The term "patient safety" rose to popularity in the late nineties, as the medical community -- in particular, physicians working in nonmedical and administrative capacities -- sought to raise awareness of the tens of thousands of deaths in the US attributed to medical errors each year. But what was causing these medical errors? And what made these accidents to rise to epidemic levels, seemingly overnight? Still Not Safe is the story of the rise of the patient-safety movement -- an...

Still Not Safe is the story of the rise of the patient-safety movement—and how an "epidemic" of medical errors was derived from a reality that didn't support such a characterization. Physician Robert Wears and organizational theorist Kathleen Sutcliffe trace the origins of patient safety to the emergence of market trends that challenged the place of doctors in the larger medical ecosystem: the rise in medical litigation and physicians' aversion to risk; institutional changes in th...

Health systems everywhere are expected to meet increasing public and political demands for accessible, high-quality care. Policy-makers, managers, and clinicians use their best efforts to improve efficiency, safety, quality, and economic viability. One solution has been to mimic approaches that have been shown to work in other domains, such as quality management, lean production, and high reliability. In the enthusiasm for such solutions, scant attention has been paid to the fact that heal...

A streetwise girl trains to take on a gang of drug dealers and avenge her best friend’s death in this thriller for fans of Scott Westerfeld and Robin Wasserman.Heam: It’s the hottest drug around. Users are able to see Heaven—a place so beautiful, so indescribably serene, many people never want to come back. And some don’t, like Faye’s best friend, Christian. But when Faye was forced to take Heam, she didn’t see Heaven; she saw Hell. And now she spends her nights tr...

David Sibley, Don and Lillian Stokes, and many more share their inside tips—and witty observations—on the birding life.The biggest names in birding dispense advice to birders of every level—on topics ranging from feeding birds and cleaning binoculars to pishing and pelagic birding—in these lighthearted essays accompanied by illustrations. Whether satirizing bird snobs or relating the traditions and taboos of the birding culture, this collection of wisdom is as choc...

Death Wears Pink Shoes, first published as a Crime Club book in 1952, is a New York City murder mystery. From the book's synopsis: "The tenants of 17 Crane Street were a highly combustible lot, and when they came together fireworks usually resulted. A lively display was set off one particular night when Mrs. Gladys O'Leary gave a party. They played a game of writing down the names of animals which their fellow residents resembled, and one of the entries was odd. It read 's...

A collection of Mary Higgins Clark's acclaimed short stories, with her most famous unfinished story finally completed.From the first-ever published story (1956's 'Stowaway'), to classic 'Alvirah and Willy', 'My Gal Sunday' and many more, Death Wears a Beauty Mask and Other Storiesgives readers the chance to revisit the short story highlights from the prolific 'Queen of Suspense'. As a grand finale to this collection of previously published hits comes a brand-new novella showcasing ...

Brought to you by Penguin.What if Andy Sachs found a job in a test kitchen ...When twenty-something Isabella Pasternack is fired from her job at a digital food magazine, she accepts a thankless job for the paycheck: ghostwrite the very past-due cookbook for a once-beloved thirty-something actress, Molly Babcock.Molly, trying to repair her reputation after a serious downward spiral, meets Isabella’s earnest attempts to conne...

`Wearing has written a superb and highly provocative book that does an excellent job of introducing students to theories of corporate governance and exposing complex fact situations in a clear and well-written manner′ - The International Journal of AccountingWith in-depth analysis of nine different cases, several of which have influenced the codes and regulations of corporate behaviour in the UK and America, this book explores the relationship between gove...

The Tengen brothers planned to make themselves all the law there was in Coffin Creek and the surrounding Cochise County. Then the whole south east corner of Arizona would be theirs to plunder at will. Behind the tin stars they wore, the brothers were killers, pure and simple... But they'd reckoned without Calvin Taylor, former Indian scout turned Wells Fargo agent. Taylor would bring real law and order to the town, even if he had to do it at the point of a gun. The result was an explosion ...

Avid North American birders share wit, wisdom, advice, and what fuels their passion for birds.Birding gets you outside, helps you de-stress, exercises your body and mind, puts your day-to-day problems in perspective, and can be lots of fun. Birders know this, and in this collection of thirty-seven brief essays, birders from diverse backgrounds share their sense of wonder, joy, and purpose about their passion (and sometimes obsession).From the Pacific Ocean ...

This children's picture book consists of six separate short stories with characters Yako the monkey, a stuffed monkey who comes to lfe, and his new-found friend Emma, along with neighborhood children. Each story teaches life's fundamentals at a level that children can understand in an entertaining fashion. This book includes learning to share; learning how to deal with bullies; learning about the hurt of gossip; learning how to deal with the loss of a family member; learning unconditional ...