This is Bill Eddy's book filled with lots of practical methods for handling High Conflict People (HCPs) in any setting, including neighbor disputes, workplace conflicts, family battles, with strangers, etc. HCPs target those close to them and people in positions of authority, so in this book Bill focuses on what to do when YOU are the Target of Blame—and how to avoid (or prevent) being one for long. It is organized around 12 key Tips (5 Do’s and 7 Don’ts), that simplify large concepts into...

In divorce and co-parenting, not only do parents need to deal with their own emotions, they may be faced with a daily barrage of hostile calls, texts, social media blasts, and/or emails. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming conversation has been used by thousands of people. This book can help you reduce conflict and regain your sanity by teaching what to write, a...

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect… Has anyone ever told you: “It’s all YOUR fault!” “You should be ashamed of yourself!” “You’re a disgrace to your _________________!” [family][community][country][team][profession][party][you fill in the blank] “What’s the matter with you? Are you crazy? Stupid? Immoral? Unethical? Evil?” And then were you told everything that’s “wrong” with you and how you should behave? It’s Not...

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect. Managing your responses to high-conflict emails, texts, letters, and social media meltdowns is imperative. A BIFF response can be applied in any communication anywhere - on the Internet, in a letter or in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life. BI...

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the f...

No, it’s not just your imagination—more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosing targets and then placing blame on them, treating them with disdain, or otherwise acting in aggressive, inappropriate ways. Some go so far as to spread damaging rumors, harass, or directly sabotage their targets, among other extreme behaviors. These are not people who are just having an occas...

New Ways for Families™ is an exciting new method for handling the growing problem of high-conflict families in our courts and out of court, including in Collaborative Divorce and Parenting Coordination cases. It is designed to save courts time, to save parents money, and to protect children as their families re-organize in new ways after a separation or divorce, for married or never-married parents. This interdisciplinary approach requires the cooperation and coordination of all profession...

Hostile emails, letters and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or in-person. This new book focuses exclusively on workplace conflicts―internal and external, with instructions in how to use the four-step method with numerous e...

The Future of Family Court is designed for judicial officers with an emphasis on applying lessons learned from the field of mental health to the family court system, especially when working with parents with personality disorders or traits. Written from Bill Eddy’s perspective as a family lawyer and mental health professional, and as a trainer of judges in managing high-conflict people in court, he provides tips on what individual judges can do, rather than recommending sweeping changes in...

Don't Alienate the Kids! is a fresh examination of the child alienation problem from the perspective of a lawyer/therapist/mediator, who also trains judges on managing high-conflict disputes. Author Bill Eddy, LCSW, Esq., doesn't just analyze the debate (Parental Alienation Syndrome vs. Child Abuse Presumption); he also proposes his own theory of "1000 Little Bricks," based on recent breakthroughs in brain research about how children learn. In his theory, there are no bad parents, just bad...

High conflict mediation requires a paradigm shift from traditional mediation—high conflict experts Bill Eddy and Michael Lomax show you how.Over the past twelve years the authors have been developing and practicing tips for managing high conflict clients in mediation, which is now a fully developed new method called New Ways for Mediation®. Mediating High Conflict Disputes gives all of the little tips which any mediator can use, as well as the step-by-step...

Our New World of Adult Bullies connects the dots to show how bullies at all levels of society follow the same predictable patterns of behavior.Bullies exist everywhere: families, workplaces, neighborhoods and communities, politics and government, and organizations of all types and sizes. And in a media landscape where conflict, crisis, chaos, and fear reign supreme, every day we see the worst behavior of celebrities, politicians, and other public figures who serve as role models.