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Lydbog

The Design of Everyday Things

Revised and Expanded Edition

af Don Norman ...

Fortalt af Neil Hellegers ...

Uforkortet

10 timer 39 min

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... Læs mere

Før 184,99 kr. Nu 162,99 kr.

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product
... Læs mere
Lydbog

Celebrity Shopper

A feel-good romantic comedy

af Carmen Reid ...

Fortalt af Julie Maisey ...

Serier Lydbog 4 - The Annie Valentine Series
Uforkortet

8 timer 49 min

A laugh-out-loud, feel-good novel from Top 100 bestelling author of Worn Out Wife Seeks New Life!️Every book in the Annie Valentine Series can be read as a standalone️She's hit the big time... hasn't she?Personal shopper, Annie Valentine, is presenting her own popular TV fashion series. But despite this being Annie’s dream job, success isn’t all it’s cracked up to be and suddenly Annie is feeling ... Læs mere

163,51 kr. eller Gratis med Kobo Plus

A laugh-out-loud, feel-good novel from Top 100 bestelling author of Worn Out Wife Seeks New Life!️Every book in the Annie Valentine Series can be read as a standalone️She's hit the big time... hasn't she?Personal shopper, Annie Valentine, is presenting her own popular TV fashion series. But despite this being Annie’s dream job, success isn’t all it’s cracked up to be and suddenly Annie is feeling
... Læs mere
Lydbog

Der moderne Einzelhändler – Band 1: Warum Marketing heute anders funktioniert

af Norbert Bauer ...

Fortalt af Victor Munich (AI) ...

Serier Lydbog 1 - Der moderne Einhelhändler
Uforkortet

1 time 30 min

Fühlst du dich manchmal ratlos, weil die gewohnten Strategien in deinem Laden einfach nicht mehr greifen? Früher reichte es oft, einfach die Tür aufzuschließen, doch heute bleiben die Kunden häufiger aus. Wenn du dich fragst, warum der Umsatzrückgang im Einzelhandel auch dich trifft, obwohl du alles gibst, dann ist dieses Hörbuch genau für dich gemacht.Der moderne Einzelhändler – Band 1 holt dich ... Læs mere

89,29 kr.

Fühlst du dich manchmal ratlos, weil die gewohnten Strategien in deinem Laden einfach nicht mehr greifen? Früher reichte es oft, einfach die Tür aufzuschließen, doch heute bleiben die Kunden häufiger aus. Wenn du dich fragst, warum der Umsatzrückgang im Einzelhandel auch dich trifft, obwohl du alles gibst, dann ist dieses Hörbuch genau für dich gemacht.Der moderne Einzelhändler – Band 1 holt dich
... Læs mere
Lydbog

Family Business

An Intimate History of John Lewis and the Partnership

af Victoria Glendinning ...

Fortalt af Julia Franklin ...

Uforkortet

11 timer 48 min

From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.‘It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’ Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the ... Læs mere

171,80 kr.

From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.‘It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’ Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the
... Læs mere
Lydbog

Work Shop

The consumer-driven transformation of Commercial Real Estate

af Joe Brady ...

Fortalt af Joe Brady ...

Uforkortet

4 timer 50 min

Commercial real estate (retail and office) represents a $7 trillion asset class that is slow to change and currently under increasing pressure.What are the effects of accelerating technology and changing consumer behavior on real estate? Work Shop explores the growth of retail, fueled by smartphones and apps, in the post-pandemic world.Whether you are a building owner or decision maker, service ... Læs mere

88,11 kr. eller Gratis med Kobo Plus

Commercial real estate (retail and office) represents a $7 trillion asset class that is slow to change and currently under increasing pressure.What are the effects of accelerating technology and changing consumer behavior on real estate? Work Shop explores the growth of retail, fueled by smartphones and apps, in the post-pandemic world.Whether you are a building owner or decision maker, service
... Læs mere
Lydbog

I'll Be Back

How To Get Customers To Come Back Again & Again

af Shep Hyken ...

Fortalt af Shep Hyken ...

Uforkortet

4 timer 42 min

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service ... Læs mere

111,85 kr. eller Gratis med Kobo Plus

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service
... Læs mere
Lydbog

Amazon

How the World's Most Relentless Retailer will Continue to Revolutionize Commerce

af Natalie Berg, Natalie Berg, Miya Knights, Miya Knights ...

Fortalt af Kelly Burke ...

Uforkortet

10 timer

What is the secret to Amazon's success? What does the ecommerce giant have in store for the future? Explore the disruptive new retail strategies of the world's most relentless retailer and gain valuable lessons that can be applied to any business in the ecommerce sector, with original insight from the company as it continues to revolutionize itself even further.The retail industry is facing ... Læs mere

179,00 kr. eller Gratis med Kobo Plus

What is the secret to Amazon's success? What does the ecommerce giant have in store for the future? Explore the disruptive new retail strategies of the world's most relentless retailer and gain valuable lessons that can be applied to any business in the ecommerce sector, with original insight from the company as it continues to revolutionize itself even further.The retail industry is facing
... Læs mere
Lydbog

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

af Norbert Bauer ...

