage relationships with current clients—and grow your business exponentially. Million Dollar Referrals reveals Alan Weiss’s
... Read more
The McKinsey Way

by Ethan Rasiel ...

"If more business books were as useful, concise, and just plain fun to read as THE MCKINSEY WAY, the business world would be a better place." --Julie Bick, best-selling author of ALL I REALLY NEED TO KNOW IN BUSINESS I LEARNED AT MICROSOFT."Enlivened by witty anecdotes, THE MCKINSEY WAY contains valuable lessons on widely diverse topics such as marketing, interviewing, team-building, and ... Read more

$32.69 CAD

"If more business books were as useful, concise, and just plain fun to read as THE MCKINSEY WAY, the business world would be a better place." --Julie Bick, best-selling author of ALL I REALLY NEED TO KNOW IN BUSINESS I LEARNED AT MICROSOFT."Enlivened by witty anecdotes, THE MCKINSEY WAY contains valuable lessons on widely diverse topics such as marketing, interviewing, team-building, and
... Read more
The Post-Traumatic Stress Disorder Sourcebook : A Guide to Healing, Recovery, and Growth: A Guide to Healing, Recovery, and Growth

A Guide to Healing, Recovery, and Growth

by Glenn Schiraldi ...

The Definitive Resource for Trauma Survivors, Their Loved Ones, and HelpersTrauma can take many forms, from witnessing a violent crime or surviving a natural disaster to living with the effects of abuse, rape, combat, or alcoholism. Deep emotional wounds may seem like they will never heal. However, with The Post-Traumatic Stress Disorder Sourcebook, Dr. Glenn Schiraldi offers a remarkable range of ... Read more

$21.79 CAD

The Definitive Resource for Trauma Survivors, Their Loved Ones, and HelpersTrauma can take many forms, from witnessing a violent crime or surviving a natural disaster to living with the effects of abuse, rape, combat, or alcoholism. Deep emotional wounds may seem like they will never heal. However, with The Post-Traumatic Stress Disorder Sourcebook, Dr. Glenn Schiraldi offers a remarkable range of
... Read more
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory ...

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation ... Read more

$24.19 CAD

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation
... Read more
Think Risk

A Practical Guide to Actively Managing Risk

by Shital Thekdi, Terje Aven ...

Risk is the single most prevalent and enduring factor that influences every individual, organization, and society. People often seek protection from negative risk events, but also seek to take advantage of opportunities arising from positive risk events. We may feel overwhelmed by messages encountered in daily interactions with media and society, contributing to a sense of ambiguity over how to ... Read more

$90.68 CAD

Risk is the single most prevalent and enduring factor that influences every individual, organization, and society. People often seek protection from negative risk events, but also seek to take advantage of opportunities arising from positive risk events. We may feel overwhelmed by messages encountered in daily interactions with media and society, contributing to a sense of ambiguity over how to
... Read more
The Ultimate Small Business Marketing Toolkit: All the Tips, Forms, and Strategies You'll Ever Need!

by Beth Goldstein ...

Low- and no-cost tools that win customer loyaltyWhether you're setting up shop or already have your business off the ground, you need proven marketing strategies that get new customers in the door and keep them coming back. The Ultimate Small Business Marketing Toolkit gives you the resources to do just that, with a wide variety of cost-effective marketing techniques you can use to turn your ... Read more

$27.69 CAD

Low- and no-cost tools that win customer loyaltyWhether you're setting up shop or already have your business off the ground, you need proven marketing strategies that get new customers in the door and keep them coming back. The Ultimate Small Business Marketing Toolkit gives you the resources to do just that, with a wide variety of cost-effective marketing techniques you can use to turn your
... Read more
Perfect Phrases for Job Seekers (EBOOK BUNDLE)

by Michael Betrus ...

Learn the right words for landing the job of your dreamsThree great books in a single eBook package!There are three core parts to the process of landing the job of your dreams—writing a killer resume, crafting a dynamic cover letter that will get you in the door, and scoring big points on the face-to-face interview. The language you use in each one is what will make or break your efforts.Because ... Read more

$33.69 CAD

Learn the right words for landing the job of your dreamsThree great books in a single eBook package!There are three core parts to the process of landing the job of your dreams—writing a killer resume, crafting a dynamic cover letter that will get you in the door, and scoring big points on the face-to-face interview. The language you use in each one is what will make or break your efforts.Because
... Read more
Be Exceptional

Master the Five Traits That Set Extraordinary People Apart

by Joe Navarro, Toni Sciarra Poynter ...

