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  • Global Cooperation Among G20 Countries

    Responding to the Crisis and Restoring Growth

    Collections series Economics and Finance (R0)
    At the outbreak of the global financial crisis, 2008, the G20 was widely acknowledged as helping prevent an even more serious decline in the global economy. It helped to calm the panic in financial markets and articulate a set of possible policy options to restore global stability and growth. However, as the dual-track recovery set in, policy options for advanced economies and EMEs diverged. ... En savoir plus

    $116.09 CAD

  • Livre audio

    Don't Say That at Work

    Lessons Learned from a Lifetime of Mistakes

    Version Longue

    1 heures 51 min

    An eye-opening guide to the communication mistakes we all make and what to say instead.Have you ever been told that your communication style is "too confrontational?" Do you have problems persuading your coworkers and managers without sounding arrogant or condescending? Have you said something and immediately regretted it? Have you ever said something you can't take back? Have you ever wondered ... En savoir plus

    $9.49 CAD ou Gratuit avec Kobo Plus

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  • FMCG

    The Power of Fast-Moving Consumer Goods

    This book is a history of the some of the world's most famous brands, from humble beginnings to current exalted status, from smudged, kitchen-table pamphlets to $ multi-million ad campaigns, from backyard experiments to global research. It examines the most recent developments in these glittering trajectories and reveals the very DNA of the brands themselves. Is it mastery of absorbency, the ... En savoir plus

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  • The Customer Marketing Method

    How to Implement and Profit from Customer Relationship Management

    Today the hottest new area of marketing is Customer Relationship Management (CRM) -- the discipline of identifying, attracting, and retaining a company¹s most valuable customers. Drawing upon more than ten years of testing, tryout, and implementation in hundreds of companies, CRM expert Jay Curry, and his Internet-expert son, Adam Curry, have written a clear, step-by-step guide to profiting from ... En savoir plus

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  • Future Smart

    Managing the Game-Changing Trends that Will Transform Your World

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  • Unleash Employee Engagement: 7 Initial Conditions for Outstanding Results

    Employee engagement is the emotional "energy" employees feel for their organization that motivates them to exert extra voluntary effort to achieve success for all. This energy is an untapped resource in most organizations. It's the leader's job to create an environment that brings this energy forward naturally. Employee engagement is the new competitive advantage. Without it you are probably going ... En savoir plus

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  • Management in Latin America

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    Collections series Business and Management (R0)
    The aim of this book is to analyze the quality of entrepreneurial management and economic development in the Latin American region from a microeconomic point of view. It seeks to explain the Latin American way of business management as well as envision ways in which Latin American businesses can increase productivity and innovation in order to successfully compete in the global market.Latin ... En savoir plus

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    Almost every advertising, promotion, or marketing communications textbook is based on an inside-out approach, focusing on what the marketer wants to communicate to customers and prospects. This text takes a different view - that the marketer and the customer build the ongoing brand value together. Rather than the marketer trying to 'sell', the role of the marketer is to help customer buy. To do ... En savoir plus

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