The ITIL 4 Create, Deliver and Support (CDS) reference and revision guide is one of five ITIL 4 revision aids published by TSO, following on from the ITIL 4 Foundation revision guide. It summarizes the ‘core’ IT service management activities and focuses on the co-creation of value with the customer through leadership, team structure learning and incremental improvement. Key topics include planning and building service value streams, understanding key management requirements, plus how to cr...

Fiction and the Sixth Mass Extinction is one of the first works to focus specifically on fiction’s engagements with human driven extinction. Drawing together a diverse group of scholars and approaches, this volume pairs established voices in the field with emerging scholars and traditionally recognized climate fiction ('cli-fi') with texts and media typically not associated with Anthropocene fictions. The result is a volume that both engages with and furthers existing work on Anth...

A mechanic unintentionally wins a contest to co-star alongside her favorite adult film actor, in this spicy debut romance.After a lifetime of sexual frustration, an exceptionally bad day at the garage, and a full box of grocery store wine, Amelia Roarke finds herself entering the last contest she ever expects to win. One that promises the opportunity to feature with the adult film star that’s captivated her since the very first video she saw him in.As his s...