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Evergreen

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

af Noah Fleming, Alan Weiss ...

An invaluable resource that helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits.Loyal customers are the beating heart of every great business.?Why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad ... Læs mere

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Dealing with Difficult Customers

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af Noah Fleming, Shawn Veltman ...

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.Dealing with ... Læs mere

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Evergreen

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

af Noah Fleming ...

Fortalt af Noah Fleming, Walter Dixon ...

Uforkortet

7 timer 23 min

Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better ... Læs mere

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Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better
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Dealing with Difficult Customers

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af Noah Fleming, Shawn Veltman, Debra Margles ...

Fortalt af Tom Parks, Cristina Panfilio ...

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The Customer Loyalty Loop

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Fortalt af Walter Dixon ...

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Evergreen

Dealing with Difficult Customers

The Customer Loyalty Loop

Evergreen

Dealing with Difficult Customers

The Customer Loyalty Loop

Personer, der læser disse, syntes også om...

Power of People Skills, The

The New One Minute Manager

The Subtle Art of Not Giving a F*ck

Getting Things Done

Overcoming the Five Dysfunctions of a Team

Self-Promotion for Introverts: The Quiet Guide to Getting Ahead