Communicate. Collaborate. Convert.In the world of financial service sales, the most important component in your success is you. Not the process, not the service or product, not the numbers - YOU!People need your services! And often what stands in the way of making the decision is you, the advisor, who is not equipped to lead the conversation that provides what the prospective client needs to make a decision to get your help.To be effective in helping others move for...

This book introduces sales professionals to the collaborative conversation skills they need to?capture the buyer's attention and secure business.Today's buyers want more from sales professionals than a simple consultation. What they're hungry for are?meaningful, collaborative conversations?built on mutual value and trust, that result in a win...where they, the seller, and the organization, achieve a winning outcome. Based on the author's five-step sales system, Wha...

Today’s buyers want more from sales professionals than a simple consultation. What they’re hungry for are meaningful, collaborative conversations built on mutual value and trust, that result in a Win3...where they, the seller, and the organization, achieve a winning outcome.Conversations That Sell introduces sales professionals to the collaborative conversation skills they need to capture the buyer’s attention and secure business. Based on the author’s five-step sales system, What’...

During economic contractions, it becomes much more difficult to sell your products, maintain your customer base, and gain market share. Mistakes become more costly, and failure becomes a real possibility for all those who are not able to make the transition.But imagine being able to sell your products when others cannot, being able to take market share from your competitors, and knowing the precise formulas that would allow you to expand your sales while others make excuses.

A groundbreaking, practical three-week program to help you cope with life’s tough moments, overcome misfortune, build habitual resiliency, and ultimately boost your overall happiness.Truly happy and successful people share a common trait: resilience. Not only do they know how to rebound from setbacks, they are strengthened by challenges, gaining the emotional toughness to persevere, whether facing a professional crisis, a personal tragedy—or just an ordinary bad day. The good news ...

Narrated by Derek PerkinsFrom a renowned historian who writes with "maximum vividness" (The New Yorker) comes the most authoritative, readable single-volume military history of the brutal struggle for the Holy Land.Nine hundred years ago, a vast Christian army, summoned to holy war by the Pope, rampaged through the Muslim world of the eastern Mediterranean, seizing possession of Jerusalem, a city revered by both faiths. Over the tw...

The co-founder of the Stanford d.School introduces the power of design thinking to help you achieve goals you never thought possible.Achievement can be learned. It’s a muscle, and once you learn how to flex it, you’ll be able to meet life’s challenges and fulfill your goals, Bernard Roth, Academic Director at the Stanford d.school contends.In The Achievement Habit, Roth applies the remarkable insights that stem from design thinking—previously used to solve large sc...

**OVER 1 MILLION COPIES SOLD!**"Kick bad mental habits and toughen yourself up."—Inc.Master your mental strength—revolutionary new strategies that work for everyone from homemakers to soldiers and teachers to CEOs. Read by author Amy Morin!Everyone knows that regular exercise and weight training lead to physical strength. But how do we strengthen ourselves mentally for the truly tough times? And what should...

Why do some children succeed while others fail?The story we usually tell about childhood and success is the one about intelligence: success comes to those who score highest on tests, from preschool admissions to SATs.But in How Children Succeed, Paul Tough argues that the qualities that matter most have more to do with character: skills like perseverance, curiosity, conscientiousness, optimism, and self-control.How Children Succeed...

As relevant today as it was when it was first published, Man’s Search for Meaning is a book for finding strength and purpose in times of great despair.“This is a book I reread a lot … it gives me hope … it gives me a sense of strength.”—Anderson Cooper, Anderson Cooper 360/CNNViktor E. Frankl was a medical doctor at a psychiatric hospital in 1942 when he became a prisoner in Nazi concentration camps in World War II. In 1946, he pub...

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don'tRecently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priorit...

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis approaches, it analyzes an organization's overall performance in four reg...