Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don'tRecently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priorit...

WINNER OF CMI MANAGEMENT BOOK OF THE YEAR 2021Are you a future-ready leader? Based on exclusive interviews with over 140 of the world's top CEOs and a survey of nearly 14,000 people.Do you have the right mindsets and skills to be able to lead effectively in the next ten years and beyond? Most individuals and organizations don’t even know what leadership will look like in the future. Until now.There has been a lot wr...

Organizations around the world have lost their way. It’s time to get back to basics and focus on what really drives people and performance.In chasing talent, organizations have turned employee experience into an entitlement culture – lavishing perks without accountability, lowering standards in the name of empathy, and confusing short-term fixes with long-term solutions. The result? Performance suffers, leaders are scared to lead, and culture drifts.The...

There has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won't work in the future. We need to know how to prepare leaders who can successfully navigate and guide us through the next decade and beyond. How is leadership changing, and why? How ready are leaders today for these changes? What should leaders do now? To answer these questions, Jacob Morgan interviewed over 140 CEOs from companies like Unilever, Mastercard, Best...

Scorching heat, laugh-out-loud humor, and swoon-worthy moments abound in this sexy new stand-alone romance by New York Times and Wall Street Journal best-selling author Melissa Foster.What happens when the player gets played?Sidney Carver has a big problem, and he goes by the name of Dwayne “Gunner” Wicked: six-plus feet of muscular, motorcycle-riding, animal-loving deliciousness. Gunner is her boss, roommate, and best fri...

How do some of the world’s top leaders unlock the potential of others, create trust, and lead through change?Jacob started out with one basic question: Is vulnerability the same for leaders as it is for everyone else? It turns out that it’s not. On August 20, 1991, Hollis Harris, the CEO of struggling Continental Airlines told his 42,000 employees to pray for the future of the company. The next day he was fired. What Hollis did was vulnerable, but it was not leader...

O que precisamos para ser um líder em consonância com o futuro, já que o mundo mudou muito nos últimos tempos? Pandemia, mudanças sociais e políticas, cada vez mais rápidas, impactam diretamente no mercado de trabalho e, sobretudo, no papel da liderança. Será que o líder da próxima década será diferente do líder de hoje? E se assim for, diferente como? Essas são perguntas que Jacob Morgan procura explorar em O Líder do Futuro. De forma prática, o autor traz 9 habilidades e vários insights ...

Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work.The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. Conventional management models must be replaced...

Da uno studioso di fama mondiale di temi del lavoro e delle organizzazioni collaborative, un volume sferzante e iconoclasta. Non discute di prospettive lontane, ma si concentra su quanto può realizzarsi già nei prossimi tre-sei anni. Un’importante bussola per aiutare tanto le persone quanto le organizzazioni. NOTA DELL'EDITORE: la versione PDF di questo ebook è visualizzabile su Pc, Mac e tablet; tutte le altre versioni sono ottimizzate per la lettura su tablet.

Solve business problems, uncover new opportunities, and ignite innovation using the newest collaborative technologiesThe Collaborative Organization gives you a strategic approach to building, implementing, and using social and collaborative technologies—such as those created by Jive and Yammer—to create innovative products, solve business problems, and create new processes that will foster lasting success and growth.Jacob Morgan is...

Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic, which is becoming the number one priority for business leaders around the world.Backed by an extensive research project that looked at over 1...

The Eight Laws of Employee Experience is a new framework to build a future-ready organization in an AI-driven world. Bestselling author and professionally trained futurist Jacob Morgan shows that employee experience must return to its core: a value exchange where employees contribute, grow, and lead, and where organizations enable them to thrive. Based on over 100 CHRO interviews at companies like Verizon, Delta, Hilton, IBM, and LVMH, Morgan lays out eight unshakeable laws that f...