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Lydbog

The Design of Everyday Things

Revised and Expanded Edition

af Don Norman ...

Fortalt af Neil Hellegers ...

Uforkortet

10 timer 39 min

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... Læs mere

Før 184,99 kr. Nu 162,99 kr.

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product
... Læs mere
Lydbog

Telekommunikationshandel — Theorie und Praxis

Eröffnen, führen, Geld verdienen. Über zwanzig Jahre hinter der Theke, ehrlich aufgeschrieben

af Christian Rill ...

Fortalt af Christian Rill ...

Uforkortet

4 timer 26 min

Was verdient man wirklich an einem Handyvertrag? Warum ist die Zubehörwand der heimliche Margenkönig? Und wieso solltest du für einen Risikostandort eine eigene GmbH gründen?Christian Rill steht seit über zwanzig Jahren selbstständig hinter der Theke im Telekommunikationshandel. Er hat jedes Vertriebsmodell der Branche von innen erlebt: Vodafone-Partneragentur, BASE-Shop, O2-Partner, Telekom ... Læs mere

144,24 kr. eller Gratis med Kobo Plus

Was verdient man wirklich an einem Handyvertrag? Warum ist die Zubehörwand der heimliche Margenkönig? Und wieso solltest du für einen Risikostandort eine eigene GmbH gründen?Christian Rill steht seit über zwanzig Jahren selbstständig hinter der Theke im Telekommunikationshandel. Er hat jedes Vertriebsmodell der Branche von innen erlebt: Vodafone-Partneragentur, BASE-Shop, O2-Partner, Telekom
... Læs mere
Lydbog

Der moderne Einzelhändler – Band 1: Warum Marketing heute anders funktioniert

af Norbert Bauer ...

Fortalt af Victor Munich (AI) ...

Serier Lydbog 1 - Der moderne Einhelhändler
Uforkortet

1 time 30 min

Fühlst du dich manchmal ratlos, weil die gewohnten Strategien in deinem Laden einfach nicht mehr greifen? Früher reichte es oft, einfach die Tür aufzuschließen, doch heute bleiben die Kunden häufiger aus. Wenn du dich fragst, warum der Umsatzrückgang im Einzelhandel auch dich trifft, obwohl du alles gibst, dann ist dieses Hörbuch genau für dich gemacht.Der moderne Einzelhändler – Band 1 holt dich ... Læs mere

89,29 kr.

Fühlst du dich manchmal ratlos, weil die gewohnten Strategien in deinem Laden einfach nicht mehr greifen? Früher reichte es oft, einfach die Tür aufzuschließen, doch heute bleiben die Kunden häufiger aus. Wenn du dich fragst, warum der Umsatzrückgang im Einzelhandel auch dich trifft, obwohl du alles gibst, dann ist dieses Hörbuch genau für dich gemacht.Der moderne Einzelhändler – Band 1 holt dich
... Læs mere
Lydbog

Family Business

An Intimate History of John Lewis and the Partnership

af Victoria Glendinning ...

Fortalt af Julia Franklin ...

Uforkortet

11 timer 48 min

From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.‘It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’ Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the ... Læs mere

171,80 kr.

From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.‘It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’ Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the
... Læs mere
Lydbog

Work Shop

The consumer-driven transformation of Commercial Real Estate

af Joe Brady ...

Fortalt af Joe Brady ...

Uforkortet

4 timer 50 min

Commercial real estate (retail and office) represents a $7 trillion asset class that is slow to change and currently under increasing pressure.What are the effects of accelerating technology and changing consumer behavior on real estate? Work Shop explores the growth of retail, fueled by smartphones and apps, in the post-pandemic world.Whether you are a building owner or decision maker, service ... Læs mere

88,11 kr. eller Gratis med Kobo Plus

Commercial real estate (retail and office) represents a $7 trillion asset class that is slow to change and currently under increasing pressure.What are the effects of accelerating technology and changing consumer behavior on real estate? Work Shop explores the growth of retail, fueled by smartphones and apps, in the post-pandemic world.Whether you are a building owner or decision maker, service
... Læs mere
Lydbog

The Book of Eastbay

Two Friends and the Catalog That Changed the Sneaker Business Forever

af Art Juedes, Rick Gering ...

Fortalt af Sean Pratt ...

Uforkortet

9 timer 28 min

Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then ... Læs mere

160,27 kr. eller Gratis med Kobo Plus

Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then
... Læs mere
Lydbog

I'll Be Back

How To Get Customers To Come Back Again & Again

af Shep Hyken ...

Fortalt af Shep Hyken ...

