Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs ...

The first time I heard the name of Mata Hari was in the fall of 1916. The association of her name with the inexplicable leakage of highly confidential information will best reveal how the woman’s sinister activities reacted upon men far removed from her physical existence. It will help to show why a spy incurs such deadly hatred among men not disinclined to face death when the danger may be boldly grasped, but who shudder with apprehension when some nameless and invisible enemy tries to en...

Academic libraries are facing uncertain times. The international higher education environment is very volatile and academic libraries and librarians can play a major role in helping to strategically position their parent institution within it. In doing so, there needs to be clarity as to what the position of the academic library is with regard to the role and function it has within the university and how library leadership can have pan-institutional influence and impact. There are several ...

Are librarians and libraries relevant in the 21st century? This is a fundamental question and one that presents differing opinions across the many diverse information sectors. If there is a continuing need for libraries and for librarians, then how do library leaders obtain strategic support when there appears to be a lack of clarity or understanding about the very purpose of libraries at a time when economically, libraries are under pressure to develop new business models and be more comm...

Discover Buddhism with the world's most revered spiritual leaderThis jewel of a book offers the core teachings on Buddhism applicable in daily life from His Holiness the Dalai Lama.This is a classic timeless collection of advice and teachings about the importance of love and compassion, individual responsibility and awareness of the problems in everyday life.Whoever you are, whatever your beliefs, the Dalai Lama’s words have the power to calm and in...

The book expounds the macro-level relationship between strategy, HRM, and performance, addressing important challenges that have constrained research and practice to date. Adopting a critical perspective, the first challenge is a narrow definition of 'performance' that has been largely driven by a managerialist, profit motive, with little regard for the human element. This book proposes adopting a more balanced approach towards measuring performance, encompassing both organizational financ...

Zen Master Thich Nhat Hanh presents the true path to a personal and global ethic in this stand alone chapter of Good Citizens: Creating Enlightened Society.

The Diamond Sutra is a Mahayana sutra from the Prajnaparamita, or "Perfection of Wisdom" genre, and emphasizes the practice of non-abiding and non-attachment. The full Sanskrit title of this text is the Vajracchedika Prajnaparamita Sutra. A copy of the Chinese version of Diamond Sutra, found among the Dunhuang manuscripts in the early 20th century and dated back to May 11, 868, is, in the words of the British Library, "the earliest complete survival of a dated printed book....

Develop a clear understanding of the concepts and best practices in public relationsExploring Public Relations and Management Communication, 5th Edition by Tench and Waddington is the definitive text on public relations. Blending theory with real-life applications. this book offers critical analysis with updated case studies, exercises and discussion questions that provide you with a holistic subject understanding. It also engages you with the thought proc...

Meditation is a very simple phenomenon and is brought about in this book. This book describes the science and methods of the human mechanism to achieve meditativeness. The book highlights as to how important it is for a person to achieve their utmost natural state of being.

Today's consumers have unprecedented choice in terms of the technologies and platforms that access, produce, and distribute media content. The development and overlap of television, the internet, and other media technologies is fragmenting and empowering media audiences more than ever. Building on his award-winning book, Audience Economics, Philip M. Napoli maps the landscape of our current media environment and describes its challenge to traditional conceptions of the audience.

Nan Yar is a classic spiritual text from one of the greatest Indian teachers, Sri Ramana Maharshi, and one of the most important books of the 20th Century. Containing the essence of his teachings, it lights the way for a clear, practical understanding and realization of spiritual awakening. A beautifully designed edition, the original text has been set to touching quotes and wonderful digital remastered photographs of Sri Ramana Maharshi.