The American economy is profoundly dependent on the success of its retailers and the strength of its consumer spending. Yet, how do leading retailers create value for their customers?To a large extent this has been accomplished by streamlining operations and a decades-long focus on cost cutting and price competitiveness. Today, retailers realize that they need to discover new ways to differentiate themselves and attract consumer spending. The American Retail Value Proposition

How do leading retailers create value for their customers? They craft unique experiences at compelling prices. This book introduces a new and effective way to manage those experiences based on three critical factors – environment, selection, and engagement (ESE) – that separate successful retailers from those that fail and are forgotten.The ESE framework is derived from the academic literature on retail management and consumer marketing, and supplemented by hundreds of hours of int...

Automata examines how AI and advanced robotics are rapidly surpassing human abilities in fields once thought uniquely ours – from playing chess to discovering new antibiotics to fraud detection. The question is no longer if machines will replace workers, but how we can stay relevant in a world shaped by intelligent automation. This book explores the profound transformation ahead, drawing on real-world trends and technologies already beginning to reshape our lives.With most ...

Dylan’s summer just got more exciting. Can he catch the mail thief before they strike again?Join 8-year-old Dylan, his talkative little sister, and his adorable dog as they kick off a summer they’ll never forget. Armed with his detective kit, Dylan is ready to solve any crimes in the neighborhood. All he needs is a case to get started. Luckily for Dylan, his neighbor has realized that her mail is missing! Can Dylan and his trusty sidekicks collect the clues and sol...

Commodified and Criminalized examines the centrality of sport to discussions of racial ideologies and racist practices in the 21st century. It disputes familiar refrains of racial progress, arguing that athletes sit in a contradictory position masked by the logics of new racism and dominant white racial frames. Contributors discuss athletes ranging from Tiger Woods and Serena Williams to Freddy Adu and Shani Davis.Through dynamic case studies, Commodified and Criminali...

What if I don't know how to "do stuff" all the other gays can do? What if I don't know the name of that gay Netflix movie? What if I'm not obsessed with Jennifer Coolidge like everyone else? Am I really bad at being gay?While being gay has become more socially and legally acceptable, there's a specific kind of gay that's most accepted. He's hot, jacked, white, loves iced coffee, watches Drag Race, and has a service job but somehow travels to Palm Springs every summer,In thi...

"This is the Indiana Jones of international business." Csaba TothAn unvarnished, story-driven, practical guide to working across cultures. The book features real stories of companies going global and highlights the realities of doing business overseas in a post-globalization world. Each story gives fascinating insights and lessons into the cultural realities and unexpected surprises of modern globalization.The Accidental Business Nomad is for anyon...

Dylan and Emily are back in book #2 of this series. This time, someone stole the bases from the baseball field. Can they track down the culprit in time for practice?Dylan and his little sister, Emily, don’t go anywhere without Dylan’s detective kit. Their trusty dog, Theodore, is always by their sides, ready to lend a helping paw. One sunny Saturday, the trio heads to the ball field for some practice, only to discover a puzzling problem—the bases are missing! Deter...

"This is the Indiana Jones of international business." Csaba TothAn unvarnished, story-driven, practical guide to working across cultures. The book features real stories of companies going global and highlights the realities of doing business overseas in a post-globalization world. Each story gives fascinating insights and lessons into the cultural realities and unexpected surprises of modern globalization.The Accidental Business Nomad is for anyon...