Uforkortet

4 timer 42 min

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service ... Læs mere

111,85 kr. eller Gratis med Kobo Plus

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service
... Læs mere
Lydbog

Amazon

How the World's Most Relentless Retailer will Continue to Revolutionize Commerce

af Natalie Berg, Natalie Berg, Miya Knights, Miya Knights ...

Fortalt af Kelly Burke ...

Uforkortet

10 timer

What is the secret to Amazon's success? What does the ecommerce giant have in store for the future? Explore the disruptive new retail strategies of the world's most relentless retailer and gain valuable lessons that can be applied to any business in the ecommerce sector, with original insight from the company as it continues to revolutionize itself even further.The retail industry is facing ... Læs mere

179,00 kr. eller Gratis med Kobo Plus

What is the secret to Amazon's success? What does the ecommerce giant have in store for the future? Explore the disruptive new retail strategies of the world's most relentless retailer and gain valuable lessons that can be applied to any business in the ecommerce sector, with original insight from the company as it continues to revolutionize itself even further.The retail industry is facing
... Læs mere
Lydbog

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

af Sumitra Kumari ...

Fortalt af Digital Voice Maxwell G ...

Uforkortet

4 timer 55 min

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview ... Læs mere

64,06 kr. eller Gratis med Kobo Plus

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview
... Læs mere
Lydbog

The Shop Girls of Harpers

The start of the bestselling heartwarming historical saga series from Rosie Clarke

af Rosie Clarke ...

Fortalt af Juliette Burton ...

Serier Lydbog 1 - Welcome To Harpers Emporium
Uforkortet

10 timer 14 min

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... Læs mere

133,13 kr. eller Gratis med Kobo Plus

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as
... Læs mere
Lydbog

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

af Norbert Bauer ...

Fortalt af Victor Munich (AI) ...

Serier Lydbog 2 - Der moderne Einzelhändler
Uforkortet

1 time 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... Læs mere

89,31 kr.

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
... Læs mere
Lydbog

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture, 3rd Edition

af Robert Spector, BreAnne O. Reeves ...

Fortalt af Steve Menasche ...

Uforkortet

5 timer 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... Læs mere

152,26 kr. eller Gratis med Kobo Plus

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry
... Læs mere
Lydbog

The Great Beanie Baby Bubble

Mass Delusion and the Dark Side of Cute

af Zac Bissonnette ...

Fortalt af P.J. Ochlan ...

Uforkortet

8 timer 35 min

A bestselling journalist delivers the never-before-told story of the plush animal craze that became the tulip mania of the 1990sIn the annals of consumer crazes, nothing compares to Beanie Babies. In just three years, collectors who saw the toys as a means of speculation made creator Ty Warner, an eccentric college dropout, a billionaire—without advertising or big-box distribution. Beanie Babies ... Læs mere

140,31 kr.

A bestselling journalist delivers the never-before-told story of the plush animal craze that became the tulip mania of the 1990sIn the annals of consumer crazes, nothing compares to Beanie Babies. In just three years, collectors who saw the toys as a means of speculation made creator Ty Warner, an eccentric college dropout, a billionaire—without advertising or big-box distribution. Beanie Babies
... Læs mere
Lydbog

What Customers Hate

Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

af Nicholas Webb ...

Fortalt af James Foster ...

Uforkortet

6 timer 10 min

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... Læs mere

192,35 kr.

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but
... Læs mere
Lydbog

Shopify Profitability

Strategic Digital Commerce (2026 Edition)

af Azhar ul Haque Sario ...

Fortalt af Digital Voice Madison G ...

Serier Lydbog 11 - Technology
Uforkortet

5 timer 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... Læs mere

56,04 kr. eller Gratis med Kobo Plus

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory
... Læs mere
Lydbog

Winner Sells All

Amazon, Walmart, and the Battle for Our Wallets

af Jason Del Rey ...

Fortalt af Roger Wayne ...

Uforkortet

10 timer 1 min

A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle ... Læs mere

214,75 kr.

A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle
... Læs mere
Lydbog

The Shopping Revolution

How Successful Retailers Win Customers in an Era of Endless Disruption

af Barbara E. Kahn ...

Fortalt af Lisa Larsen ...

Uforkortet

5 timer

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... Læs mere

128,20 kr.

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their
... Læs mere
Lydbog

Детский мир. Перезагрузка

Реальная история компании, без которой у нас было бы другое детство

af Дмитрий Соколов-Митрич, Дмитрий Соколов-Митрич, Евгения Пищикова, Никита Аронов, Дмитрий Воденников, Анна Козлова, Мариам Петросян, Андрей Аношин, Алена Корк ...

