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Customer Portfolio Management

Creating Value with a Large Leaky Bucket of Customers (Management on the Cutting Edge)

de Fred Selnes, Michael D. Johnson ...

Narrado por Jason L. Bishop ...

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3 hora 59 minutos

How to create value with all the customers in a portfolio, from the stronger relationships that increase profit margins to the weaker relationships that increase scale.Which would you rather have: a smaller, watertight bucket of loyal customers or a larger leaky bucket of both loyal and not-so-loyal customers? In Customer Portfolio Management, Fred Selnes and Michael Johnson argue that for most ... Leer más

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How to create value with all the customers in a portfolio, from the stronger relationships that increase profit margins to the weaker relationships that increase scale.Which would you rather have: a smaller, watertight bucket of loyal customers or a larger leaky bucket of both loyal and not-so-loyal customers? In Customer Portfolio Management, Fred Selnes and Michael Johnson argue that for most
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Convey the essence of leadership with every communication.Everyone seems to have an opinion about leadership. We know good leaders Eat Last, Lean In, Break the Rules, Dare to Lead, and are Radically Candid as well as extremely aware of their Tribes, Drive, and Principles. But books about these topics overlook the value of leadership impression-the instant projection you exude as a leader. How do ... Leer más

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The Day One Executive

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Complete Communication & People Skills Training, The

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Bridging the Culture Gap

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de Penny Carté, Chris Fox ...

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As globalization continues to gather momentum, the contact between business people from other countries is becoming more and more frequent. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict. To succeed internationally, it is essential to be able to break the barriers of culture, language and set patterns of thinking.The second edition of ... Leer más

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As globalization continues to gather momentum, the contact between business people from other countries is becoming more and more frequent. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict. To succeed internationally, it is essential to be able to break the barriers of culture, language and set patterns of thinking.The second edition of
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This approach to remote facilitation makes virtual meetings powerful means of collaboration using proven techniques to accommodate a diversity of cultures, locations, and personalities.Many people struggle with remote meetings: a cocktail of factors, such as technical barriers and invisible group norms, increase the uncertainty and risk of the already vulnerable task of collaborating and sharing ... Leer más

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This approach to remote facilitation makes virtual meetings powerful means of collaboration using proven techniques to accommodate a diversity of cultures, locations, and personalities.Many people struggle with remote meetings: a cocktail of factors, such as technical barriers and invisible group norms, increase the uncertainty and risk of the already vulnerable task of collaborating and sharing
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Series Audiolibro 1 - Genussvoll netzwerken – beruflich und privat
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Emotional Intelligence

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If you want to know yourself more deeply, and how to use emotional intelligence to live a happy life and fulfilled, then keep readingDo you ever wonder how you can develop emotional intelligence? How do you recognize your emotions? It’s Important to know, that behavior is a clue to emotional intelligence. Behavior is the key to further development. Emotionally intelligent people are able to ... Leer más

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If you want to know yourself more deeply, and how to use emotional intelligence to live a happy life and fulfilled, then keep readingDo you ever wonder how you can develop emotional intelligence? How do you recognize your emotions? It’s Important to know, that behavior is a clue to emotional intelligence. Behavior is the key to further development. Emotionally intelligent people are able to
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Meetings That Get Results

The Brian Tracy Success Library

de Brian Tracy ...

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2 hora 3 minutos

Meetings don't have to be a waste of time. When managed right, they are a powerful tool for solving problems, making decisions, exchanging ideas--and getting results fast. Based on years of experience consulting for companies around the world, Brian Tracy has learned firsthand what works in meetings--and what doesn't. Now, he reveals simple, proven ideas you can use to make meetings shorter, more ... Leer más

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The Feedback Fix

Dump the Past, Embrace the Future, and Lead the Way to Change

de Joe Hirsch ...

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The secret to giving better feedback isn't what we say—it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward"—a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.From managers and coaches trying to energize their teams, to teachers hoping to motivate their students, ... Leer más

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The secret to giving better feedback isn't what we say—it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward"—a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.From managers and coaches trying to energize their teams, to teachers hoping to motivate their students,
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How to Become a Better Speaker By Changing How You Speak

Change Techniques that Will Transform a Speech into a Memorable Event

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Narrado por Dr. Jim Anderson ...

