The systems thinking philosophy has become popular in human factors and ergonomics and safety science. These methods are being used to understand and resolve complex societal problems in areas such as transport safety, workplace safety, medication error, disaster management, child abuse, financial crises, terrorism, climate change and public health and wellbeing. This handbook presents practical step-by-step guidance for practitioners and researchers wishing to use these methods to tackle ...

'Complex sociotechnical systems' are systems made up of numerous interacting parts, both human and non-human, operating in dynamic, ambiguous and safety critical domains. Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of these complex socio-technical systems. Unlike many human factors approaches, CWA does not focus on how human-system interaction should proceed (normative modelling) or how human-system interaction...

This book presents a human factors and ergonomics evaluation of a digital Mission Planning and Battle-space Management (MP/BM) system. An emphasis was placed on the activities at the Brigade (Bde) and the Battle Group (BG) headquarters (HQ) levels. The analysts distributed their time evenly between these two locations. The human factors team from Brunel University, as part of the HFI DTC, undertook a multi-faceted approach to the investigation, including: - observation of people using the ...

The integration of Human Factors in Land Use Planning and Urban Design (LUP & UD) is an exciting and emerging interdisciplinary field. This book offers practical guidance on a range of Human Factors methods that can be used to rigorously and reliably explore LUP & UD.It provides new ways to interpret urban space and detail context sensitive analysis for the interpretation and design of our surroundings. The methodologies outlined allow for the consideration of the ...

This book presents the latest developments of Systems Thinking in Practice to the analysis and design of complex sociotechnical systems. The Event Analysis of Systemic Teamwork (EAST) method is applied to micro, meso and macro systems. Written by experts in the field, this text covers a diverse range of domains, including: automation, aviation, energy grid distribution, military command and control, road and rail transportation, sports, and urban planning. Extensions to th...

Offering a unique perspective on vehicle design and on new developments in vehicle technology, this book seeks to bridge the gap between engineers, who design and build cars, and human factors, as a body of knowledge with considerable value in this domain. The work that forms the basis of the book represents more than 40 years of experience by the authors. Human Factors in Automotive Engineering and Technology imparts the authors' scientific background in human factors by way of actionable...

This book provides an overview of, and practical guidance on, the range of human factors (HF) methods that can be used for the purposes of accident analysis and investigation in complex sociotechnical systems. Human Factors Methods and Accident Analysis begins with an overview of different accident causation models and an introduction to the concepts of accident analysis and investigation. It then presents a discussion focussing on the importance of, and difficulties associated with, colle...

How can we design transport environments that cater to the situation awareness needs of different end-users? This book answers this question by showcasing how state-of-the-art human factors theory and methods can be used to understand how situation awareness differs across drivers, cyclists, motorcyclists, and pedestrians and creates new designs that cater to these diverse situation awareness needs.Written by experts in the field and based on a major program of work funded by the A...

This second edition of Human Factors Methods: A Practical Guide for Engineering and Design now presents 107 design and evaluation methods as well as numerous refinements to those that featured in the original. The book has been carefully designed to act as an ergonomics methods manual, aiding both students and practitioners. The eleven sections represent the different categories of ergonomics methods and techniques that can be used in the evaluation and design process. Offering a 'how-to' ...

A potentially troubling aspect of modern vehicle design – some would argue - is a trend for isolating the driver and reducing vehicle feedback, usually in the name of comfort and refinement but increasingly because of automation. There is little doubt cars have become more civilised over the years, yet despite this, the consequences of driver behaviour remain to a large extent anecdotal. Readers will have heard such anecdotes for themselves. They usually take the form of drivers of a certa...

Over the past decade, Cognitive Work Analysis (CWA) has been one of the popular human factors approaches for complex systems evaluation and design applications. This is reflected by a diverse range of applications across safety critical domains. The book brings together a series of CWA applications and discussions from world-leading human factors researchers and practitioners. It begins with an overview of the CWA framework, including its theoretical underpinnings, the methodological appro...

During the course of any sporting event, critical cognitive and physical tasks are performed within a dynamic, complex, collaborative system comprising multiple humans and artifacts, under pressurized, complex, and rapidly changing conditions. Highly skilled, well-trained individuals walk a fine line between task success and failure, with only slig