Kobo's eRecycling Program
Kobo finances the proper collection and treatment of our devices when they become waste to ensure they do not end up in the landfill or other improper storage/treatment of waste. This is accomplished through partnership in the provincial electronic waste collection programs. These programs create drop off locations and treatment for your devices when they become waste. To find a location near you, please go to the following link: www.recyclemyelectronics.ca
Kobo Mail-in Program
Kobo encourages our eReader users to dispose of unneeded products safely and in compliance with local laws. We suggest you consult your Municipality, Province or State for information on relevant legislation and ongoing e-waste recycling options in your community.
Many community e-waste facilities, and retailers who sell Kobo products offer recycling alternatives for portable electronics where you can drop your item off at a local recycling station.
Kobo also offers a recycling mail-in option free of charge. We use a government certified e-waste recycling company that meets or exceeds all applicable local, regional and national legislation, including MOE (Canada) and EPA (USA). They break down the product into re-useable glass and plastic, and manage the remaining waste according to local e-waste disposal regulations.
Depending on your Province or State, shipping costs for the Kobo's mail-in recycling program also may be free of charge. To find out more information about our process in your area, please call Kobo at 1-866-842-0320 or visit www.kobo.com/help.
All data on your eReader product is your responsibility. Please be sure you have backed up and/or deleted/erased all data, personal information and/or files from you eReader before you send it or drop it off at any recycling program, whether you choose Kobo's mail-in option or a community drop-off.
Any personal accessories and protective covers should also be removed.
To delete/erase all data on your Kobo eReader go to Help on the Kobo.com web site and follow the instructions to Factory Reset your Kobo product.
Kobo will not accept equipment that has been contaminate with chemicals, biological agents or any other substances not normally contained in the Kobo eReader product.
You will not be reimbursed for any equipment or accessories sent to the Kobo mail-in recycle program.