Private, public, and voluntary organisations all provide services we either like to consume or require to lead a fulfilling and healthy life. As such, well-functioning service organisations are central to a productive and positive society.A central premise of this book is that, over time, customers come to negatively view service organisations. We have found, time and again, the failure to bring people together to achieve the purpose the organisation has been set up to accomplish is...

High-Performance Training for Sports changed the landscape of athletic conditioning and sports performance when first published in 2014. Now the second edition builds on that groundbreaking work with the latest and most effective philosophies, protocols, and programs for developing today’s athletes.High-Performance Training for Sports, Second Edition, features contributions from global leaders in athletic performance training, coaching, and rehabilitation. This al...

The memories of an ordinary man who lived a somewhat extraordinary life.This book describes a common man’s journey through life, written in a voice that is relatable and accessible. From an economically disadvantaged youth, the author takes the reader through a life that borders on fantasy. He survived teaching by Catholic nuns, family drug addiction, several serious accidents, a tour of duty in Vietnam, the death of his son, and financial losses from decisions based on poor judgme...

World-class rehabilitation of the injured athlete integrates best practice in sports medicine and physical therapy with training and conditioning techniques based on cutting-edge sports science. In this ground-breaking new book, leading sports injury and rehabilitation professionals, strength and conditioning coaches, biomechanists and sport scientists show how this integrated model works across the spectrum of athlete care. In every chapter, there is a sharp focus on the return to per...

Young, impoverished and ambitious, science student Mr Lewisham is locked in a struggle to further himself through academic achievement. But when his former sweetheart, Ethel Henderson, re-enters his life his strictly regimented existence is thrown into chaos by the resurgence of old passion. Driven by overwhelming desire, he pursues Ethel passionately, only to find that while she returns his love she also hides a dark secret. For she is involved in a plot of trickery that goes against his ...

Three men down on their luck in Tahiti agree to ship out on a vessel whose officers have died of smallpox. Their desperate venture inspires them to a further idea: they will steal the schooner and its cargo of champagne, sell them, and live a plentiful life. The thought is intoxicating... and so is the cargo, which they sample. Inattention nearly brings them to grief in a sudden storm. This sobering experience is followed by another - apparently the dead officers had a similar ambition! - ...

The Discovery of the Future is a 1902 philosophical lecture by H. G. Wells that argues for the knowability of the future. It was originally delivered to the Royal Institution on January 24, 1902. Wells begins by distinguishing between "two divergent types of mind," one that judges and attaches importance principally to what has happened in the past and one that judges and attaches importance principally to what will happen in the future. To the former he attributes the adjectives "legal or...

H. G. WELLS (1866 - 1946) In the Fourth Year is a collection H.G. Wells assembled in the spring of 1918 from essays he had recently published discussing the problem of establishing lasting peace when World War I ended. It is mostly devoted to plans for the League of Nations and the discussion of post-war politics.

H.G. Wells' attempt to make sense of World War I. It begins with a lighthearted account of an American visiting England for the first time, but the outbreak of war changes everything. Day by day and month by month, Wells chronicles the unfolding events and public reaction as witnessed by the inhabitants of one house in rural Essex. Each of the characters tries in a different way to keep their bearings in a world suddenly changed beyond recognition. This book was published in 1916 while the...

About the First World War, and the author's conclusions. Whether or not you agree with these articles/essays, H G Wells does make many valid points about the war, and it's effect on people, especially in Britain. I suppose he cannot be blamed for getting the concept and the title wrong, in hindsight, as there were barely 22 years to pass before the Second World War with Germany began. Wells highlights the corruption both in Britain and Germany during the terrible conflict, and the humanita...

At the time of a passing comet in the sky, while the world is at a turning point and the industrialization of Victorian England is affecting lives, Willie Leadford is a young man facing personal crises of life. A breakdown in his employment, social beliefs, and relationship initially turns him towards a trail of vengeance against those he holds responsible. And then “The Change” occurs.

Step into the shadows with The Red Room by H. G. Wells—a chilling tale that proves fear does not need a face to be real.In this haunting short story, a confident skeptic sets out to spend the night in a notoriously haunted chamber within an ancient castle. Armed with reason and a refusal to believe in the supernatural, he is certain that no ghost could ever shake his resolve. But as the darkness deepens and the silence grows heavier, something far more unsettling begins to...