Fortalt af Victor Munich (AI) ...

Serier Lydbog 2 - Der moderne Einzelhändler
Uforkortet

1 time 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... Læs mere

89,31 kr.

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
... Læs mere
Lydbog

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture, 3rd Edition

af Robert Spector, BreAnne O. Reeves ...

Fortalt af Steve Menasche ...

Uforkortet

5 timer 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... Læs mere

152,26 kr. eller Gratis med Kobo Plus

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry
... Læs mere
Lydbog

What Customers Hate

Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

af Nicholas Webb ...

Fortalt af James Foster ...

Uforkortet

6 timer 10 min

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... Læs mere

192,35 kr.

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but
... Læs mere
Lydbog

Shopify Profitability

Strategic Digital Commerce (2026 Edition)

af Azhar ul Haque Sario ...

Fortalt af Digital Voice Madison G ...

Serier Lydbog 11 - Technology
Uforkortet

5 timer 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... Læs mere

56,04 kr. eller Gratis med Kobo Plus

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory
... Læs mere
Lydbog

Arriving Today

From Factory to Front Door -- Why Everything Has Changed About How and What We Buy

af Christopher Mims ...

Fortalt af James Fouhey ...

Uforkortet

11 timer 23 min

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, ... Læs mere

214,75 kr.

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification,
... Læs mere
Lydbog

The Shopping Revolution

How Successful Retailers Win Customers in an Era of Endless Disruption

af Barbara E. Kahn ...

Fortalt af Lisa Larsen ...

Uforkortet

5 timer

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... Læs mere

128,20 kr.

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their
... Læs mere
Lydbog

Детский мир. Перезагрузка

Реальная история компании, без которой у нас было бы другое детство

af Дмитрий Соколов-Митрич, Дмитрий Соколов-Митрич, Евгения Пищикова, Никита Аронов, Дмитрий Воденников, Анна Козлова, Мариам Петросян, Андрей Аношин, Алена Корк ...

Fortalt af Андрей Новокрещёнов ...

Uforkortet

10 timer 34 min

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... Læs mere

55,00 kr. eller Gratis med Kobo Plus

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с
... Læs mere
Lydbog

AI Integration in the Store – Future-Proofing Retail & Sales

Your Practical Workflow Booster 2026

af M. Weber ...

Fortalt af AI Voice AI Narrator – Synthesized Voice (Google WaveNet de-DE) ...

Serier serie Smart Business – AI in Practice
Uforkortet

1 time 3 min

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice. ... Læs mere

135,99 kr. eller Gratis med Kobo Plus

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice.
... Læs mere
Lydbog

The Revenge of Analog

Real Things and Why They Matter

af David Sax ...

Fortalt af David Sax ...

Uforkortet

9 timer 17 min

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery ... Læs mere

224,42 kr.

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery
... Læs mere
Lydbog

The Kingdom of Prep

The Inside Story of the Rise and (Near) Fall of J.Crew

af Maggie Bullock ...

Fortalt af Cheryl Smith ...

Uforkortet

13 timer 29 min

**One of Vogue's most anticipated books of 2023.A quintessentially American fashion narrative about the rise and fall of the first lifestyle brand, J.Crew, and what the company’s fate means for the shifting landscape of the retail industry.Once upon a time, a no-frills J.Crew rollneck sweater held an almost mystical power—or at least it felt that way. The story of J.Crew is the story of the ... Læs mere

252,12 kr.

**One of Vogue's most anticipated books of 2023.A quintessentially American fashion narrative about the rise and fall of the first lifestyle brand, J.Crew, and what the company’s fate means for the shifting landscape of the retail industry.Once upon a time, a no-frills J.Crew rollneck sweater held an almost mystical power—or at least it felt that way. The story of J.Crew is the story of the
... Læs mere
Lydbog

Как создать продукт, который купят: Метод Lean Customer Development

af Синди Альварес, Синди Альварес ...

Fortalt af Александра Максимова ...

Uforkortet

7 timer 46 min

Книга Синди Альварес «Как создать продукт, который купят» дополняет, расширяет и детализирует инновационные идеи, изложенные в международных бестселлерах «Четыре шага к озарению» Стива Бланка и «Бизнес с нуля» Эрика Риса. Новизна подхода Альварес в том, что она успешно распространяет методику развития потребителей за рамки сегмента стартапов. Предлагаемый ей метод Lean Customer Development ... Læs mere

55,00 kr. eller Gratis med Kobo Plus

Книга Синди Альварес «Как создать продукт, который купят» дополняет, расширяет и детализирует инновационные идеи, изложенные в международных бестселлерах «Четыре шага к озарению» Стива Бланка и «Бизнес с нуля» Эрика Риса. Новизна подхода Альварес в том, что она успешно распространяет методику развития потребителей за рамки сегмента стартапов. Предлагаемый ей метод Lean Customer Development
... Læs mere
Lydbog

The Shop Girls of Harpers

The start of the bestselling heartwarming historical saga series from Rosie Clarke

af Rosie Clarke ...

