Gapology is the term we coined to describe what Winning Leaders do differently to identify and close Performance Gaps within their teams. It all started with a curiosity. Mark Thienes was curious about what makes Winning Leaders win, what was missing from those underperforming, and whether success was a formal process that could be taught, replicated, and scaled.* For over a decade, he studied the behaviors, habits, and strategies of leaders who consistently produce...