Depression sucks. But that doesn't mean we can't laugh at it.In this brutally honest (and strangely hilarious) deep dive into the rollercoaster that is depression, David Hansen lays it all bare-the dark thoughts, the awkward therapy sessions, and the well-meaning but completely useless advice from people. With a mix of intimate stories, self-deprecating humour, and charmingly crude cartoons, Hansen demystifies the beast of depression and offers practical, no-nonsense ways to wrestl...

Tips on making your call center a genuine profit centerIn North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call cen...

**Tom Clancy's Jack Ryan: Ghost War is out now on Prime Video!This electrifying thriller in Tom Clancy's #1 New York Times bestselling series has President Jack Ryan and his allies facing a treacherous foe threatening to unleash chaos around the globe...**When the desperate Russian president launches an all-out covert violent offensive into order to push the world into chaos and regain the power his once-mighty country has lost, it’s up to U.S. President J...

A war is coming, a battle that will stretch from the prehistoric forests of the ancient past to the cutting-edge research labs of today, all to reveal a true mystery buried deep within our DNA, a mystery that will leave readers changed forever . . .In this groundbreaking masterpiece of ingenuity and intrigue that spans 50,000 years in human history, New York Times bestselling author James Rollins takes us to mankind’s next great leap.But will it mark a new chapter ...

New York Times bestselling author Susan Mallery's classic blend of lighthearted humor and intense emotional conflict works its magic on two newcomers to the California town of Fool's Gold, which Library Journal calls "a setting so real and appealing readers will want to start scoping out real estate."Destiny Mills believes passion has its place-like in the lyrics of the country songs that made her parents famous. After a childhood full of drama and heartache, she wants a life that'...

Meet Lisbeth Salander - the iconic character who has captivated 100 million readers worldwide."As vivid as bloodstains on snow . . . a perfect introduction to the unique strengths ofScandinavian crime fiction"LEE CHILDLisbeth Salander gets under the skin of her targets like no-one else. Those who underestimate her live to regret it. If they're lucky . . .Mikael Blomkvist - disgraced journalist, womanizer - is everything she o...

The second book in Suzanne Collins's phenomenal and worldwide bestselling Hunger Games trilogy.Against all odds, Katniss Everdeen has won the annual Hunger Games with fellow district tribute Peeta Mellark. But it was a victory won by defiance of the Capitol and their harsh rules. Katniss and Peeta should be happy. After all, they have just won for themselves and their families a life of safety and plenty. But there are rumors of rebellion among the subjects, and Katniss and Peeta, ...

THE RUNAWAY GLOBAL BESTSELLER'Gripping, enthralling - a top-notch thriller and a compulsive read.' SJ Watson, bestselling author of BEFORE I GO TO SLEEPRachel catches the same commuter train every morning. She knows it will wait at the same signal each time, overlooking a row of back gardens. She's even started to feel like she knows the people who live in one of the houses. 'Jess and Jason', she calls them. Their life - as...

Stop the yelling, lose the guilt, and become a calmer, happier parent.Drawing on evidence-based practices, here is an insight-packed and tip-filled plan for how to stop the parental meltdowns. Its compassionate, pragmatic approach will help readers feel less ashamed and more empowered to get their, ahem, act together instead of losing it.“Using a powerful combination of humor and reality checks, Naumburg helps parents unpack their unique stressors (we all h...

New York Times bestselling author Jen Sincero gets to the core of transformation: habits--breaking, making, understanding, and sticking with them like you've never stuck before.Badass Habits is a eureka-sparking, easy-to-digest look at how our habits make us who we are, from the measly moments that happen in private to the resolutions we loudly broadcast (and, erm, often don't keep) on social media. Habit busting and building goes way beyond becom...

Chantal Heide, the leading voice in Conscious Dating, helps singles hit the refresh button in the dating world with her sound advice and techniques offered up in No More Assholes. Through simple explanations and anecdotal stories, learn the science of attraction and human behaviour, avoid dating pitfalls, and attract the ideal relationship you want faster.Chantal leads ground-breaking seminars designed to teach women how to connect with themselves and others, including the kind of ...

Rousing, bullsh*t-free advice for aspiring career changersWhat is a careergasm? Does it feel as good as it sounds?You bet your ass it does. A Careergasm happens when your work feels good. Really good. Like a groovin' Marvin Gaye song. Like you and your work belong together, and you can't help coming back for more.But how do you get your mojo back when you're in a passionless relationship with your job? In Careergasm, Sarah Vermunt ...