Fortalt af Juliette Burton ...

Serier Lydbog 1 - Welcome To Harpers Emporium
Uforkortet

10 timer 14 min

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... Læs mere

180,73 kr. eller Gratis med Kobo Plus

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as
... Læs mere
Lydbog

Return of the Bookseller Diarist

af Shaun Bythell ...

Uforkortet

8 timer

'I hope this diary doesn’t offend anyone, but it almost certainly will. Apologies in advance' Shaun BythellAfter a four-year absence, the Sunday Times bestselling and original bookshop diarist is back.The Bookshop in Wigtown is a bookworm’s paradise: the largest second-hand bookshop in Scotland, with over a mile of shelving, 100,000 books and a log fire. You’d think that after twenty-five years ... Læs mere

200,44 kr.

FORUDBESTIL

'I hope this diary doesn’t offend anyone, but it almost certainly will. Apologies in advance' Shaun BythellAfter a four-year absence, the Sunday Times bestselling and original bookshop diarist is back.The Bookshop in Wigtown is a bookworm’s paradise: the largest second-hand bookshop in Scotland, with over a mile of shelving, 100,000 books and a log fire. You’d think that after twenty-five years
... Læs mere
Lydbog

Я так и знал! Теория ограничений для розничной торговли

af Элияху Голдратт ...

Fortalt af Владимир Левашев ...

Uforkortet

7 timer 14 min

Цитата Человек постоянно сталкивается с одной и той же проблемой, и что бы он ни делал, ничего не получается. Тогда в дело вступают защитные механизмы. Проходит значительное время — и все эти проблемы перестают осознаваться человеком как проблемы, превращаясь просто в факты, с которыми нужно смириться. Кто автор Элияху Голдратт – международно признанный бизнес-лидер, создатель знаменитой ... Læs mere

55,00 kr. eller Gratis med Kobo Plus

Цитата Человек постоянно сталкивается с одной и той же проблемой, и что бы он ни делал, ничего не получается. Тогда в дело вступают защитные механизмы. Проходит значительное время — и все эти проблемы перестают осознаваться человеком как проблемы, превращаясь просто в факты, с которыми нужно смириться. Кто автор Элияху Голдратт – международно признанный бизнес-лидер, создатель знаменитой
... Læs mere
Lydbog

Thrive on the High Street: Strategies for Business Survival

af Matt Dewey ...

Fortalt af Digital Voice Archie G ...

Uforkortet

6 timer 14 min

This audiobook is narrated by a digital voice.In "Thrive on the High Street: Strategies for Business Survival," dive into a comprehensive guide tailored for modern entrepreneurs navigating the dynamic world of retail. From the evolution of high street business to harnessing the power of technology, this book offers invaluable insights into overcoming challenges and seizing opportunities. With ten ... Læs mere

48,03 kr. eller Gratis med Kobo Plus

This audiobook is narrated by a digital voice.In "Thrive on the High Street: Strategies for Business Survival," dive into a comprehensive guide tailored for modern entrepreneurs navigating the dynamic world of retail. From the evolution of high street business to harnessing the power of technology, this book offers invaluable insights into overcoming challenges and seizing opportunities. With ten
... Læs mere
Lydbog

The Target Story

How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience

af Bill Chastain ...

Fortalt af Kelly D'Ambrosio ...

Serier serie The Business Storybook Series
Uforkortet

4 timer 6 min

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store ... Læs mere

168,29 kr.

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store
... Læs mere
Lydbog

Uncopyable

How to Create an Unfair Advantage over Your Competition

af Steve Miller ...

Fortalt af Jeff Moon ...

Uforkortet

4 timer 20 min

What separates average businesses from extraordinarily successful ones?Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt".Better customer service? Guess what? All of your competitors say they provide the best customer service. It's a wishy-washy phrase...a vague ... Læs mere

79,78 kr. eller Gratis med Kobo Plus

What separates average businesses from extraordinarily successful ones?Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt".Better customer service? Guess what? All of your competitors say they provide the best customer service. It's a wishy-washy phrase...a vague
... Læs mere

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Detailhandel Lydbøger

The Design of Everyday Things

Celebrity Shopper

Der moderne Einzelhändler – Band 1: Warum Marketing heute anders funktioniert

Family Business

Work Shop

I'll Be Back

Amazon

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

The Nordstrom Way to Customer Experience Excellence

What Customers Hate

Shopify Profitability

Arriving Today

The Shopping Revolution

Детский мир. Перезагрузка

AI Integration in the Store – Future-Proofing Retail & Sales

The Revenge of Analog

The Kingdom of Prep

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The Shop Girls of Harpers

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Thrive on the High Street: Strategies for Business Survival

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