In the twelve years following 9/11, American Airlines lost billions of dollars and endured years of crisis and turmoil. Financial upheaval, the crash of Flight 587, grueling confrontations with labor, a rival’s push to acquire the company, and a challenging fight with the government tested the mettle and fortitude of its top executives.Against all odds, American found a way to save what was once the world’s largest airline from certain ruin. Told through the eyes of American’s chie...