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Recommended For You

Responsible Procurement

Leading the Way to a Sustainable Tomorrow

by Stefan Aichbauer, Martina Buchhauser, Agnes Erben, Sven Steinert, Detlef Tietze, Emilia Wiking ...

Series series Management for Professionals
This open access book emphasizes that procuring goods at the expense of the environment and those who live there is no longer acceptable. Fortunately, there is now an unstoppable force, created by a collective of diverse stakeholders, driving the sustainability agenda. A company’s sustainability standards can only truly be as good as those along its entire supply chain. The purpose of this book is ... Read more

Free

This open access book emphasizes that procuring goods at the expense of the environment and those who live there is no longer acceptable. Fortunately, there is now an unstoppable force, created by a collective of diverse stakeholders, driving the sustainability agenda. A company’s sustainability standards can only truly be as good as those along its entire supply chain. The purpose of this book is
... Read more
Supply Chain for Startups

Building Your Business from Zero to Scale

by Jonathan Biddle ...

Creating, launching, and scaling a product is one of the hardest things a person can do. As many entrepreneurs know all too well, creating a great product is only half the battle. You can engineer a brilliant product, design it for manufacturing, and engage millions of interested customers, but if you don’t design your supply chain well, they will never receive it. A great supply chain is as ... Read more

15,16 €

Creating, launching, and scaling a product is one of the hardest things a person can do. As many entrepreneurs know all too well, creating a great product is only half the battle. You can engineer a brilliant product, design it for manufacturing, and engage millions of interested customers, but if you don’t design your supply chain well, they will never receive it. A great supply chain is as
... Read more
The Fashion Conspiracy

by Nicholas Coleridge ...

From the catwalks of Paris to the sweatshops of South Korea; from Seventh Avenue glitz to Tokyo new-wave… The sophisticated brokings of the fashion conspiracy have generated a powerful new force in the world economy; designer money.Nicholas Coleridge presents a fascinating portrait of the jet-setting matrons who are the gurus and tyrants of the fashion press; of fashion legends like Paloma Picasso ... Read more

6,49 €

From the catwalks of Paris to the sweatshops of South Korea; from Seventh Avenue glitz to Tokyo new-wave… The sophisticated brokings of the fashion conspiracy have generated a powerful new force in the world economy; designer money.Nicholas Coleridge presents a fascinating portrait of the jet-setting matrons who are the gurus and tyrants of the fashion press; of fashion legends like Paloma Picasso
... Read more
Maritime Transport

Shipping Logistics and Operations

by Ulla Tapaninen ...

Translated by Joel Andelin ...

Maritime transport is the transport of people or goods by water. It is the backbone of world trade and globalization. Twenty-four hours a day and all year round, ships carry cargoes to all corners of the globe.Maritime Transport focuses on the operational side of this important industry, covering many topics such as sea traffic currents, passenger transport, short sea shipping and dangerous ... Read more

65,82 €

Maritime transport is the transport of people or goods by water. It is the backbone of world trade and globalization. Twenty-four hours a day and all year round, ships carry cargoes to all corners of the globe.Maritime Transport focuses on the operational side of this important industry, covering many topics such as sea traffic currents, passenger transport, short sea shipping and dangerous
... Read more
Gestão de transportes e infraestrutura

by Marco Antonio da Silva, Rubens Vieira da Silva ...

Series series Série Universitária
A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida. Gestão de transporte e infraestrutura é um livro de referência para estudantes de administração e de tecnologia em ... Read more

5,99 €

A Série Universitária foi desenvolvida pelo Senac São Paulo com o intuito de preparar profissionais para o mercado de trabalho. Os títulos abrangem diversas áreas, abordando desde conhecimentos teóricos e práticos adequados às exigências profissionais até a formação ética e sólida. Gestão de transporte e infraestrutura é um livro de referência para estudantes de administração e de tecnologia em
... Read more
Retail and Marketing Channels (RLE Retailing and Distribution)

Edited by Luca Pellegrini, Srinivas Reddy ...

Series series Routledge Library Editions: Retailing and Distribution
Retailer’s buying power has significantly increased in recent years as a result of a process of market concentration. As vertical relationships in marketing channels have strengthened their influence over the shape of the industry, the producer-distributor relationship has become more central to an understanding of both marketing practice and the conduct and performance of consumer goods ... Read more

59,65 €

Retailer’s buying power has significantly increased in recent years as a result of a process of market concentration. As vertical relationships in marketing channels have strengthened their influence over the shape of the industry, the producer-distributor relationship has become more central to an understanding of both marketing practice and the conduct and performance of consumer goods
... Read more
Sales Coaching by Benedict

Sales Success with Clear Structures and with Heart

by Karl Herndl ...

