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Kundendienst Hörbücher

Interessieren Sie sich für Hörbücher aus der Kategorie Kundendienst? Dann werden Ihnen unsere Empfehlungen sicherlich gefallen.
Es werden 1 – 24 von 487 Ergebnissen angezeigt
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  • Hörbuch

    Mom Test, The

    How to Talk to Customers & Learn if Your Business is a Good Idea When Everyone is Lying to You

    von Rob Fitzpatrick …
    Erzählt von Rob Fitzpatrick …

    Ungekürzt

    3 Stunden 50 Min.

    The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little. As a matter of … Lesen Sie mehr

    13,77 €

  • Hörbuch

    Just Listen

    Discover the Secret to Getting Through to Absolutely Anyone

    von Mark Goulston …
    Erzählt von Arthur Morey …

    Ungekürzt

    7 Stunden 53 Min.

    Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his … Lesen Sie mehr

    24,60 €

  • Hörbuch

    It Starts With Clients

    Your 100-Day Plan to Build Lifelong Relationships and Revenue

    von Andrew Sobel …
    Erzählt von Steve Menasche …

    Ungekürzt

    7 Stunden 39 Min.

    Andrew Sobel offers a proven, 100-day plan for conquering fourteen tough client development challenges and growing your client base. He's encapsulated twenty-five years of unique research, including personal interviews with over 3000 top executives, into a practical roadmap for winning more new clients and growing your existing relationships.You'll learn specific strategies to move confidently and … Lesen Sie mehr

    19,28 €

  • Hörbuch

    Customers for Life

    von Deaver Brown …
    Erzählt von Deaver Brown …
    Serien series Sales Tips

    Ungekürzt

    59 Min.

    Describes how to keep customers for life by weeding out the unsatisfactory ones so you can focus on the ones good for you and your organization. How this approach protects your organization & people from becoming discouraged. … Lesen Sie mehr

    2,75 €

  • Hörbuch

    Referral Engine, The

    Creating a Network of Loyal Promoters

    von Favour Emeli …
    Erzählt von Digital Voice Archie G …

    Ungekürzt

    2 Stunden 23 Min.

    This audiobook is narrated by a digital voice.Word-of-mouth marketing remains one of the most powerful drivers of business growth, and it all starts with a solid referral strategy. The Referral Engine is your guide to turning satisfied customers and trusted partners into a loyal network of promoters who fuel your business with high-quality leads and lasting success.This book explores the … Lesen Sie mehr

    7,35 €

  • Hörbuch

    Customer Service The Sandler Way

    48 Rules for Strategic Customer Care

    von Anne MacKeigan …
    Erzählt von Sean Pratt …

    Ungekürzt

    3 Stunden 56 Min.

    Your customer service plan is only as strong as its weakest link.What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you … Lesen Sie mehr

    12,85 €

  • Hörbuch

    Сага об ИКЕА (краткое изложение)

    von Бертил Торекуль …
    Erzählt von Николай Блинов …

    Ungekürzt

    17 Min.

    Основателю IKEA Ингвару Кампраду сейчас 91 год, он живет в шведском городке Эпаленж в окружении многочисленных детей и внуков. В 1943 году Кампрад пришел в бизнес с пустыми руками. Его офис располагался в родительском доме, а штат насчитывал восемь человек, куда входили отец, мать, двоюродные братья и друзья Ингвара. С тех пор он привык строить собственное дело на принципах семейственности, и не … Lesen Sie mehr

    3,99 €

  • Hörbuch

    Never Lose a Customer Again

    Turn Any Sale into Lifelong Loyalty in 100 Days

    von Joey Coleman …
    Erzählt von Joey Coleman …

    Ungekürzt

    9 Stunden 28 Min.

    Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences.While new customers experience joy, … Lesen Sie mehr

    18,37 €

  • Hörbuch

    Social Selling

    Krijg klanten via sociale media zonder directe verkoop

    von Djoea van Zanten …
    Erzählt von Stijn Westenend …
    Serien Hörbuch 13 - Onderhandelen en sales

