Perfect Counselling provides you with an overview of what counselling is - and isn't - and gives you guidance on when it can be of value. The book is filled with examples and exercises to guide you through the skills and practice of counselling.Chapters include:--The process of counselling--Counselling skills--When to use counselling and when not to--Dealing with people who are reluctant or difficult--Gaining the commitme...

What job would you do if you knew could not fail? When have you been most happy in your life, and what does that tell you you should be doing at work? If you were appraised today what would your boss say -and what training would you ask for? This small book contains 200 questions of this type - answer them honestly and you will be rewarded by a real insight into yourself and your career.

Perfect Interview is an invaluable guide for anyone who's applying for jobs. Written by a leading HR professional with years of experience in the field, it explains how interviews are constructed, gives practical advice about how to show yourself in your best light, and provides real-life examples to help you practise at home. Whether you're a graduate looking to take the first step on the career ladder, or you're planning an all-important job change, Perfect Interview wi...

This handy pocketbook looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. It contains advice on how to overcome self-defeating beliefs and how to deal with recurring problems. "Will appeal to anyone in human resources or management training. It is successful in keeping jargon to a minimum without loss of precision. The concepts are immediately relevant, and each page will offer you a new idea, a new skill or a new way to...

The latest research suggests that 33% of people lie deliberately to achieve employment. The costs of mis-hires are significant in terms of management time, selection and reselection costs and potential legal costs. There are 101 opportunities for applicants to economize with the truth, exaggerate or simply lie, both on their CV and at interview. They may be desperate in a competitive job market; they may think that exaggeration is an expected part of the process or they just rely on the fa...