Fortalt af Андрей Новокрещёнов ...

Uforkortet

10 timer 34 min

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... Læs mere

55,00 kr. eller Gratis med Kobo Plus

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с
... Læs mere
Lydbog

AI Integration in the Store – Future-Proofing Retail & Sales

Your Practical Workflow Booster 2026

af M. Weber ...

Fortalt af AI Voice AI Narrator – Synthesized Voice (Google WaveNet de-DE) ...

Serier serie Smart Business – AI in Practice
Uforkortet

1 time 3 min

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice. ... Læs mere

135,99 kr. eller Gratis med Kobo Plus

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice.
... Læs mere
Lydbog

The Revenge of Analog

Real Things and Why They Matter

af David Sax ...

Fortalt af David Sax ...

Uforkortet

9 timer 17 min

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery ... Læs mere

224,42 kr.

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery
... Læs mere
Lydbog

Shop Different

How retail revealed Apple’s genius

af Ron Johnson ...

Fortalt af Alex Knox ...

Uforkortet

8 timer 48 min

The store you know. The story you don't.When Steve Jobs hired Ron Johnson to create the Apple Store in 2000, conventional wisdom said that the internet would put stores out of business. By the time he left Apple in 2011, Johnson and his team had created the most respected and profitable retail stores in the world. And even then, sceptics were still predicting the death of physical retail.In Shop ... Læs mere

171,80 kr.

The store you know. The story you don't.When Steve Jobs hired Ron Johnson to create the Apple Store in 2000, conventional wisdom said that the internet would put stores out of business. By the time he left Apple in 2011, Johnson and his team had created the most respected and profitable retail stores in the world. And even then, sceptics were still predicting the death of physical retail.In Shop
... Læs mere
Lydbog

The Target Story

How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience

af Bill Chastain ...

Fortalt af Kelly D'Ambrosio ...

Serier serie The Business Storybook Series
Uforkortet

4 timer 6 min

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store ... Læs mere

168,29 kr.

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store
... Læs mere
Lydbog

G.O.A.T. Wisdom

How to Build a Truly Great Business--From the Founders of Beekman 1802

af Dr. Brent Ridge, Josh Kilmer-Purcell ...

Fortalt af Josh Kilmer-Purcell, Brent Ridge, Christopher P. Brown ...

Uforkortet

8 timer 45 min

Have you ever wanted to create a business that's not only good but great? Have you ever felt as though you're destined to do something bigger and more significant with your life? If so, you should know that you don't need millions in funding, a marketing department, or influencer status.If you have an idea, the determination to bring it to life, a deep and abiding belief in your product, and a ... Læs mere

168,29 kr. eller Gratis med Kobo Plus

Have you ever wanted to create a business that's not only good but great? Have you ever felt as though you're destined to do something bigger and more significant with your life? If so, you should know that you don't need millions in funding, a marketing department, or influencer status.If you have an idea, the determination to bring it to life, a deep and abiding belief in your product, and a
... Læs mere
Lydbog

Wealth Beyond Measure: A Guide to Managing Financial Windfalls

af Talia Nexor ...

Fortalt af Digital Voice Maxwell G ...

Uforkortet

1 time 32 min

This audiobook is narrated by a digital voice.This comprehensive book takes readers through the various challenges and opportunities that come with suddenly acquiring a large sum of money and provides practical strategies for making the most of these financial blessings. Authors John Smith and Emily Johnson draw on their years of experience in financial planning to offer invaluable insights on how ... Læs mere

39,37 kr. eller Gratis med Kobo Plus

This audiobook is narrated by a digital voice.This comprehensive book takes readers through the various challenges and opportunities that come with suddenly acquiring a large sum of money and provides practical strategies for making the most of these financial blessings. Authors John Smith and Emily Johnson draw on their years of experience in financial planning to offer invaluable insights on how
... Læs mere

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Detailhandel Lydbøger

The Design of Everyday Things

Telekommunikationshandel — Theorie und Praxis

Der moderne Einzelhändler – Band 1: Warum Marketing heute anders funktioniert

Family Business

Work Shop

The Book of Eastbay

I'll Be Back

Amazon

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

The Shop Girls of Harpers

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

The Nordstrom Way to Customer Experience Excellence

The Great Beanie Baby Bubble

What Customers Hate

Shopify Profitability

Winner Sells All

The Shopping Revolution

Детский мир. Перезагрузка

AI Integration in the Store – Future-Proofing Retail & Sales

The Revenge of Analog

Shop Different

The Target Story

G.O.A.T. Wisdom

Wealth Beyond Measure: A Guide to Managing Financial Windfalls