"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the DifferenceA master class in leadership from the world’s top body language expertFrom internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful success principles that set exceptional individuals apartJoe Navarro spent a quarter century with the FBI, pursuing ... Read more

$14.99 CAD

"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the DifferenceA master class in leadership from the world’s top body language expertFrom internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful success principles that set exceptional individuals apartJoe Navarro spent a quarter century with the FBI, pursuing
... Read more
Mergers and Acquisitions Strategy for Consolidations: Roll Up, Roll Out and Innovate for Superior Growth and Returns

by Norman W. Hoffmann ...

THE NEW M&A STRATEGY FOR LONG-TERM SUCCESS IN TODAY’S VOLATILE MARKETS"Rich in examples and details, well-grounded in wisdom from years of experience, and blessedly practical . . . . engaging, well-written, and loaded with worthy insights. Study this book and prosper." -- DR. ROBERT B RUNER, Dean, University of Virginia’s Darden School of Business, and author of Deals from Hell, The Panic of 1907, ... Read more

$95.69 CAD

THE NEW M&A STRATEGY FOR LONG-TERM SUCCESS IN TODAY’S VOLATILE MARKETS"Rich in examples and details, well-grounded in wisdom from years of experience, and blessedly practical . . . . engaging, well-written, and loaded with worthy insights. Study this book and prosper." -- DR. ROBERT B RUNER, Dean, University of Virginia’s Darden School of Business, and author of Deals from Hell, The Panic of 1907,
... Read more
The Coach's Casebook

Skills, Tools and Techniques for Effective Coaching

Edited by Joan Swart, Christine Guirguis ...

What skills do I need to craft clear and effective coaching questions? How do I set goals for my clients? What do I need to be aware of when coaching with different personalities and facing mental health conditions?***The Coach's Casebook***answers these questions and provides coaches with a thorough grounding in the knowledge, competencies, tools and techniques they need to coach employees to ... Read more

$47.29 CAD

What skills do I need to craft clear and effective coaching questions? How do I set goals for my clients? What do I need to be aware of when coaching with different personalities and facing mental health conditions?***The Coach's Casebook***answers these questions and provides coaches with a thorough grounding in the knowledge, competencies, tools and techniques they need to coach employees to
... Read more
Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

by John Stoker ...

MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTSIn Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results."Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. ... Read more

$26.39 CAD

MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTSIn Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results."Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations.
... Read more
Michael Allen's Online Learning Library: Successful e-Learning Interface

Making Learning Technology Polite, Effective, and Fun

by Michael W. Allen ...

Michael Allen's e-Learning LibraryMost e-learning that is produced for classroom training is created using instructional models that were introduced more than thirty years ago. To update design solutions for today's online learners, Michael Allen's e- Learning Library offers a review of the basics of instructional design and then lifts the lid on some common misconceptions that arise from what ... Read more

$56.99 CAD

Michael Allen's e-Learning LibraryMost e-learning that is produced for classroom training is created using instructional models that were introduced more than thirty years ago. To update design solutions for today's online learners, Michael Allen's e- Learning Library offers a review of the basics of instructional design and then lifts the lid on some common misconceptions that arise from what
... Read more
The CEO’s Guide to Training, eLearning & Work: Empowering Learning for a Competitive Advantage

by Will Thalheimer ...

The BookThe CEO's Guide to Training, eLearning & Work is the definitive guide for senior leaders and learning professionals in the art and science of workplace learning and performance improvement. Will Thalheimer's culminating masterwork shows senior leaders how to gain a competitive advantage through their organization's learning and development efforts. At the same time, the book empowers ... Read more

$53.99 CAD

The BookThe CEO's Guide to Training, eLearning & Work is the definitive guide for senior leaders and learning professionals in the art and science of workplace learning and performance improvement. Will Thalheimer's culminating masterwork shows senior leaders how to gain a competitive advantage through their organization's learning and development efforts. At the same time, the book empowers
... Read more
Marketing for Financial Advisors (PB)

by Eric T. Bradlow, Keith E. Niedermeier, Patti Williams ...

To financial advisors who ask, “Who has the time and money for marketing?” the authors have an important piece of advice: Treat your practice like a small business, or you will be put out of business.In an economy in flux, prospective clients are hesitant to put their financial future in the hands of just anyone. This is where Marketing for Financial Advisors comes in. The definitive marketing ... Read more

$43.99 CAD

To financial advisors who ask, “Who has the time and money for marketing?” the authors have an important piece of advice: Treat your practice like a small business, or you will be put out of business.In an economy in flux, prospective clients are hesitant to put their financial future in the hands of just anyone. This is where Marketing for Financial Advisors comes in. The definitive marketing
... Read more
Perfect Phrases for Writing Company Announcements: Hundreds of Ready-to-Use Phrases for Powerful Internal and External Communications

by Harriet Diamond, Linda Eve Diamond ...

