In nearly all sectorsespecially those that are service relatedanew business agenda is emerging that is changing the landscape of customer experience and making traditional approaches no longer relevant. Customers are increasingly making choices based on emotion rather than rationale, and their thoughts and feelings can be shared to millions, instantly, in our super-connected world. Furthermore, brands are no longer owned by organizations, but co-owned with customers, employees, service par...

Enemies become lovers, rivalry turns to romance, and convenient marriages create true love in these 12 addictive tales.Featuring Olivie Blake, Kelley Armstrong, Katherine Arden, Hannah Nicole Maehrer, Tasha Suri, Melissa Marr and more.A gorgeous collection of 12 original fantasy romance stories from bestselling and beloved authors. Expect chemistry, heat and dreams come true...

Rise above the competition and excel in your next interview with this one-stop guide to Python, SQL, version control, statistics, machine learning, and much moreKey FeaturesAcquire highly sought-after skills of the trade, including Python, SQL, statistics, and machine learningGain the confidence to explain complex statistical, machine learning, and deep learning theoryExtend your expertise beyond model development with version control, shell sc...

Brought to you by Ladybird.A colourful collection of original stories celebrating Pride.Pride is all about embracing you for being you! These five stories will show children how to bring the teaching of “love is love” into their everyday lives, at home and in the playground.This collection acts as an introduction to the ideas behind the festival of Pride, helping young children understand the importance of this LGBTQIA+ event.Join Ladybird f...

**Brought to you by Penguin.We still have time to change the world. From Greta Thunberg, the world's leading climate activist, comes the essential handbook for making it happen.**You might think it's an impossible task: secure a safe future for life on Earth, at a scale and speed never seen, against all the odds. There is hope - but only if we listen to the science before it's too late.In The Climate Book, Greta Thunberg has gathered the wisdom of over one ...

We still have time to change the world. From Greta Thunberg, the world's leading climate activist, comes the essential handbook for making it happen.You might think it's an impossible task: secure a safe future for life on Earth, at a scale and speed never seen, against all the odds. There is hope - but only if we listen to the science before it's too late.In The Climate Book, Greta Thunberg has gathered the wisdom of over one hundred experts - geo...

What if the Earth's core was made of polystyrene?Or every tree vanished overnight? Or clouds were made from candy floss? Find out the answers to these questions and many more with science author Emma Young!Prepare to learn all about the Earth from rocks to rivers and clouds to climate. However, this isn't another dry textbook. You'll be drawn into each topic with one of 33 amusing questions that are guaranteed to make you think about our planet in a whole n...

What would happen if you never slept? Or if your blood turned blue? Or your bones turned to jelly? Find out the answers to these questions and many more with science author Emma Young!Prepare to learn all about the human body from blood vessels to the brain and nerves to nutrients. However, this isn't another dry textbook. You'll be drawn into each topic with one of 33 amusing questions that are guaranteed to make you think about anatomy in a whole new way. Author ...

"The Essence Of Evil" is fiction, and was influenced by the pristine wilderness and some events and people that lived in the general area that the story is written about. The young girl in the story could be anyone's young daughter; she has courage and a maturity beyond her years. We all know someone that could be her. The serial killer that stalked the author and his three little girls was eventually caught and put behind bars; but that is a story for another time.

This story starts in the summer of 1958. The protagonists, Kate and Ned, eleven and twelve years old, meet and become friends in the tiny community of China Creek, located at the confluence of Ahbau Creek and the Cottonwood River. Through no fault of their own they become targets of a nefarious group wanting to rob the local store and post-office. The Royal Canadian Mounted Police manage to arrest "the gang"after this grouphasa violent altercation with the kids, and they are sent off to pr...