Available open access digitally under CC-BY licence.This book shares insights from the Healthy Ageing Challenge, bringing research, business, policy and practice together to create age-friendly homes, workplaces and communities.Spanning co-design with older people, business collaboration and innovations in design, work, housing, culture and health, it explores the real-world impact of ageing research and the possibilities for business in developing an ageing market....

Reflect on how best practice can be managed in care settings, develop your leadership skills and achieve your career goals with this new edition of Level 5 Diploma in Leadership for Health and Social Care.This new edition of Level 5 Diploma in Leadership for Health and Social Care has been fully updated to reflect the changes to the structure of the qualification. Covering all of the mandatory units in an easy-to-follow and thorough manner, this book is perfect for...

Now in its Third Edition, this best-selling textbook continues to support you on your journey from being an emerging registered healthcare professional through to becoming a competent care manager. Action points, case studies and strong practice guidelines enable you to understand how leadership and management theory applies to the care you deliver in a wide range of care settings.Fully updated throughout, the new edition includes:More case studies an...

Being an effective and well-rounded nurse in Australia is not just about technical skills - it's also about thinking like a nurse. The Road to Nursing helps students develop clinical reasoning and critical reflection skills, understand the philosophical and ethical considerations necessary to care for clients and reflect on how to provide care that meets the unique needs of clients. This edition retains three parts which guide students through their transition to university, formation of a...

This unique text is the first to explore leadership in the context of healthcare systems across Europe. It investigates leadership and management learning against the backdrop of increasing European parliamentary influence, the expansion of EU membership, and the increasing number of patients, staff, governments and healthcare employers viewing Europe as a single market for healthcare provision and employment.Written by leading authority Neil Goodwin, this timely book provides an a...

The relationship between a market and a consumer is complex. Far from simply an exchange of services there is an often complex transaction of feeling, meaning and experience. How does the study of relationship marketing interpret this?In this exciting new book the authors explore the factors of relationship marketing in its contemporary context, with the consumer in mind. From the experience of a football club supporter to experiences of gap year travel, to text messaging behaviour...

Managing Health Service: Concepts and Practice 2nd edition E-book provides a valuable practice resource for the health service management students and managers. While new concepts and strategies of multidisciplinary health service management and leadership have been added, the focus remains on providing comprehensive coverage of management topics and issues faced by health services managers.The text is arranged according to six major themes - health service managers and the changing...

A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas ‘just culture’ is the topic of some residual conceptual debate (e.g. retributive policies organized around rules,violations and consequences are ‘sold’ as just culture), the evidence base on, and business case for, restorative practice has been growing and is generating increasing, global interest. In the wake of an incident, restorative practices ask who are impacted, what t...

This title is a comprehensive account of the key aspects of medical leadership. A highly accessible, text book-style resource, it explores how the medical profession has evolved in tandem with administrative and structural aspects of the NHS. Assuming leadership roles at all stages of their training and career is a progressively vital component of the definition of a good doctor. This book will provide invaluable support and guidance to anyone engaged in leadership within the NHS, but part...

Change is frequent in healthcare, yet change management is often far from perfect. This book considers the complexity of change within large organisations, explores existing models of change and emphasises the vital role of emotional and cognitive readiness in successful change management.Despite the plethora of organisational change management approaches used in healthcare, the success rate of change in organisations can be as low as 30 percent. New thinking about change managemen...

Nursing Leadership covers contemporary concepts in leadership and management and their application to nursing practice. In addition to covering the fundamentals, a wide range of current topics are addressed including: change management, contemporary approaches to nursing care delivery & health outcomes evaluation; developing & enhancing quality in nursing practice; research based practice; cultural change processes; shared governance; development & leadership of staff; quality of work life...

This book breaks important new ground in describing the enhancements in performance, motivation and mental well-being that Inclusive Leadership brings to organisations. Illustrating these benefits through theory and practical examples, the book also contrasts this style with Command and Control or ‘Transactional’ leadership, a style that still holds sway in many organisations, with leaders focused on mistakes rather than progress.Inclusive Leadership will transport you thr...