Series series Perfect Phrases Series
The Right Phrase for Every Situation . . . Every Time!Clearly crafted company announcements—both internal and external—are critically important for your company’s day-to-day operations.Perfect Phrases for Writing Company Announcements has hundreds of ready-to-use phrases suitable for any announcement, regardless of the situation or scenario. Learn the most effective language for:Describing new ... Read more

$21.99 CAD

The Right Phrase for Every Situation . . . Every Time!Clearly crafted company announcements—both internal and external—are critically important for your company’s day-to-day operations.Perfect Phrases for Writing Company Announcements has hundreds of ready-to-use phrases suitable for any announcement, regardless of the situation or scenario. Learn the most effective language for:Describing new
... Read more
Toyota Under Fire: Lessons for Turning Crisis into Opportunity

by Timothy N. Ogden, Jeffrey K. Liker ...

The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."—Charles ... Read more

$45.09 CAD

The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."—Charles
... Read more
Am I The Only Sane One Working Here?: 101 Solutions for Surviving Office Insanity

by Albert Bernstein ...

". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and ... Read more

$23.09 CAD

". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and
... Read more
Implementing Mentoring Schemes

by Nadine Klasen, David Clutterbuck ...

Over the past few years the application of mentoring in business has risen steeply and more organizations than ever are seeking to utilize its power. 'Implementing Mentoring Schemes' constitutes the most comprehensive and up-to-date coverage of the design, implementation, evaluation and revitalization of mentoring schemes. Although it can be used as a practical "how-to" guide on implementing ... Read more

$116.79 CAD

Over the past few years the application of mentoring in business has risen steeply and more organizations than ever are seeking to utilize its power. 'Implementing Mentoring Schemes' constitutes the most comprehensive and up-to-date coverage of the design, implementation, evaluation and revitalization of mentoring schemes. Although it can be used as a practical "how-to" guide on implementing
... Read more
The Complete Idiot's Guide to Recruiting and Managing Volunteers

by John L. Lipp ...

Advice on the unique challenges of managing a volunteer workforceVolunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that ... Read more

$12.99 CAD

Advice on the unique challenges of managing a volunteer workforceVolunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that
... Read more
The Wall Street MBA, Second Edition

by Reuben Advani ...

You don’t need an MBA to master corporate finance“Finally, the book which may put Harvard Business School out of business. A must-read for all professionals who seek strong financial expertise.”—Rick Rickertsen, Managing Partner, Pine Creek Partners; author of Buyout“Terrific overview of corporate finance and accounting that even the nonfinancial professional will find useful.”—Ken Glazer, former ... Read more

$25.79 CAD

You don’t need an MBA to master corporate finance“Finally, the book which may put Harvard Business School out of business. A must-read for all professionals who seek strong financial expertise.”—Rick Rickertsen, Managing Partner, Pine Creek Partners; author of Buyout“Terrific overview of corporate finance and accounting that even the nonfinancial professional will find useful.”—Ken Glazer, former
... Read more
Simple & Easy Forex Trading Strategies

by Josef Fluse ...

I have seen brand new Forex investors and traders around the world waste a serious amount of valuable education and training time on learning information that will not do them any good and can even cause them to lose some of their hard earned money right away in the live markets. No one wants that however it is a huge mistake that virtually all brand new Forex traders make because they don’t know ... Read more

$13.99 CAD or Free with Kobo Plus

I have seen brand new Forex investors and traders around the world waste a serious amount of valuable education and training time on learning information that will not do them any good and can even cause them to lose some of their hard earned money right away in the live markets. No one wants that however it is a huge mistake that virtually all brand new Forex traders make because they don’t know
... Read more
L&D Order Taker No More!

Become a Strategic Business Partner

by Jess Almlie ...

Transform Your L&D Team Into Your Organization’s Strategic Business PartnerMost L&D pros dream of the day when stakeholders will stop viewing them as mere order takers and consider them critical, strategic partners in shaping the future of their organization. But how do you get there? In this book, veteran talent development leader Jess Almlie introduces her formula for becoming the valued ... Read more

$44.79 CAD

Transform Your L&D Team Into Your Organization’s Strategic Business PartnerMost L&D pros dream of the day when stakeholders will stop viewing them as mere order takers and consider them critical, strategic partners in shaping the future of their organization. But how do you get there? In this book, veteran talent development leader Jess Almlie introduces her formula for becoming the valued
... Read more

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