    Ungekürzt

    1 Stunde 48 Min.

    Bouw relaties op met potentiële klanten via sociale media zonder directe verkoop. Klanten komen vanzelf naar je toe als ze je als persoon zien en een warme band voelen. … Lesen Sie mehr

    Zuvor 9,99 € Jetzt 4,99 €

  • Hörbuch

    I'll Be Back

    How To Get Customers To Come Back Again & Again

    von Shep Hyken …
    Erzählt von Shep Hyken …

    Ungekürzt

    4 Stunden 42 Min.

    How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service … Lesen Sie mehr

    12,81 €

  • Hörbuch

    Creating Competitive Advantage

    Give Customers a Reason to Choose You Over Your Competitors

    von Jaynie L. Smith, William G. Flanagan …
    Erzählt von Jaynie L. Smith …

    Ungekürzt

    5 Stunden 1 Min.

    Why should I do business with you… and not your competitor?Whether you are a retailer, manufacturer, distributor, or service provider – if you cannot answer this question, you are surely losing customers, clients and market share. This eye-opening book reveals how identifying your competitive advantages and trumpeting them to the marketplace is the most surefire way to close deals, retain clients, … Lesen Sie mehr

    13,78 €

  • Hörbuch

    Customer Relationship Imprinting

    The 6 Elements That Ensure Exceptional Service Without Exception

    von Michael Barnett …
    Erzählt von Samantha Novak …

    Ungekürzt

    3 Stunden 50 Min.

    Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you!While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation—until now. Customer … Lesen Sie mehr

    13,73 €

  • Hörbuch

    Win Clients Without Cold Pitching Ever

    The Silent Authority Positioning Strategy

    von Ahmed Musa …
    Erzählt von Digital Voice Archie G …

    Ungekürzt

    3 Stunden 23 Min.

    This audiobook is narrated by a digital voice.Let’s kill the lie right now…You don’t need to cold pitch.You don’t need to beg.You don’t need to chase anyone like some desperate rookie on LinkedIn.Win Clients Without Cold Pitching Ever: The Silent Authority Positioning Strategy hands you the playbook for attracting high-quality clients who come to you — pre-sold, pre-qualified, and ready to pay … Lesen Sie mehr

    7,35 €

  • Hörbuch

    Customer Mania!

    It's Never Too Late to Build a Customer-Focused Company

    von Kenneth Blanchard, Ph.D., Jim Ballard, Fred Finch …
    Erzählt von Kenneth Blanchard, Ph.D. …

    Ungekürzt

    5 Stunden 30 Min.

    In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a people-oriented, performance-driven, customer-first organization.Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts … Lesen Sie mehr

    17,44 €

  • Hörbuch

    Service Failure

    The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

    von Jeff Toister …
    Erzählt von Walter Dixon …

    Ungekürzt

    5 Stunden 39 Min.

    Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company?Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees … Lesen Sie mehr

    Zuvor 25,70 € Jetzt 17,44 €

  • Hörbuch

    How to Generate Leads:::

    Start Filling Your Pipeline With Leads and Closed Sales WITHOUT Spending a Fortune “New Ways to Find Quality Leads For Prospecting and Calling.”

    von Russell Sutton …
    Erzählt von Digital Voice Michelle G …

    Ungekürzt

    13 Stunden 11 Min.

    This audiobook is narrated by a digital voice.How to Generate Leads::: Start Filling Your Pipeline With Leads and Closed Sales WITHOUT Spending a Fortune "New Ways to Find Quality Leads For Prospecting and Calling."Have you ever wished you knew how to generate a consistent flow of leads, but had no idea where to start? As technology advances and consumer behavior continues to shift, businesses are … Lesen Sie mehr

    12,84 €

  • Hörbuch

    Feedback Loop, The

    Using Customer Input to Improve and Grow

    von Ajah Excel …
    Erzählt von Digital Voice Archie G …

    Ungekürzt

    2 Stunden 27 Min.

    This audiobook is narrated by a digital voice.The Feedback Loop: Using Customer Input to Improve and Grow is a game-changing guide for businesses looking to harness the power of customer feedback to fuel continuous improvement and accelerate growth. In today’s market, listening to your customers isn’t just a nice-to-have—it’s essential for staying competitive and relevant.This book dives deep into … Lesen Sie mehr

