Instantly recognizable as the company behind such familiar products as Ivory soap, Tide detergent and Crest toothpaste, Procter & Gamble is admired as one of the world's best managed companies. Marketing training at P&G rivals that of an MBA degree, and Harvard Business School teaches P&G's brand-management system. Now, a former P&G marketing executive identifies ninety-nine practices and principles that fuel this $35 billion powerhouse -- strategies for success in business and in life.

This book examines the transformative reign of Charles III of Spain, who ruled from 1759 to 1788, within the broader context of Enlightened absolutism. As one of the most progressive Bourbon monarchs, Charles III sought to modernize Spain's political, economic, and cultural systems by embracing Enlightenment principles, including rational governance, scientific inquiry, and social reform. His reign is characterized by efforts to centralize power, reduce the influence of the Catholic Church...

Cora Tyler works at the Hotel Metronome in San Francisco, and shes always seeking to learn new things.A chance meeting on a train with an employee at a hotel in New York City, Ari, gives her the chance to share her business insights. Their lively discussion gets them both thinking about delivering excellent customer service.While Cora makes it point to focus on details such as remembering the names of guests, Ari admits that he usually cant even pronounce their names. Unlik...

An Essential Guide to Hearing and Balance Disorders consolidates the most significant clinical aspects of hearing and balance disorders, ranging from cause and diagnosis to treatment and cure. Experts in various subspecialties of this extensive topic introduce readers to the most sophisticated and state of the art methods of diagnosis and treatment. Each chapter expands on a specific topic area along the continuum of how medical personnel diagnose hearing and balance disorders, to...

Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes. As the coffee shop owner looks for ways to retain his customer base, a consultant helps him focus on what really matters. Authors Yerkes and Decker, renowned for their consulting and business savvy, have done their homework and turned Beans into "a business fable taken from real life."