This engaging and accessible textbook takes an international approach, gives students an opportunity to gain a comprehensive understanding of the principles of hospitality management whilst being exposed to real-life examples that influence today’s hospitality marketplace.This insightful and richly illustrated book is logically structured, comprising 14 carefully crafted chapters which follow the curriculum. Key features include:Engaging content on the latest trends i...

International Cases on Tourism Destination Management and COVID-19 provides students, lecturers and practitioners with an essential real-life resource on how different tourism destinations around the world have been impacted by, and responded to, the COVID-19 pandemic.These 34 in-depth case studies from the Americas, the APAC region, Europe, and the Middle East allow a global perspective, and acts as a toolkit than can be used to design a better future for tourism destinat...

Discover the secrets to success in sport-related tourism and adventure travel!This essential handbook of sport-related travel provides an in-depth look at an international industry growing by leaps and bounds. Sport and Adventure Tourism serves as a unique reference resource for sports and tourism professionals, educators and students, presenting an invaluable overview of a niche market that’s rapidly outgrowing its niche. Covering every aspect of sport tourism from historical, economic, a...

MARKETING PARA TURISMO, HOSPITALIDADE E EVENTOS: UMA ABORDAGEM GLOBAL E DIGITAL É UMA OBRA ABRANGENTE QUE RETRATA OS DESENVOLVIMENTOS DA INDÚSTRIA GLOBAL E DIGITAL, ALÉM DOS PRINCÍPIOS BÁSICOS DO MARKETING. NELA, SÃO APRESENTADAS LIÇÕES DE ESPECIALISTAS QUE COMPARTILHAM SEUS INSIGHTS COM O LEITOR E É EXPLICADO COMO A INTERNET E AS REDES SOCIAIS TRANSFORMARAM A PRÁTICA PROFISSIONAL E A EXPERIÊNCIA DO CLIENTE. O conteúdo é enriquecido com estudos de casos que são diversos tanto no tema quant...

This cutting-edge and engaging student textbook, now in a second edition, provides essential coverage of marketing principles for Tourism, Hospitality and Events, with a strong focus on the increasing global and digital aspects of these industries.The text has been updated to include all the latest industry developments, practice and research, including the lasting impacts of Covid-19 on consumer behaviour and, in turn, the tourism, hospitality and events industries, as well as the...

Customer service is of critical importance for the for the tourism and hospitality sector now more than ever before as customers are looking to increase value for money and are less forgiving of mediocre service. However, despite its importance, quality customer service is the exception rather than the norm in many parts of the world. ‘Customer Service for hospitality and tourism: the lost art’ is a unique text and vital to both students and practitioners as it explains not only the theory...

This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning. Each case is fully referenced in academic style and is accompanied by a wealth of supplementary material including discussion questions, further reading, links to websites, etc. Readers can follow these hyperlinks to obtain further information about the specific...

Choice 2025 Outstanding Academic TitleToxic nostalgia is not a new phenomenon, and instances of an undying past refusing to perish and plaguing the present, can be found throughout history. However, examined in Toxic Nostalgia on Screen, in the early years of the new millennium, it has acquired further meaning and not just applies to a dangerous longing for the past, but a way of being in the present world. Here in our modern time, undead memory is not jus...

Erlund Hudson's etchings, sketches and watercolours are nearly always concerned with women at work or at rest, in wartime, domestic or ballet scenes. After a mere 20 years as a professional artist Hudson abandoned painting and became involved in the world of ballet, working as artistic director at the Brooking School of Ballet with Nesta Brooking, her companion of almost 50 years. Although Hudson's output as an artist was relatively small, its significance is shown in that her work can now...

Wir brauchen keinen großen Glauben, sondern Glauben an einen großen Gott. Das bekannte Zitat stammt von Hudson Taylor, dem ersten Missionar, der in das Innere China vorstieß, um den Chinesen Gottes Wort zu bringen. Durch seine Bereitschaft, auf vieles zu verzichten und Gott grenzenlos zu vertrauen, konnte er in seiner 51-jährigen Tätigkeit eine erfolgreiche Arbeit im "verbotenen Land" aufbauen und gründete die China-Inland-Mission. Eine Ermutigung und Herausforderung, ganz aus Gottes Hand ...

In "A Supplication for the Beggars," Simon Fish delivers a poignant examination of socio-economic disparity in Early Modern England through a compelling mixture of prose and verse. The work is infused with a satirical tone that calls attention to the plight of the impoverished while challenging the moral and ethical sensibilities of the time. In essence, Fish's text serves as both a literary and social critique, embedding its commentary within the framework of religious and philosophical t...

The trust is a highly popular mode of property-holding and one of the most important innovations in the law of equity. It presents the jurist with numerous conceptual, doctrinal, and ethical challenges. In addition to being used towards the pursuit of good, trusts have also been used for ill, and the interaction of trust law with other laws agitates received principles of justice, efficiency, and coherence in the law. Trust law remains, nevertheless, under-theorized. While its technical an...