    7,35 €

  • Hörbuch

    The Power of Scarcity

    Leveraging Urgency and Demand to Influence Customer Decisions

    von Dr. Mindy Weinstein …
    Erzählt von Karen Ruth Johnston …

    Ungekürzt

    6 Stunden 20 Min.

    Scarcity isn't just one of the key principles of influence, it's arguably the most powerful—invoking the kind of primal instincts that were essential to our ancestors' survival. It's also the explanation for why, in the mid-1990's, $29.99 Tickle-Me-Elmo dolls were being scalped for $7,000 apiece.In The Power of Scarcity, Dr. Mindy Weinstein leverages her deep expertise in both marketing and … Lesen Sie mehr

    19,28 €

  • Hörbuch

    The Simple Truths of Service

    Inspired by Johnny the Bagger

    von Ken Blanchard …
    Erzählt von Don Hagen, Rose Itzcovitz …

    Ungekürzt

    38 Min.

    If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store … Lesen Sie mehr

    Zuvor 14,68 € Jetzt 7,34 €

  • Hörbuch

    Salesforce for Beginners:

    The Ultimate Guide to Mastering CRM for Business Success (Step-by-Step Training for Managing Customers, Sales, and Growth)

    von Weston Clark …
    Erzählt von Digital Voice Marcus G …

    Ungekürzt

    2 Stunden 28 Min.

    This audiobook is narrated by a digital voice.Master the Power of Salesforce and Transform Your BusinessUnlock the full potential of Salesforce with this comprehensive guide designed for beginners and professionals alike. Whether you're looking to streamline your business processes, enhance customer relationships, or elevate your career in CRM, this book provides everything you need to get started … Lesen Sie mehr

    10,07 €

  • Hörbuch

    The Toxic Client

    Knowing and Avoiding Problem Customers

    von Garrett Sutton, Esq. …
    Erzählt von Garrett Sutton, Esq. …

    Ungekürzt

    5 Stunden 17 Min.

    Not every client is a good client!In that first flush of life as business owners, we often say "yes" to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we're getting hired, that's a good thing, and it's all that matters.But after a while we learn an important truth: Not every client is a good client. In fact, some of them are truly toxic -- … Lesen Sie mehr

    Zuvor 16,99 € Jetzt 14,99 €

  • Hörbuch

    Data Mining Techniques

    For Marketing, Sales, and Customer Relationship Management

    von Gordon S. Linoff, Michael J. A. Berry …
    Erzählt von Steve Menasche …

    Ungekürzt

    38 Stunden 33 Min.

    The leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition of Data Mining Techniques in the late 1990s, data mining was just starting to move out of the lab and into the office and has since grown to become an indispensable tool of modern business. This new edition—more than 50% new and revised—is a significant update from the previous … Lesen Sie mehr

    33,05 €

  • Hörbuch

    Ecommerce Strategy Playbook: Higher Conversions and Repeat Sales

    von Adrian Flores …
    Erzählt von Adrian Flores …

    Ungekürzt

    1 Stunde 45 Min.

    Stop chasing vanity metrics and transform your e-commerce store into a predictable, highly profitable revenue engine. Whether you are an ambitious entrepreneur scaling a startup or a business owner fighting stagnant online sales, this actionable roadmap replaces trendy marketing hacks with sustainable growth tactics. Master the psychology of digital shopping to effortlessly guide qualified … Lesen Sie mehr

    9,17 €

  • Hörbuch

    Blue Ocean Shift

    Beyond Competing - Proven Steps to Inspire Confidence and Seize New Growth

    von Renee Mauborgne, W. Chan Kim …
    Erzählt von Christian Steiner …

    Ungekürzt

    9 Stunden 47 Min.

    The New York Times bestseller.#1 Wall Street Journal bestseller.Blue Ocean Shift is the essential follow up to Blue Ocean Strategy, the classic and 3.6 million copy global bestseller by world-renowned professors W. Chan Kim and Renee Mauborgne.Drawing on more than a decade of new work, Kim and Mauborgne show you how to move beyond competing, inspire your people's confidence... … Lesen Sie mehr

    13,81 €