The starting point for this book was the author’s experience that much of what happens in sales happens randomly and incidentally. While searching for a proven structure he discovered the Rule of St Benedict, and transferred the content of these rules to sales. At first glance the undertaking seems a little ambitious, but it does succeed in delivering convincing results and practical benefits for ... Read more

39,74 €

The starting point for this book was the author’s experience that much of what happens in sales happens randomly and incidentally. While searching for a proven structure he discovered the Rule of St Benedict, and transferred the content of these rules to sales. At first glance the undertaking seems a little ambitious, but it does succeed in delivering convincing results and practical benefits for
... Read more
Mit professioneller Einwandperformance besser verkaufen

So begegnen Sie Kundeneinwänden kompetent und gelassen

by Holger Schön ...

Holger Schön zeigt, wie Vertriebler professionell mit Kundeneinwänden in Verkaufsgesprächen umgehen können. Der Leser erfährt, wie er seine innere Einstellung gegenüber Kundeneinwänden optimiert und welche Techniken er nutzen kann, um mit mehr Wissens- und Handlungskompetenz auf Einwände des Kunden einzugehen. Somit verlieren Einwände wie „Das ist zu teuer!“, „Dafür haben wir keine Zeit!“ oder ... Read more

16,10 €

Holger Schön zeigt, wie Vertriebler professionell mit Kundeneinwänden in Verkaufsgesprächen umgehen können. Der Leser erfährt, wie er seine innere Einstellung gegenüber Kundeneinwänden optimiert und welche Techniken er nutzen kann, um mit mehr Wissens- und Handlungskompetenz auf Einwände des Kunden einzugehen. Somit verlieren Einwände wie „Das ist zu teuer!“, „Dafür haben wir keine Zeit!“ oder
... Read more
Customer Loyalty and Supply Chain Management

Business-to-Business Customer Loyalty Analysis

by Ivan Russo, Ilenia Confente ...

Series series Routledge Studies in Business Organizations and Networks
Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies outsource various activities, which enable them to improve efficiency, reduce costs, focus more on core competencies and improve their innovation capabilities. Supply Chain Management synchronizes the efforts of all parties—particularly ... Read more

57,22 €

Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies outsource various activities, which enable them to improve efficiency, reduce costs, focus more on core competencies and improve their innovation capabilities. Supply Chain Management synchronizes the efforts of all parties—particularly
... Read more
les nouvelles quiches et tartes fantaisies

specialité entrée

by xavier clerdan ...

Series Book 1 - patisserie salée
Bonjour,Je vous propose un nouvel ouvrage sur une nouvelle facon de presenter les quiches et de nouvelles tartes salées, vous trouverez une quinzaine de recettes ou sont decris les differentes decorations et montages de ces produits.Il y a trois garnitures de remplissage, le flan traditionnel et deux cremes que j'ai mis au point, qui sont parfumées de pulpes de legumes, d'aromates et d'epices.Dans ... Read more

1,49 €

Bonjour,Je vous propose un nouvel ouvrage sur une nouvelle facon de presenter les quiches et de nouvelles tartes salées, vous trouverez une quinzaine de recettes ou sont decris les differentes decorations et montages de ces produits.Il y a trois garnitures de remplissage, le flan traditionnel et deux cremes que j'ai mis au point, qui sont parfumées de pulpes de legumes, d'aromates et d'epices.Dans
... Read more
Desafios da Distribuição de Combustíveis

by Rafaella Loschi Grant Pavan ...

O livro apresenta um modelo de distribuição retalhista dos combustíveis voltado à cadeia de valor fracionada, que tem como base uma roteirização personalizada no atendimento a clientes dos mais variados segmentos. O trabalho evidencia os conceitos de gestão da cadeia de suprimentos, transporte, armazenamento, comercialização e abastecimento, agregando ao cliente uma prestação de serviço de ... Read more

4,49 € or Free with Kobo Plus

O livro apresenta um modelo de distribuição retalhista dos combustíveis voltado à cadeia de valor fracionada, que tem como base uma roteirização personalizada no atendimento a clientes dos mais variados segmentos. O trabalho evidencia os conceitos de gestão da cadeia de suprimentos, transporte, armazenamento, comercialização e abastecimento, agregando ao cliente uma prestação de serviço de
... Read more
Vertriebs- und Geschäftsmodelle in der Logistikbranche

Wachstum sichern mit innovativen Strategien

by Alexander Nowroth ...

