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eBooks Étiquette des affaires

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  • The Asshole Survival Guide

    How to Deal with People Who Treat You Like Dirt

    “This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and DriveHow to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole RuleAs entertaining as it is ... En savoir plus

    $15.99 CAD

  • The No Asshole Rule

    Building a Civilized Workplace and Surviving One That Isn't

    The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work."What an asshole!"How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed ... En savoir plus

    $15.99 CAD

  • Social Skills 2-in-1 **BOX SET**: The Ultimate Collection for Mastering Emotional Intelligence & Dealing with Difficult People

    Social Skills, Leadership, Passive Aggressive, Personality Disorders, Confidence Series

    par Ramit Gupta ...
    Collections series Social Skills, Leadership, Passive Aggressive, Personality Disorders, Confidence Series
    Are you ready to learn how to master every social interaction?Do it today when you buy this amazing box set collection for skyrocketing your emotional intelligence and dealing with difficult people without a problem!The secret to success isn't always about technical skills. In fact, that plays a very small part in the grand scheme of things. It's actually your emotional intelligence, and how well ... En savoir plus

    $4.99 CAD ou Gratuit avec Kobo Plus

  • Winning

    The Ultimate Business How-To Book

    A champion manager of people, Jack Welch shares the hard-earned wisdom and leadership principles of a storied career in what will become the ultimate business bible.With Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their career development. Loaded ... En savoir plus

    $21.99 CAD

  • How to Win Friends and Influence People

    par Dale Carnegie ...
    How to Win Friends and Influence People' is one of the first best-selling self-help books ever published. Just after publishing, it quickly exploded into an overnight success, eventually selling more than 15 million copies worldwide, and pioneering an entire genre of self-help and personal success books. With an enduring grasp of human nature, it teaches his readers how to handle people without ... En savoir plus

    $0.99 CAD

  • The Culture Map

    Breaking Through the Invisible Boundaries of Global Business

    par Erin Meyer ...
    An international business expert helps you understand and navigate cultural differences in this "brilliant guide to what all business leaders need to know right now" (Marshall Goldsmith, author of the New York Times and global bestseller What Got You Here Won't Get You There)When it comes to communication styles, Americans precede anything negative with three nice comments; French, Dutch, Israelis ... En savoir plus

    $24.99 CAD

  • Good Boss, Bad Boss

    How to Be the Best... and Learn from the Worst

    **After the smashing succes of The No Asshole Rule, in which he tackled corporate bullying, Dr. Bob Sutton now asks: how does one become a great boss ... and what do you do if you work for a lousy one?"This book is the personal coach that every boss deserves: warm, smart, and freakishly good at translating scientific reserach into practical tips that will help keep you at the top of your game." ... En savoir plus

    $15.99 CAD

  • Executive Presence

    The Missing Link Between Merit and Success

    Are you "leadership material?" More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need for ultimate career success.You can have the experience and qualifications of a leader, but without a powerful personal brand, you won’t advance. EP is an amalgam of ... En savoir plus

    $18.99 CAD

  • That's So Annoying

    An Etiquette Expert on the World's Most Irritating Habits and What to Do About Them

    par Cynthia W Lett ...
    Here are hundreds and hundreds of real people's most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior. What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton? Why are so many retail clerks rude? This book answers ... En savoir plus

    $16.99 CAD

  • Choosing Civility

    The Twenty-five Rules of Considerate Conduct

    par P. M. Forni ...
    Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include:* Think ... En savoir plus

    $12.99 CAD

  • Robert's Rules of Order Newly Revised In Brief, 3rd edition

    A short, user-friendly guide to the essential procedures of conducting a meeting, written by the authors of Robert's Rules of Order Newly Revised, the only authorized edition of the classic work on parliamentary procedure.Originally published in 1876, Robert's Rules of Order is the definitive book on parliamentary proceedings, yet those not well versed on what has now become a rather thick ... En savoir plus

    $15.99 CAD

  • Robert's Rules of Order Newly Revised, 12th edition

    The only current authorized edition of the classic work on parliamentary procedure—a guide to smooth, orderly, and fairly conducted meetings.Robert's Rules of Order is as indispensable now as the original edition was more than a century ago. This book is the acknowledged "gold standard" for meeting rules.New and enhanced features of this edition include:Section-based paragraph numbering to ... En savoir plus

