Conversation Management is an ethical, effective, and long-standing approach to investigative interviewing that is applicable to any investigative context, whether criminal or civil, based on a commitment to respect for the individual and the principles of successful communication. In the third edition of this highly successful book, the authors have reviewed both the evidence base supporting the approach and the presentation of the content. The result is a significant rewrite of the previ...

Discover the Twelve Factors for Organizational SuccessIt's no secret that the economy is changing. Countless new tasks and exponential automation are on the horizon. In our rapidly evolving world, old management models no longer apply. With an uncertain future rife with social and workplace changes, how can you ensure your organization will evolve and succeed?Talent Transformation unearths the twelve fundamental factors for long-term organizational success. It reveals how to keep pace with...

Good solid advice and great strategies in preparing for and passing the Aruba Certified Mobility Expert (ACMX) exam, getting interviews and landing the Aruba Certified Mobility Expert (ACMX) job. If you have prepared for the Aruba Certified Mobility Expert (ACMX) exam - now is the moment to get this book and prepare for passing the exam and how to find and land a Aruba Certified Mobility Expert (ACMX) job, There is absolutely nothing that isn't thoroughly covered in the book. It is straigh...

In the fictional Harrington Convent one of its more challenging inhabitants, Baroness Sliema is found murdered, Chief Inspector Pearson of Scotland Yard is called to solve the crime. He discovers the Convent is governed by a particularly shrewd and omniscient Reverend Mother and we meet a varied and entertaining cast of characters observed with wit and charm. Shepherd describes the world of a Convent with its colourful, and in some cases unlikely, inhabitants with sympathy and humour makin...

Written several years after Murder In A Nunnery, but set only two years after the events of the first book More Murder In A Nunnery takes the reader back to the world of the fictional Harrington Convent. A body neatly wrapped in brown paper is found by the gardener, Mr Turtle, on his garden rubbish heap. The police are again summoned to the Convent and we meet again the now Deputy Commissioner Pearson, along with many of the characters so charmingly and empathetically described in the firs...