"In the Basement at the VA captures the moments when everything hangs in the balance for patients and their families. Through vivid storytelling, it reveals how interconnections, observations, and acts of listening shape care in ways rarely seen from the outside. Clear-eyed and deeply human, it shows that medicine is as much about communication as it is about treatment—and that small choices can carry life-changing weight."—Danielle Ofri, MD, edito...