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The Greek philosopher Heraclitus is the one who is credited with saying "The Only Thing That Is Constant Is Change". In the world of giving speeches this is especially true.One does not just suddenly become a great speaker. Rather, what happens is that we start to give speeches and gradually over time we get better at doing it. However, we'll never get any better at speaking in public if we don’t ... Leer más

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The Greek philosopher Heraclitus is the one who is credited with saying "The Only Thing That Is Constant Is Change". In the world of giving speeches this is especially true.One does not just suddenly become a great speaker. Rather, what happens is that we start to give speeches and gradually over time we get better at doing it. However, we'll never get any better at speaking in public if we don’t
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de David Lewis, G. Riley Mills ...

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Sixty to eighty percent of our first impression of another person speaking is solidified within the first 4 minutes of their communication. In fact, studies have shown that up to 93% of our perception of that speaker is based solely on the delivery of their message, with the words being secondary. The Pin Drop Principle is a step-by-step master class for managers at all level wishing to become a ... Leer más

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kraftvoll© WAHLKAMPF

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de Lorenz Brockmann, Lorenz Brockmann ...

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Series series Tübinger HörAkademie
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$479 MXN o gratis con Kobo Plus

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CHARISMA: Stop Anxiety with Charismatic Communication and Improve Your Small talk Skills

de robert c. white ...

Narrado por dms ...

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Mаnу реорlе in the wоrld of politics, ѕрirituаlitу, соrроrаtе lеаdеrѕhiр, аnd еntеrtаinmеnt are соnѕidеrеd аѕ hаving a lot of charisma: from John F. Kennedy tо Mаhаtmа Gаndhi, from Jасk Wеlѕh tо Oрrаh Winfrеу.Their сhаriѕmа iѕ рrоbаblу оnе оf thе kеу trаitѕ thаt enabled them tо асhiеvе thеir high status аnd tо uѕе it with high impact. Suсh еxаmрlеѕ оf сhаriѕmаtiс people аrе solid proof оf thе ... Leer más

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Narrado por Digital Voice Matt G ...

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This audiobook is narrated by a digital voice.In today’s fast-paced world, true connection can feel elusive, yet it’s the key to unlocking deeper, more fulfilling relationships—whether romantic, social, or professional. The Power of Genuine Connections offers a practical, insightful guide to navigating the art of meaningful interactions with confidence, empathy, and authenticity.Drawing from ... Leer más

$51 MXN o gratis con Kobo Plus

This audiobook is narrated by a digital voice.In today’s fast-paced world, true connection can feel elusive, yet it’s the key to unlocking deeper, more fulfilling relationships—whether romantic, social, or professional. The Power of Genuine Connections offers a practical, insightful guide to navigating the art of meaningful interactions with confidence, empathy, and authenticity.Drawing from
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Inclusive Conversations

Fostering Equity, Empathy, and Belonging across Differences

de Mary-Frances Winters ...

Narrado por Robin Miles ...

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5 hora 11 minutos

"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice."-Dr. Sheila Robinson, publisher and CEO, Diversity Woman MediaEffective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, ... Leer más

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"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice."-Dr. Sheila Robinson, publisher and CEO, Diversity Woman MediaEffective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation,
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Rock Your Role as a Salesforce Admin

Create Value, Calm the Chaos, and Supercharge Your Salesforce Career

de Jodi Hrbek ...

Narrado por Jodi Hrbek ...

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Ready to transform into a Salesforce superhero?Looking to improve your game managing the top CRM software?Wondering how to elevate your role from order-taker to trusted advisor?If you answered 'Yes' to any of these questions, then 'Rock Your Role as a Salesforce Admin' is the guide for you. This book has garnered rave reviews for its insightful and practical approach:“This book has single-handedly ... Leer más

$223 MXN o gratis con Kobo Plus

Ready to transform into a Salesforce superhero?Looking to improve your game managing the top CRM software?Wondering how to elevate your role from order-taker to trusted advisor?If you answered 'Yes' to any of these questions, then 'Rock Your Role as a Salesforce Admin' is the guide for you. This book has garnered rave reviews for its insightful and practical approach:“This book has single-handedly
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