Prise de décision et résolution des problèmes dans Gestion et leadership et Commerce et finance eBooks

Islands of Profit in a Sea of Red Ink

Why 40 Percent of Your Business Is Unprofitable and How to Fix It

par Jonathan L. S. Byrnes ...

Top companies around the world turn to MIT's Jonathan Byrnes to figure out where the profit is. Using his systematic process for analyzing profitability, they can quickly determine which parts of the business are worth expanding and which are just a drain on resources. Then, using Byrnes's "profit levers," they can turn unprofitable business into good business and good business into great business ... En savoir plus

Prix courant $21.99 CAD Maintenant $12.99 CAD

Top companies around the world turn to MIT's Jonathan Byrnes to figure out where the profit is. Using his systematic process for analyzing profitability, they can quickly determine which parts of the business are worth expanding and which are just a drain on resources. Then, using Byrnes's "profit levers," they can turn unprofitable business into good business and good business into great business
... En savoir plus
Business analyst: a profession and a mindset

par Yulia Kosarenko ...

What does it mean to be a business analyst? What would you do every day? How will you bring value to your clients? And most importantly, what makes a business analyst exceptional?This book will answer your questions about this challenging career choice through the prism of the business analyst mindset — a concept developed by the author, and its twelve principles demonstrated through many case ... En savoir plus

$9.99 CAD

What does it mean to be a business analyst? What would you do every day? How will you bring value to your clients? And most importantly, what makes a business analyst exceptional?This book will answer your questions about this challenging career choice through the prism of the business analyst mindset — a concept developed by the author, and its twelve principles demonstrated through many case
... En savoir plus
Six Sigma For Dummies

par Craig Gygi, Bruce Williams ...

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over ... En savoir plus

$24.99 CAD

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over
... En savoir plus
Do Nothing!

How to Stop Overmanaging and Become a Great Leader

par J. Keith Murnighan ...

Imagine you’ve just come back to work after a two-week vacation during which you actually relaxed, without calling in or checking e-mail. You discover that there are no pressing issues and that, on the contrary, your team scored a big new customer and fixed a nagging problem during your absence. No red flags or fires to put out.Sadly, for most leaders this scenario is only a dream. They constantly ... En savoir plus

Prix courant $9.99 CAD Maintenant $6.99 CAD

Imagine you’ve just come back to work after a two-week vacation during which you actually relaxed, without calling in or checking e-mail. You discover that there are no pressing issues and that, on the contrary, your team scored a big new customer and fixed a nagging problem during your absence. No red flags or fires to put out.Sadly, for most leaders this scenario is only a dream. They constantly
... En savoir plus
The McGraw-Hill 36-Hour Course: Operations Management

par Linda Brennan ...

Collections series McGraw-Hill 36-Hour Courses
Take a crash course in boosting operational efficiency!Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task--but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the ... En savoir plus

$26.39 CAD

Take a crash course in boosting operational efficiency!Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task--but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the
... En savoir plus
The Method Method

Seven Obsessions That Helped Our Scrappy Start-up Turn an Industry Upside Down

par Eric Ryan, Adam Lowry, Lucas Conley ...

An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf ... En savoir plus

$9.99 CAD

An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf
... En savoir plus
Out of the Crisis, reissue

par W. Edwards Deming ...

The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management.Now reissued for the managers and leaders of today!Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely ... En savoir plus

$37.59 CAD

The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management.Now reissued for the managers and leaders of today!Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely
... En savoir plus
The Signals Are Talking

Why Today's Fringe Is Tomorrow's Mainstream

par Amy Webb ...

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you ... En savoir plus

$15.99 CAD

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you
... En savoir plus
Good Judgment

Making Better Business Decisions with the Science of Human Personality

par Richard Davis ...

An instant USA Today bestseller • A Globe and Mail Top 10 Business and Management Book of 2024From an experienced organizational psychologist comes a unique guide to learning how to better read and understand people and make improved, more informed business decisions about them—including choosing the right employees, fostering relationships in the workplace, resolving conflicts more effectively, ... En savoir plus

$18.99 CAD

An instant USA Today bestseller • A Globe and Mail Top 10 Business and Management Book of 2024From an experienced organizational psychologist comes a unique guide to learning how to better read and understand people and make improved, more informed business decisions about them—including choosing the right employees, fostering relationships in the workplace, resolving conflicts more effectively,
... En savoir plus
"I Love You More Than My Dog"

Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

par Jeanne Bliss ...

Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen.Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your ... En savoir plus

$13.99 CAD

Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen.Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your
... En savoir plus
Getting Ready to Negotiate

par Roger Fisher, Danny Ertel ...

This companion volume to the negotiation classic Getting to Yes explores the negotiation process in depth and presents case studies, charts, and worksheets for blueprinting and personalized negotiating strategy. ... En savoir plus

$13.99 CAD

This companion volume to the negotiation classic Getting to Yes explores the negotiation process in depth and presents case studies, charts, and worksheets for blueprinting and personalized negotiating strategy.
... En savoir plus
Messengers

Who We Listen To, Who We Don't, and Why

par Stephen Martin, Joseph Marks ...

