"The strength of the book is its thoroughness and how it actually takes the reader inside the experience, step-by-step, of conducting a Needs Assessment…"—Jody Bortone, Sacred Heart UniversityThis book focuses on how results have to be utilized in an organization for an assessment to be considered a success. The authors describe the three phases of needs assessment in depth along with subtleties in implementing them.Although this book can be used i...