Series series Business and Economics (German Language)
Dieses Buch zeigt, wie Logistikdienstleister zukunftsfähige Strategien für nachhaltiges Wachstum entwickeln und sich somit zukunftsgerecht aufstellen können. Die Logistikindustrie verändert sich rasant, und in dieser mit am härtesten umkämpften Branche tragen überwiegend stationär geprägte Vertriebsorganisationen dazu bei, das eigene Unternehmen auf Erfolgskurs zu halten. Die Existenz dieser ... Read more

38,36 €

Dieses Buch zeigt, wie Logistikdienstleister zukunftsfähige Strategien für nachhaltiges Wachstum entwickeln und sich somit zukunftsgerecht aufstellen können. Die Logistikindustrie verändert sich rasant, und in dieser mit am härtesten umkämpften Branche tragen überwiegend stationär geprägte Vertriebsorganisationen dazu bei, das eigene Unternehmen auf Erfolgskurs zu halten. Die Existenz dieser
... Read more
Strategic Sales Management

Insights and Guidance from Top Interim Managers

Edited by Peter Buchenau ...

Series series Business and Management (R0)
Sales is a CEO's job, or at least it should be. But many entrepreneurs and managers come from other disciplines such as legal, production or product marketing – or they may have inherited the business. In most companies, a sales director is responsible for the operational management of the sales department. However, sales also need to be considered strategically, in terms of the business, the ... Read more

57,23 €

Sales is a CEO's job, or at least it should be. But many entrepreneurs and managers come from other disciplines such as legal, production or product marketing – or they may have inherited the business. In most companies, a sales director is responsible for the operational management of the sales department. However, sales also need to be considered strategically, in terms of the business, the
... Read more
El lenguaje de las máquinas

¿Cómo interpretarlo para mejorar su eficiencia productiva?

by Javier Santos ...

Series series Empresa y Gestión
¿Qué pasaría si las máquinas hablaran? ¿Qué nos contarían? ¿Qué pensaríamos si nos dijeran que llevan haciéndolo desde el siglo pasado? El lenguaje de las máquinas no es como el de las personas, pero se puede aprender. Las máquinas se expresan a través de los datos que las personas a su cargo pueden obtener, pero es muy importante saber interpretarlos para entender bien el mensaje. Por ello, en ... Read more

11,49 €

¿Qué pasaría si las máquinas hablaran? ¿Qué nos contarían? ¿Qué pensaríamos si nos dijeran que llevan haciéndolo desde el siglo pasado? El lenguaje de las máquinas no es como el de las personas, pero se puede aprender. Las máquinas se expresan a través de los datos que las personas a su cargo pueden obtener, pero es muy importante saber interpretarlos para entender bien el mensaje. Por ello, en
... Read more
Optimización de la cadena logística. COML0209

by María José Sorlózano González ...

- Definir las fases y operaciones a realizar dentro de la cadena logística de acuerdo con los niveles de servicio y la calidad establecidos para realizar el seguimiento de las mercancías. - Calcular costes logísticos en función de las variables que intervienen en la ejecución del servicio de distribución, para elaborar un presupuesto del servicio logístico. - Analizar las incidencias más ... Read more

11,99 €

- Definir las fases y operaciones a realizar dentro de la cadena logística de acuerdo con los niveles de servicio y la calidad establecidos para realizar el seguimiento de las mercancías. - Calcular costes logísticos en función de las variables que intervienen en la ejecución del servicio de distribución, para elaborar un presupuesto del servicio logístico. - Analizar las incidencias más
... Read more
AI for Sales

Change your Sales Strategy

by Jerry J. Stevens ...

Jerry J. Stevens' book takes you on a ground-breaking trip through the intersection of sales and technology. Stevens demonstrates how AI is altering sales with real case studies and tried-and-true tactics. Learn how to use artificial intelligence (AI) into your sales process to improve outcomes and increase client connections. A must-read for sales professionals and those wishing to advance in ... Read more

15,99 €

Jerry J. Stevens' book takes you on a ground-breaking trip through the intersection of sales and technology. Stevens demonstrates how AI is altering sales with real case studies and tried-and-true tactics. Learn how to use artificial intelligence (AI) into your sales process to improve outcomes and increase client connections. A must-read for sales professionals and those wishing to advance in
... Read more
Aquisição de clientes & O que você precisa saber para atrair e manter clientes

by Mario Aveiga ...