    $32.99 CAD

  • Robert's Rules in Plain English 2e

    A Readable, Authoritative, Easy-to-Use Guide to Running Meetings

    A revised edition of the bestselling Robert's Rules in Plain English, which still stands as the most concise, most-user friendly guide to parliamentary procedure on the market today.If you've ever had to run a meeting according to parliamentary procedures, you know just how difficult it is to keep track of all the rules, much less follow them. Figuring out what to say and how to say it seems an ... En savoir plus

    $11.99 CAD

  • Excuse Me

    The Survival Guide to Modern Business Etiquette

    par Rosanne Thomas ...
    Discover a wealth of business etiquette in this invaluable resource book that helps prevent bad behavior in the workplace.What are the rules for business etiquette today? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings?In today’s workplace, manners matter more ... En savoir plus

    $11.99 CAD ou Gratuit avec Kobo Plus

  • Business Etiquette Made Easy

    The Essential Guide to Professional Success

    par Myka Meier ...
    Crowned “the picture of grace” by Vogue magazine, the founder of The Plaza Hotel’s Finishing Program spills her insider tips on how to achieve an upper edge in your career.Etiquette expert Myka Meier has coached thousands of business professionals and worked with internal human resources and hiring departments of some of the most successful Fortune 100 companies to learn what it takes to be the ... En savoir plus

    $14.99 CAD

  • Etiquette

    The Original Guide to Conduct in Society, Business, Home, and More

    par Emily Post ...
    First published in 1922, Etiquette has served for generations as the premiere guide to manners and decorum. It details the nuances of various social settings as well as how to act within them, so as not to offend any parties present.Different settings often call for different conduct. In addition to covering general forms of communication, salutations, greetings, and conversation, this classic ... En savoir plus

    $18.99 CAD

  • REPLY ALL...and Other Ways to Tank Your Career

    A Guide to Workplace Etiquette

    par Richie Frieman ...
    Collections series Quick & Dirty Tips
    Navigating the Minefield of Workplace Etiquette: A Hilarious Guide to Thriving in Your CareerMillions have improved their lives with the help of Richie Frieman, the insightful writer known as the Modern Manners Guy on the Quick and Dirty Tips network. In Reply All...And Other Ways to Tank Your Career, he interviews dozens of CEOs, entrepreneurs, celebrities, and tastemakers to get the pros' take ... En savoir plus

    $12.99 CAD

  • Chinese Business Etiquette

    A Guide to Protocol, Manners, and Culture in thePeople's Republic of China

    East-West business is booming as thousands of people flock to China. The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, interpret behaviour and make positive impressions. ... En savoir plus

    $13.99 CAD

  • 100 Tricks to Appear Smart in Meetings

    How to Get By Without Even Trying

    par Sarah Cooper ...
    You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions? These tricks make them seem like they know what they’re doing when in fact they have no clue. This behavior is so ingrained, so subtle, and so often mistaken for true intelligence that identifying it, calling it out, or compiling it into an exhaustive digest has ... En savoir plus

    $9.89 CAD

  • 301 Smart Answers to Tough Business Etiquette Questions

    par Vicky Oliver ...
    As times change, so do norms of behavior in the office. 301 Smart Answers to Tough Business Etiquette Questions has the answers you need to survive daily life in the professional environment. Following the same popular Q&A format of her bestselling 301 Smart Answers to Tough Interview Questions, Oliver will tell you how to get the job and how to keep it by navigating all the intricacies of the ... En savoir plus

    $16.99 CAD

  • Mind Your Manners

    How to Be Your Best Self in Any Situation

    par Sara Jane Ho ...
    **Founder of a global etiquette school and star of her own Netflix series, Sara Jane Ho teaches readers how to thrive socially in a variety of situations."With her remarkable wit and profound understanding, she serves as an exceptional mentor, showing us all how to navigate life with confidence and grace." ―Drew Barrymore**Etiquette, Sara Jane says, is the glue that holds society together. Humans ... En savoir plus

    $20.99 CAD

  • Working with Difficult People, Second Revised Edition

    Handling the Ten Types of Problem People Without Losing Your Mind

    A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.Updated and revised to reflect modern ... En savoir plus

    $10.99 CAD

  • Think and Grow Rich

    par Napoleon Hill ...
    "Think and Grow Rich" is a personal development and self-help book written by Napoleon Hill, first published in 1937. The book focuses on the concept of using one's thoughts and beliefs to achieve financial success and wealth. It is considered one of the most influential books in the self-improvement genre and has sold millions of copies worldwide. The central theme of "Think and Grow Rich" ... En savoir plus

    $1.99 CAD