Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management.This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on...

Los protagonistas de este libro son un pontífice anciano cuyas palabras resuenan como un eco de un mundo lejano y un joven rabino que vive en la Viena cada vez más secular y dispersiva del siglo XXI. Primero se "encuentran" intelectualmente, luego se cartean y finalmente se conocen en persona. Los textos recogidos aquí tienen su origen en el 50 aniversario de la declaración Nostra aetate, un documento que supuso un viraje decisivo en las relaciones entre cristianos y judíos además de un im...

These tales concern the doing of things recognized as impossible to do; impossible to believe; and, as the weary reader may well cry aloud, impossible to read about. Did the narrator merely say that they happened, without saying how they happened, they could easily be classified with the cow who jumped over the moon or the more introspective individual who jumped down his own throat. In short, they are all tall stories; and though tall stories may also be true stories, there is something i...