ÍndicePrefácioCapítulo 1:O básicoEpisódio 2:Forneça valor e descubra onde está a lealdade do clienteCapítulo 3:O que as pessoas precisamCapítulo 4:Certifique-se de se conectar à redeCapítulo 5:Cuide bem de seus clientesFinal.SinopseA geração de leads é popularmente usada como uma ferramenta eficaz para gerar o interesse ou a pesquisa necessária sobre os produtos ... ... Read more

1,99 €

ÍndicePrefácioCapítulo 1:O básicoEpisódio 2:Forneça valor e descubra onde está a lealdade do clienteCapítulo 3:O que as pessoas precisamCapítulo 4:Certifique-se de se conectar à redeCapítulo 5:Cuide bem de seus clientesFinal.SinopseA geração de leads é popularmente usada como uma ferramenta eficaz para gerar o interesse ou a pesquisa necessária sobre os produtos ...
... Read more
Industria y Logística 4.0

by Luis Anibal Mora García ...

Esta obra que desentraña el futuro de la gestión industria y logística en la era digital ofreciendo una visión integral de cómo este sector se está transformando con la llegada de las nuevas tecnologías. A través de un enfoque claro y didáctico, el autor guía al lector a través de los conceptos clave, estrategias y herramientas necesarias para navegar con éxito en este nuevo paradigma logístico ... Read more

9,99 € or Free with Kobo Plus

Esta obra que desentraña el futuro de la gestión industria y logística en la era digital ofreciendo una visión integral de cómo este sector se está transformando con la llegada de las nuevas tecnologías. A través de un enfoque claro y didáctico, el autor guía al lector a través de los conceptos clave, estrategias y herramientas necesarias para navegar con éxito en este nuevo paradigma logístico
... Read more
Schlüsselfaktoren im E-Commerce

Innovationen, Skaleneffekte, Datenorientierung und Kundenzentrierung

by Dominik Große Holtforth, Richard C. Geibel, Robin Kracht ...

Series series Business and Economics (German Language)
Das essential zeigt, wie digitale Innovationen, Customer Centricity, Skaleneffekte und Data Driven Marketing zu nachhaltigen Kundenbeziehungen und Wettbewerbsvorteilen im E-Commerce führen. Dazu werden die vier Schlüsselfaktoren im E-Commerce umfassend dargestellt. Leser und Leserinnen erhalten grundlegende Impulse für die Neuausrichtung von Geschäftsmodellen, zur Gestaltung von Wachstumsprozessen ... Read more

4,95 €

Das essential zeigt, wie digitale Innovationen, Customer Centricity, Skaleneffekte und Data Driven Marketing zu nachhaltigen Kundenbeziehungen und Wettbewerbsvorteilen im E-Commerce führen. Dazu werden die vier Schlüsselfaktoren im E-Commerce umfassend dargestellt. Leser und Leserinnen erhalten grundlegende Impulse für die Neuausrichtung von Geschäftsmodellen, zur Gestaltung von Wachstumsprozessen
... Read more
Mit Empathie verkaufen

Emotionale Intelligenz als Sales-Code – so finden Sie den besten Zugang zum Kunden

by Joern Kettler ...

Series series Business and Economics (German Language)
In diesem Buch erfahren Sie, wie Sie die Emotionen in der Körpersprache Ihrer Kunden zuverlässig lesen und interpretieren können, um besser und leichter zu verkaufen. Die Kunst des empathischen Verkaufens wird Ihnen den Weg ebnen, um das Vertrauen Ihrer Kunden zu gewinnen und sie schneller zum Abschluss zu führen.Anschaulich und speziell auf die Belange im Verkauf zugeschnitten vermittelt Ihnen ... Read more

38,36 €

In diesem Buch erfahren Sie, wie Sie die Emotionen in der Körpersprache Ihrer Kunden zuverlässig lesen und interpretieren können, um besser und leichter zu verkaufen. Die Kunst des empathischen Verkaufens wird Ihnen den Weg ebnen, um das Vertrauen Ihrer Kunden zu gewinnen und sie schneller zum Abschluss zu führen.Anschaulich und speziell auf die Belange im Verkauf zugeschnitten vermittelt Ihnen
... Read more
Balanced Scorecards im Vertrieb

by Jörg B. Kühnapfel ...

