UK Ticket Office and Gateline: Operations, Systems and Passenger Service is a comprehensive practical guide to one of the most visible-and often most complex-areas of railway station operation.Written by Robert Porter as part of The Practical Safety Series, the book takes the reader beyond the simple act of selling or checking a ticket. It explores the interconnected commercial, operational, technical, safety and passenger-service responsibilities that sit behind the ticket-office ...

Lean Six Sigma Master Black Belt: Governing Programmes and Developing Practitioners takes Lean Six Sigma beyond individual improvement projects and into the leadership, governance and capability required to make improvement work across an organisation.Written for experienced practitioners, operational leaders and those progressing towards Master Black Belt-level responsibility, Robert Porter connects analytical discipline with the realities of leading complex, cross-functional chan...

Move beyond local improvement and learn to lead complex, cross-functional change with evidence, governance and discipline.Lean Six Sigma Black Belt: Leading Complex, Data-Driven Projects is a practical guide for experienced improvement practitioners, operational leaders and managers who are ready to tackle problems that cross departmental, organisational and system boundaries.Building on the earlier books in The Lean Six Sigma Belt Series, Robert Porter takes the reader bey...

Written by second-generation dentist Robert E. Porter, DDS this informative guide provides detailed and salient tips for success in dental assisting. Dr. Porter, with insight from fellow dentists, explains the foundational concepts of dentistry, common workplace expectations, and effective professional behaviors for dental assisting. This guide will empowerprospective dental assistants with knowledge and confidence as they begin their careers in this valued and cherished profession...

Success isn't built on occasional brilliance—it's built on what you do every single day. Daily Execution That Builds Empires delivers a no-nonsense blueprint for entrepreneurs who are ready to stop overthinking and start executing. Inspired by the practical frameworks of Johann Smith, this book reveals how small, disciplined actions compound into massive, unstoppable success. Inside, you'll discover how to design powerful daily habits that drive momentum, eliminate decision fatigue with pr...

Four management systems should not mean four separate ways of running one organisation.Integrated Management Systems: One System, Not Four provides a practical executive approach to bringing quality, environmental management, occupational health and safety, and business continuity together within one coherent operating framework.Built around the management architecture associated with ISO 9001, ISO 14001, ISO 45001 and ISO 22301, this guide examines how organisations can re...

Leading Safely: Safety Leadership from the Top is a practical executive guide to health and safety leadership for directors, senior managers, executives, trustees and aspiring organisational leaders.Written by Robert Porter, the book moves safety beyond policies, statistics and compliance paperwork and places it where it belongs: within leadership decisions, organisational culture, governance and accountability.Drawing on practical operational leadership principles, Leading...

"Industrial Cuba" by Robert P. Porter offers a comprehensive exploration of Cuba's industrial landscape, examining the evolution of its manufacturing sectors and the impact of political and economic changes on industrial growth. Porter delves into the historical context of Cuba's industries, highlighting the interplay between foreign investment and local enterprise. The book provides insights into the challenges faced by Cuban industries, including resource limitations and the effects of t...

The railway does not forgive assumptions.Operational Railway: Infrastructure, AC/DC Power and Lineside Safety is a practical illustrated reference guide for anyone seeking a clearer understanding of the systems, infrastructure and hazards that make up the operational railway.Written by Robert Porter from the perspective of real operational railway experience, the book explains how track, trains, electricity, structures, people and operational control interact within one com...

Elemental Habits is a captivating guide that unveils the remarkable power of small, intentional actions to create significant change in your life. Packed with inspiring stories, practical strategies, and expert insights, this book will empower you to craft habits that align with your values, ignite your potential, and propel you towards a life of fulfillment and success. Discover the secrets to sustaining long-term progress, overcoming obstacles, and embracing a journey of continuous growt...

Move beyond understanding improvement and become someone an improvement team can rely on.Lean Six Sigma Yellow Belt: Participating in Improvement Projects is a practical guide to becoming a credible and effective contributor within structured improvement work.Robert Porter approaches Lean Six Sigma from the realities of operational environments, where customers are waiting, handovers matter, information is imperfect and changes must work under pressure-not merely look good ...

Improvement starts with seeing the work clearly.Lean Six Sigma White Belt: Understanding Improvement and Seeing Waste is a practical introduction to Lean Six Sigma for people who want to understand improvement, recognise waste and contribute intelligently to better ways of working.Written from an operational perspective, Robert Porter takes Lean Six Sigma away from abstract terminology and applies it to the realities of everyday work: customers waiting, incomplete handovers...