The Audit Value Factor: Making Management’s Head Turn empowers readers with a systematic method to build and maintain a value-centric internal audit organization. The book explores how to identify, quantify, and articulate value for customers. It details six critical success factors:Value propositions that link directly to customer needsFostering customer relationships using the CREATE modelTalent development using the T...

One of the key success factors for any organization is effective strategic change - to ensure adaptability and increase productivity. Despite its importance, most change management projects fail or only partly deliver on their promise, the missing link often being the conflict between boardroom strategic initiatives and the working process design of the company. Implementing Strategic Change shows that most of this conflict occurs during interfacing activity - the...

The notion of improvement permeated social and political discourse in colonial Canadian society. From agriculture to building roads and mills to defining correct habits and behaviour, Nova Scotia's improvers embraced the ideals of innovation and progress and promoted modern programs of government.Daniel Samson moves Nova Scotia and rural Canada from the colonial margins to the heart of a modernizing society, showing how the countryside functioned as a centre of change and innovatio...

The first full-scale biography of Canada’s first prime minister in half a century by one of our best-known and most highly regarded political writers.The first volume of Richard Gwyn’s definitive biography of John A. Macdonald follows his life from his birth in Scotland in 1815 to his emigration with his family to Kingston, Ontario, to his days as a young, rising lawyer, to his tragedy-ridden first marriage, to the birth of his political ambitions, to his commitment to the all-but-...

The true story, drawn from official documents and hours of personal interviews, of how Newfoundland and Labrador joined Confederation and became Canada's tenth province in 1949.A rich cast of characters--hailing from Britain, America, Canada and Newfoundland--battle it out for the prize of the resource-rich, financially solvent, militarily strategic island. The twists and turns are as dramatic as any spy novel and extremely surprising, since the "official" version ...

After John A. Macdonald’s death, four Tory prime ministers — each remarkable but all little known — rose to power and fell in just five years.From 1891 to 1896, between John A. Macdonald’s and Wilfrid Laurier’s tenures, four lesser-known men took on the mantle of leadership. Tory prime ministers John Abbott, John Thompson, Mackenzie Bowell, and Charles Tupper headed the government of Canada in rapid succession. Each came to the job with qualifications and limitatio...

The Nova Scotia Black Experience Through the Centuries is a comprehensive account of the African Nova Scotian struggle to build a vital community in the face of racial discrimination.Originally published in two volumes as Beneath the Clouds of the Promised Land, this illustrated edition has been extensively updated and includes a new chapter tracing the experiences of Nova Scotia's black community into the twenty-first century. Author Bridglal Pachai profiles the individuals and org...

A masterful exegesis … the quality of Dr Fletcher’s research and the power of his reasoning demands attention and respect. There will be those who differ; as I have said, contestation is the Treaty’s only consistent companion. But Dr Fletcher has shifted the debate’s centre of gravity, and for that, Treaty law, history and scholarship owe him a debt of gratitude. The Hon. Justice Sir Joe Williams (from the foreword)How was the English text of the Treaty of Waitangi understood by th...

Britain's Black Debt is the first scholarly work that looks comprehensively at the reparations discussion in the Caribbean. It looks at the origins and development of reparations as a regional and international process.

The story of how Victoria's First Nations people survived near decimation to become a vibrant community today. This second edition has been fully updated, and covers the Yoorrook Justice Commission and treaty negotiations.Early Europeans saw Victoria and its rolling grasslands as Australia felix—happy south land—a prize left for them by God. For its original inhabitants, their Country was home and life, not to be relinquished without a fierce struggle....

'The Scots have always been a restless people', says leading Scottish historian Marjory Harper 'but in the nineteenth century their restlessness exploded into a sustained surge of emigration that carried Scotland almost to the top of a European league table of emigrant exporting countries.' This is the first book to provide a comprehensive account of that 'Great Exodus'. In many ways it challenges the popular belief that the Scottish Diaspora were reluctant exiles. There were indeed those ...

In 1927, Gabriel Sylliboy, the Grand Chief of the Mi'kmaw of Atlantic Canada, was charged with trapping muskrats out of season. At appeal in July 1928, Sylliboy and five other men recalled conversations with parents, grandparents, and community members to explain how they understood a treaty their people had signed with the British in 1752. Using this testimony as a starting point, William Wicken traces Mi'kmaw memories of the treaty, arguing that as colonization altered Mi'kmaw society, c...