Most leaders assume they're good communicators. What they're actually doing—most of the time—is telling. And telling, even when well-intentioned, is a subtle power move that shuts people down, withholds critical information, and quietly erodes trust.Humble Inquiry makes the case for a different approach: asking questions you genuinely don't know the answers to, from a posture of curiosity rather than authority.What you'll find inside this f...

Discover a more agile, democratic, and effective model of leadership, from legendary business scholar Edgar Schein and Silicon Valley executive Peter Schein.Legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein say leadership today requires that people transcend their hierarchical roles and relate to each other as human beings-what they call humble leadership. In such relationships new ideas can flow freely, mistakes can com...

This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations-over 200,000 copies sold and translated into seventeen languages!We live, say Ed and Peter Schein, in a culture of "tell." Rather than trying to genuinely relate to other people, we tell them what we think they need to know or should do. This is particularly problematic between super...

The global bestseller returns in its third edition to continue teaching people how to effectively ask and obtain accurate answers to questions across all mediums.In an increasingly divisive era where communication is often dominated by assertiveness and directive leadership, this bestselling guide offers a refreshing and essential perspective on the power of asking instead of telling. This updated third edition offers practical advice for how to build relationships...

Bestselling author and father of organizational culture studies, Edgar Schein and Peter Schein trail-blaze with a creative perspective on leadership that encourages vulnerability and empathy as a form of strength.The more traditional form of leadership that is based on immobile hierarchies is growing increasingly outdated and ineffective. Without the ability to actually communicate with their peers, leaders become alienated from their followers and productivity and quality are sacr...

Effective, sustainable cultural change requires evolution, not disruptionThe Corporate Culture Survival Guide is the essential primer and practical guide every organization needs. Corporate culture pioneer Edgar H. Schein breaks the concept of "culture" down into real terms, delving into the behaviors, values, and shared assumptions that define it, and explains why culture is the central factor in an organization's success—or failure. This new third editio...

In the newly revised edition of Career Anchors: Finding Direction and Opportunity in the Changing World of Work, a team of world-renowned management and culture experts delivers a uniquely insightful exploration of your own career values and work relationships as they relate to your past and future choices. This easy-to-use workbook in combination with an online self-assessment offers critical and accessible self-diagnostic exercises along with information about the changing caree...

Discover a more agile, democratic, and effective model of leadership, from legendary business scholar Edgar Schein and Silicon Valley executive Peter Schein.Legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein say leadership today requires that people transcend their hierarchical roles and relate to each other as human beings-what they call humble leadership. In such relationships new ideas can flow freely, mistakes can come to light immedi...

From an insider, the forty-year saga of the rise and fall of Digital Equipment Corporation, one of the pioneering companies of the computer age.Digital Equipment Corporation created the minicomputer, networking, the concept of distributed computing, speech recognition, and other major innovations. It was the number-two computer maker behind IBM. Yet it ultimately failed as a business and was sold to Compaq Corporation. What happened?Edgar Schein consulted to...

Nowhere else in the business world is communication more important than to consultants, moving between hundreds of communities every year. In an increasingly complex world, a new level of skill is required, but begins with a seemingly paradoxical skill for a consultant: how to ask rather than tell.This new book reveals what it takes for consultants of all types, as well as organizational leaders, to be really helpful in dealing with the complex, systemic, constantly changing organi...

In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they're "customer-focused," but they don't deliver solutions to customers' thorniest problems. Why? Because they're stymied by the rigid "silos" they're organized around. In Reorganize for Resilience, Ranjay Gulati reveals how resilient companies prosper both in good times and bad, driving growth and increasing profitability by i...

The first in the readers' series called Resources for the Knowledge-Based Economy, Knowledge Management and Organizational Design is a unique compilation of articles and book excerpts that describe how the management of an organization shapes the levels of knowledge transfer, innovation and learning. The collection draws on fifty years of management thinking and presents key issues facing knowledge-intensive organizations. The selections are concise, clearly written and present a rich fram...