"John Dewey famously pointed out, 'We don't learn from experience. We learn from reflecting on experience.' Here's your chance to learn as the three authors reflect on the (successful) struggle to build a Lean production and management system at Zingerman's Mail Order. Thousands of people visit and benchmark ZMO. This book delivers the backstory in a richly illustrated way."-- Mike Rother, author of the bestselling books Toyota Kata and The Toyota Kata Practic...

After decades of implementing Lean tools, organizations are getting serious about the heart and soul of Lean management. They are developing people to continuously improve. Most of the Lean tools, such as kanban, andon, and visual management, are designed to surface problems so you know what to work on to achieve your goal. Engaged, scientific-thinking team members solve them one by one.Toyota’s underlying assumption is that the world is complex and uncertain, and we never have the...

Ao longo desta jornada, tive o privilégio de registrar 30 histórias extraordinárias de líderes com trajetórias inspiradoras. Cada uma delas é um testemunho vivo do poder da determinação, resiliência e visão de futuro. Esses líderes, vindos de diferentes setores e contextos, compartilharam não apenas seus sucessos, mas também os desafios e obstáculos que enfrentaram ao longo do caminho. Suas histórias são um reflexo daquilo que realmente constrói uma carreira de impacto: coragem para decidi...