Series series Business and Economics (German Language)
Balanced Scorecards sind zweifellos außergewöhnlich mächtige Instrumente, um Unternehmen und Funktionsbereiche wie den Vertrieb zu managen. Eine ausgeklügelte „Mechanik“ erlaubt es Führungskräften, die strategisch relevanten Aufgaben und Ziele zu identifizieren und ständig im Auge zu behalten. Allerdings ist die Balanced Scorecard nicht trivial: Ein grundlegendes Verständnis der ... Read more

4,94 €

Balanced Scorecards sind zweifellos außergewöhnlich mächtige Instrumente, um Unternehmen und Funktionsbereiche wie den Vertrieb zu managen. Eine ausgeklügelte „Mechanik“ erlaubt es Führungskräften, die strategisch relevanten Aufgaben und Ziele zu identifizieren und ständig im Auge zu behalten. Allerdings ist die Balanced Scorecard nicht trivial: Ein grundlegendes Verständnis der
... Read more
Marktorientierte Unternehmensplanung

Eine Einführung

by Dirk Lippold ...

Series series Business and Economics (German Language)
Dirk Lippold erläutert in der 2., überarbeiteten Auflage des essentials die grundlegenden Parameter, die bei einer marktorientierten Unternehmensplanung eine Rolle spielen. Der Autor beleuchtet die verschiedenen unternehmensinternen und nun aktualisierten -externen Einflussfaktoren und stellt sie im Rahmen von marktorientierten Analyse-Methoden in einen Wirkungszusammenhang. Darüber hinaus werden ... Read more

4,94 €

Dirk Lippold erläutert in der 2., überarbeiteten Auflage des essentials die grundlegenden Parameter, die bei einer marktorientierten Unternehmensplanung eine Rolle spielen. Der Autor beleuchtet die verschiedenen unternehmensinternen und nun aktualisierten -externen Einflussfaktoren und stellt sie im Rahmen von marktorientierten Analyse-Methoden in einen Wirkungszusammenhang. Darüber hinaus werden
... Read more
Industrielle Dienstleistungen in sieben Handlungsfeldern

by Mischa Seiter ...

Series series Business and Economics (German Language)
Mischa Seiter stellt im Rahmen von sieben Handlungsfeldern konkrete Probleme und Lösungen vor, so dass produzierende Unternehmen ihr Dienstleistungsgeschäft systematisch gestalten können – beginnend mit der Wahl der Dienstleistungsstrategie, über die Gestaltung der Prozesse und Kapazitäten, bis hin zum Design von Anreizsystemen für sämtliche Mitarbeiter ihres Dienstleistungsgeschäfts. So gesteuert ... Read more

4,94 €

Mischa Seiter stellt im Rahmen von sieben Handlungsfeldern konkrete Probleme und Lösungen vor, so dass produzierende Unternehmen ihr Dienstleistungsgeschäft systematisch gestalten können – beginnend mit der Wahl der Dienstleistungsstrategie, über die Gestaltung der Prozesse und Kapazitäten, bis hin zum Design von Anreizsystemen für sämtliche Mitarbeiter ihres Dienstleistungsgeschäfts. So gesteuert
... Read more
Service Operations Management, Second Edition

The Total Experience

by David W. Parker ...

Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management.With services accounting for 70 percent of employment and growth in our economy, this textbook explains ... Read more

55,32 €

Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management.With services accounting for 70 percent of employment and growth in our economy, this textbook explains
... Read more

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Recommended For You

Distribution eBooks

Responsible Procurement

Supply Chain for Startups

The Fashion Conspiracy

Maritime Transport

Gestão de transportes e infraestrutura

Retail and Marketing Channels (RLE Retailing and Distribution)

Sales Coaching by Benedict

Mit professioneller Einwandperformance besser verkaufen

Customer Loyalty and Supply Chain Management

les nouvelles quiches et tartes fantaisies

Desafios da Distribuição de Combustíveis

Vertriebs- und Geschäftsmodelle in der Logistikbranche

Strategic Sales Management

El lenguaje de las máquinas

Optimización de la cadena logística. COML0209

AI for Sales

Aquisição de clientes & O que você precisa saber para atrair e manter clientes

Industria y Logística 4.0

Schlüsselfaktoren im E-Commerce

Mit Empathie verkaufen

Balanced Scorecards im Vertrieb

Marktorientierte Unternehmensplanung

Industrielle Dienstleistungen in sieben Handlungsfeldern

Service Operations Management, Second Edition