Satisfying, secure connection with others depends heavily on how well we listen to each other and respond to what we’ve heard. The Listening Book lays bare the key elements of both deeply attuned and badly misattuned listening in vivid scenes of real-life interactions that capture the emotional impact and give the reader an illuminating "aha" experience. Added to that is a mind-opening account of psychological processes and principles that normally operate from outside of awarenes...