Gain, engage, and retain customers with positive experiencesA positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorp...

For the first time, a book exists that compiles all the information candidates need to apply for their first Manufacturing engineers job, or to apply for a better job.What you'll find especially helpful are the worksheets. It is so much easier to write about a work experience using these outlines. It ensures that the narrative will follow a logical structure and reminds you not to leave out the most important points. With this book, you'll be able to revise your application into a ...

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your...

Georgia’s Charter of 1732, originally published in 1942, is a scholar’s guide to the charter. The full text of the Georgia Charter of 1732 is reproduced in the book alongside the Albert B. Saye’s account of the events leading up to the granting of the charter. This essential moment at the very beginning of Georgia’s history is better understood through Saye’s narrative surrounding the Georgia Charter.The Georgia Open History Library has been made possible in part by a ...

This is an electronic edition of the complete book complemented by author biography. This book features a table of contents linked to every chapter. The book was designed for optimal navigation on the iPad, Nook, PDA, Smartphone, and other electronic readers. It is formatted to display on all electronic devices including eReaders, Smartphones and other Mobile Devices with a small display.

"Thoughtful, suggestive and highly readable."—New York Times Book Review"If it is possible to understand the American paradox, the marriage of slavery and freedom, Virginia is surely the place to begin," writes Edmund S. Morgan in American Slavery, American Freedom, a study of the tragic contradiction at the core of America. Morgan finds the key to this central paradox in the people and politics of the state that was both the birthplace of the revolution and the l...

As we approach the bicentenary of the abolition of the Atlantic trade, Walvin has selected the historical texts that recreate the mindset that made such a savage institution possible - morally acceptable even. Setting these historical documents against Walvin's own incisive historical narrative, the two layers of this extraordinary, definitive account of the Atlantic slave trade enable us to understand the rise and fall of one of the most shameful chapters in British history, the repercuss...

A historian's "revealing and much-needed retelling of the writing of the Declaration of Independence and the events that led up to it" (William D. Watkins, author of The New Absolutes).Tying American history to our current political climate, The Founders' Revolution is designed to help readers understand the principles embedded in the Declaration of Independence. The book unpacks the intent of the Founding Fathers in drafting the document, and the...

The fifty-six signers of America's Declaration of Independence risked their “lives, fortunes, and sacred honor” to found a new country. In this clazzic work, Benson J. Lossing describes the lives of each of the founding fathers, their greatest achievements, and what impelled them to take such an incredible risk. While some are well known to us – Thomas Jefferson, Benjamin Franklin, John Hancock – much of the pleasure in this book comes from reading about the lesser-known signers, and about...

More than any other single man, George Washington was responsible for bringing success to the American Revolution. But because of the heroic image in which we have cast him and which already enveloped him in this own lifetime, Washington is and was a hard man to know.In this book Edmund S. Morgan pushes past the image to find the man. He argues that Washington's genius lay in his understanding of both military and political power. This understanding of power was un...

Revolutionary America, 1763–1815: A Sourcebook is a collection of dynamic primary sources intended to accompany the second edition of Revolutionary America, 1763-1815: A Political History. While the structure of the collection parallels the textbook, either can be used independently as well. Each chapter contains excerpts of crucial documents from the Revolutionary period, and begins with a brief introduction. A companion website holds the full text of all excerpted docum...

Common Sense is a pamphlet written by Thomas Paine. It was first published anonymously on January 10, 1776, at the beginning of the American Revolution. Common Sense was signed "Written by an Englishman", and it became an immediate success. In relative proportion to the population of the colonies at that time, 2.5 million Americans, it had the largest sale and circulation of any book published in American history. Common Sense presented the American colonists with an argum...