Showing results for "j mark munoz"

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J. Mark Munoz, Nigel Hill, Diane Crutcher

The Mastery of Customer Service in Careers highlights the experiences of three high school buddies who reached the pinnacle of their careers in service.The three men–a general, a medical doctor who founded a successful chain of wellness clinics, and a professor who serves as director of a global hotel business– recount the career challenges they faced and their pathways to success. Along with a highly accomplished daughter of one of the men, they provide i...

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J. Mark Munoz

This short book crystalizes key ideas on how to create a lasting business and personal legacy.Worldwide, there is a growing interest on how to uncover one’s true purpose in life and legacy. It is a subject that crosses the minds of everyone regardless of geographic location, gender, age, or occupation.Using fictional, but highly plausible stories, this short book crystalizes key ideas on how to create a lasting business and personal legacy.With risi...

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J. Mark Munoz

The book is attractive to the target readers for the following reasons : 1) there has been a growing interest in the topic of social entrepreneurship and yet there are limited academic materials, this book will offer a concise, straight-forward compilation of theories, concepts, and cases, 2) with globalization, students and executives have been empowered to make positive impact around the world; this book will identify and discuss viable strategies, 3) in today's business environment, man...

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J. Mark Munoz

Even with growing trends in isolationist, minimalist and protectionist movements, there is limited reading material on the subject. While many people are perplexed by the changes taking place globally and cannot quite put a finger on what’s really happening, "The Unglobals" offers fresh ideas and aims to get a conversation going and find solution pathways to personal and organizational success. Written in a style similar to Spencer Johnson’s Who Moved My Cheese?, "The Unglobals" offers fic...

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J. Mark Munoz

Written in a style similar to Spencer Johnson’s ‘Who Moved My Cheese?’, ‘The Unglobals’ offers fictional but plausible stories of individuals who have detached themselves from the globalized world. Just the way ‘Who Moved My Cheese?’ started the movement in change management, ‘The Unglobals’ is a short, easy- to-read, thought-provoking book that is poised to intrigue readers on the notion of globalization alternatives and economic nationalism.Even with growing trends in isolationis...

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J. Mark Munoz

Written in a style similar to Spencer Johnson’s ‘Who Moved My Cheese?’, ‘The Unglobals’ offers fictional but plausible stories of individuals who have detached themselves from the globalized world. Just the way ‘Who Moved My Cheese?’ started the movement in change management, ‘The Unglobals’ is a short, easy- to-read, thought-provoking book that is poised to intrigue readers on the notion of globalization alternatives and economic nationalism.Even with growing trends in isolationis...

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J. Mark Munoz, Al Naqvi

Technological breakthroughs relating to artificial intelligence has redefined business operations worldwide. For example, the ways in which data is captured, processed, and utilized to optimize customer interactions has grown by leaps and bounds. The change is redefining the structural dynamics of business strategy, economic theory, and management concepts. Leading technology companies around the world have expanded their research in artificial intelligence. With IBM’s launch of Watson, a ...

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J. Mark Munoz, Michelle Ingram Spain

The Hispanic-Latino community is large, expanding, and an important contributor to the U.S. economy. Numbering over 50 million, Hispanic-Latinos currently represent about 16% of the population. Hispanic-Latinos engage in a diversity of jobs that help keep the American economic engine running. The practice of entrepreneurship has been on the rise with over 2.3 million business in the United States categorized as Hispanic-owned, generating over $345 billion in sales. This book examines the e...

Interest in entrepreneurship in the arts has grown in recent years. This book brought together experts and thought leaders from around the world to uncover business success strategies for individuals engaged in the arts worldwide.

Technology entrepreneurship refers to business activities that are based on new scientific insights and new technical developments. It describes the process by which enterprising teams and individuals convert new technical knowledge into products and services. It encompasses entrepreneurial pursuits in all fields of engineering and science where progress opens novel ways of creating value. Often these activities are based on intellectual property, although it may also make sense to conscio...

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Frontiers of Geoeconomics, Geopolitics and Sustainability

Geopolitics refers to the confluence of factors such as geography, economics and demography on the politics and policies of governments, states and other key global actors. In recent years, technological breakthroughs have altered the operational and competitive terrain of organizations around the world. Technological dominance has become an important form of competitive advantage for countries. It is increasingly important for organizations worldwide to understand the relevance and impact...

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Al Naqvi, J. Mark Munoz

Cognitive transformation, intelligent automation, artificial intelligence and robotics are changing the workplace worldwide. As this revolution unfolds, no business will stay the same. The transformative power unleashed by tech giants is making traditional firms irrelevant. Having e-commerce capabilities or tech departments is not enough. In fact, recent history shows that despite making significant investments in technology, traditional companies have failed to effectively compete with th...