"In the age of fake news, understanding who we trust and why is essential in explaining everything from leadership to power to our daily relationships." -Sinan AralWe live in a world where proven facts and verifiable data are freely and widely available. Why, then, are self-confident ignoramuses so often believed over thoughtful experts? And why do seemingly irrelevant details such as a person's ... En savoir plus

$24.99 CAD

"In the age of fake news, understanding who we trust and why is essential in explaining everything from leadership to power to our daily relationships." -Sinan AralWe live in a world where proven facts and verifiable data are freely and widely available. Why, then, are self-confident ignoramuses so often believed over thoughtful experts? And why do seemingly irrelevant details such as a person's
... En savoir plus
Blind Spots

Why We Fail to Do What's Right and What to Do about It

par Max H. Bazerman, Ann E. Tenbrunsel ...

When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption in the tobacco ... En savoir plus

$21.99 CAD

When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption in the tobacco
... En savoir plus
Bulletproof Problem Solving

The One Skill That Changes Everything

par Charles Conn, Robert McLean ...

Complex problem solving is the core skill for 21st Century TeamsComplex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic ... En savoir plus

$25.99 CAD

Complex problem solving is the core skill for 21st Century TeamsComplex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic
... En savoir plus
Escape Velocity

Free Your Company's Future from the Pull of the Past

par Geoffrey A. Moore ...

“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of AppleInEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and reorient their organizations to meet a new era ofcompetition. The world’s leading high-tech business strategist, ... En savoir plus

$19.99 CAD

“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of AppleInEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and reorient their organizations to meet a new era ofcompetition. The world’s leading high-tech business strategist,
... En savoir plus
Balanced Scorecard Strategy For Dummies

par Charles Hannabarger, Frederick Buchman, Peter Economy ...

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis ... En savoir plus

$16.99 CAD

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis
... En savoir plus
The Ten Equations That Rule the World

And How You Can Use Them Too

par David Sumpter ...

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and ... En savoir plus

$14.99 CAD

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and
... En savoir plus
Lean Six Sigma For Dummies

par John Morgan, Martin Brenig-Jones ...

Maximise the quality and efficiency of your organisation with Lean Six SigmaAre you looking to make your organisation more effective and productive? If you answered "yes," you need to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level—and this friendly and accessible guide shows you how. The third ... En savoir plus

$19.99 CAD

Maximise the quality and efficiency of your organisation with Lean Six SigmaAre you looking to make your organisation more effective and productive? If you answered "yes," you need to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level—and this friendly and accessible guide shows you how. The third
... En savoir plus
The Art of Uncertainty

How to Navigate Chance, Ignorance, Risk and Luck

par David Spiegelhalter ...

**Named a Best Book of the Year by Forbes and The Economist“Valuable and rare.” —EconomistFrom our "greatest living statistical communicator" (Tim Harford) comes an invaluable, data-driven guide for understanding—and learning to embrace—risk and uncertainty in our daily lives.**How dangerous is our diet? How much of sports falls into the realm of luck? When authorities categorize a given event as ... En savoir plus

$19.79 CAD

**Named a Best Book of the Year by Forbes and The Economist“Valuable and rare.” —EconomistFrom our "greatest living statistical communicator" (Tim Harford) comes an invaluable, data-driven guide for understanding—and learning to embrace—risk and uncertainty in our daily lives.**How dangerous is our diet? How much of sports falls into the realm of luck? When authorities categorize a given event as
... En savoir plus
HBR Guide to Thinking Strategically (HBR Guide Series)

par Harvard Business Review ...

Collections series HBR Guide
The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind ... En savoir plus

$20.79 CAD ou Gratuit avec Kobo Plus

The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind
... En savoir plus
The Penguin and the Leviathan

How Cooperation Triumphs over Self-Interest

par Yochai Benkler ...

What do Wikipedia, Zip Car’s business model, Barack Obama's presidential campaign, and a small group of lobster fishermen have in common? They all show the power and promise of human cooperation in transforming our businesses, our government, and our society at large. Because today, when the costs of collaborating are lower than ever before, there are no limits to what we can achieve by working ... En savoir plus

$8.99 CAD

What do Wikipedia, Zip Car’s business model, Barack Obama's presidential campaign, and a small group of lobster fishermen have in common? They all show the power and promise of human cooperation in transforming our businesses, our government, and our society at large. Because today, when the costs of collaborating are lower than ever before, there are no limits to what we can achieve by working
... En savoir plus
So, What's Your Proposal?

Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds

par Bill Eddy LCSW Esq. ...

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for ... En savoir plus

$13.73 CAD ou Gratuit avec Kobo Plus

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for
... En savoir plus
What is Lean Six Sigma

par Michael George, David Rowlands, Bill Kastle ...

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the ... En savoir plus

$19.79 CAD

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the
... En savoir plus
Rebuilding the Brand

How Harley-Davidson Became King of the Road

par Clyde Fessler ...

In the early 1980s, Harley-Davidson was on the verge of bankruptcy. In the general public's opinion, quality was substandard-of both motorcycles and riders. Harleys leaked oil and were often broken down. Riders were roughnecks, out to raise hell. The Harley-Davidson brand was tarnished. What s more, the charges were true.By the mid-1980s, Harley couldn't produce enough bikes to keep the public ... En savoir plus

$10.99 CAD

In the early 1980s, Harley-Davidson was on the verge of bankruptcy. In the general public's opinion, quality was substandard-of both motorcycles and riders. Harleys leaked oil and were often broken down. Riders were roughnecks, out to raise hell. The Harley-Davidson brand was tarnished. What s more, the charges were true.By the mid-1980s, Harley couldn't produce enough bikes to keep the public
... En savoir plus

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