For the first time in U.S. history, workplace demographics now span four distinct generations. Consequently, generational conflict is one of the last bastions of acceptable discrimination in today's workplace. In order to create a truly collaborative workplace, organizational leaders must encourage associates to view generational differences as a valuable strength, rather than a weakness. Hence, the intent of this manuscript is to empower organizations to find common ground in order to bri...

The Definitive Business Guide to Surviving and Innovating in the Digital AgeThe world is changing faster than ever. With the rise of new digital markets and the consequent network-ization of our environment, the phrase “The customer is always right” takes on a whole new meaning.This powerful guide from serial entrepreneur and radical innovation consultant Peter Hinssen shows you how to keep your company up to speed with your market, engage with customers at...

The world around us is comprised of systems - organisational systems, business systems, political systems, family systems, inter-personal systems, biological systems, economic systems - the list goes on.This eBook, written by an experienced systems thinker and consultant, helps the reader develop an appreciation of the nature of systems - what they comprise of, how they function, how they sustain and organize themselves and what they influence and are influenced by.With thi...

A brilliant, original, and powerful look at corporate change--mergers, reorganizations, transformations--and why it succeeds or fails.The Change Monster is the first book on the central issue that blows so many change efforts out of the water: the human interactions and emotional dynamics of the people involved. It is also an unusual book about business, one written from the heart as well as the head.The Change Monster is a tough-minded but...

Great teams don’t just happen.How often have you sat in team meetings complaining to yourself, “Why does it take forever for this group to make a simple decision? What are we even trying to achieve?” As a team leader, you have the power to improve things. It’s up to you to get people to work well together and produce results.Written by team expert Mary Shapiro, the HBR Guide to Leading Teams will help you avoid the pitfalls you’ve ...

*A Wall Street Journal bestseller*The forces driving today's world of structural change create sharp bends in the road that can lead to major explosions in your existing market space. But exponential change also offers exponential opportunities. How do you leverage change to go on the offense? The Attacker's Advantage is the game plan for winning in an era of ambiguity, volatility, and complexity, when every leader and every business is being chal...

Times are fundamentally changed. Hierarchical management according the Taylorian model is outdated. Companies can no longer survive by going on with what they've always done. There is a great need to answer the question how it should go on with our companies and industries. This book offers such an answer. It goes deep into the Monozukuri philosophy and explains how people in production and management, can achieve mastery. It covers a wide range of topics, ranging from Motivation 3.0 and i...

"If you want to be successful, it is this simple. Know what you are doing, love what you are doing. And believe in what you are doing." -- Will RogersWhen Chad Smith became Principal Chief, the Cherokee Nation was a chaotic and dysfunctional entity. By the end of his tenure, 12 years later, the Nation had grown its assets from $150 million to $1.2 billion, increased business profits 2,000 percent, created 6,000 jobs, and dramatically advanced its education, language, and c...

Winner of The Shingo Research and Professional Publication Award!Everyone knows that in order to reach optimum levels of health, you have to exercise—and that you have to keep at it, day after day after day. No big secret here.It’s the same with process improvement, and, specifically, lean processes. Everything there is to know about Lean has been revealed. Countless books, articles, and seminars provide business leaders all the information they need to und...

A Dynamic New Approach to Organizational ChangeDialogic Organization Development is a compelling alternative to the classical action research approach to planned change. Organizations are seen as fluid, socially constructed realities that are continuously created through conversations and images. Leaders and consultants can help foster change by encouraging disruptions to taken-for-granted ways of thinking and acting and the use of generative images to stimulate new...

The performance of an organization ultimately rests on the quality of its people. How well they work together to develop and implement business strategies determines the organization’s success in a global and competitive world. This absolute requirement for the right people, teams and organization is widely recognized by business leaders, but the equation behind it remains unknown for many. Performance Equation distills the leading-edge human resources (HR) and organizational performance conc...

In this book, preeminent organizational scholar Edward Lawler identifies a comprehensive and integrated set of talent management practices that fit today's rapidly evolving workplace.The world of work has changed dramatically, says Lawler. Organizations now operate in a global environment. New technologies continue to disrupt how, when, and where work is done and should be managed. The workforce is becoming more diverse. Sustainability has joined profitability as a key business goal...