Empathy at Work by Mimi Nicklin is a powerful guide to transforming your workplace through the simple yet profound power of empathy."Empathy is the commitment to using your imagination to join another person's world with the sole and deep desire to understand them."In today's fast-changing business world, empathy is more than a soft skill - it's a critical leadership advantage. Mimi Nicklin explains that empathy is the ability to recognize and respond to th...

Does your business have an 'empathy deficit'?Is your business facing an economic or social crisis? Do you want to motivate the new generation of employees, keep the top talent and create meaningful relationships with leading clients, brands and business communities?If you answer yes to any of these questions then Mimi Nicklin’s Softening the Edge is a must read.Empathetic influence is this decade’s most critical human and scientifically val...