Business of Insurance Brokers is useful in ‘campus to corporate journey’ for beginners, and at the same time, relevant for senior leaders in the broking domain to acclimatise themselves in the upcoming digital intervention.The book covers:Work-flow protocol besides servicing of claims and handling complaints, including presentation skills essential for building one’s career in Insurance Broking.Knowledge of interpersonal communication skills comprising handli...

Investigation of Insurance Claims imparts knowledge of good practices to investigators, surveyors and loss assessors, in-house surveyors, vigilance officers and advocates; who are engaged in an investigation for whatsoever reason. It provides case studies based on actual fraudulent claims for a practical understanding of the subject.The book covers:Services provided by an insurance investigator, types of claims investigated, the investigative approach, incident analysi...