Society is now facing challenges for which the traditional management toolbox is increasingly inadequate. Well-grounded theoretical frameworks, such as systems thinking and cybernetics, offer general level interpretation schemes and models that are capable of supporting understanding of complex phenomena and are not impacted by the passage of time.This book serves the knowledge society to address the complexity of decision making and problem solving in the 21st century with contrib...

In the last few decades, managerial and business studies have shown an increasing inability to explain and forecast emergent dynamics in society, economics, and the environment.Consolidated managerial approaches and business theories seem to be incapable of communicating and depicting the ongoing evolution, and new perspectives are required to support both researchers and practitioners in tracing new paths for development. Building upon the constructivist approach, this book illust...

This book targets the critical issue of decision making in uncertain conditions and situations. The aim is to increase readers’ understanding of complexity and of socio-economic interactions through the application of systems thinking perspectives. Among the various areas and topics addressed are complexity and sustainable management, markets as complex adaptive systems, the impacts of psychological and emotional factors upon value co-creation exchanges, and ICT enablers of service network...