'ÄúEveryone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery.'Äù'ÄîAmy C. Edmondson, professor, Harvard Business School, and author of The Fearless OrganizationAll Americans deserve and should have access to high quality, affordable healthcare services delivered by professionals who have sufficient time and resources to care for them. This book offers proven and pra...

"Everyone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery."-Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless OrganizationHealthcare continues to be our fastest-growing sector-three times more than the rest of the economy. Yet it costs almost twice as much in the United States as it does in other countries, and its delivery systems a...

“Pfeffer [blends] academic rigor and practical genius into wonderfully readable text. The leading thinker on the topic of power, Pfeffer here distills his wisdom into an indispensable guide.” —Jim Collins, author of New York Times bestselling author Good to Great and How the Mighty FallSome people have it, and others don’t. Jeffrey Pfeffer explores why, in Power.One of the greatest minds in management theory and author or...

How to take advantage of technology, data, and the collective wisdom in our communities to design powerful solutions to contemporary problemsThe challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday’s toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contem...

In the raging controversy over how to fix the nation’s underperforming schools, the voices of America’s best teachers are seldom heard. Now, in a provocative book about the future of teaching and learning, 12 of America’s most accomplished classroom educators join a leading advocate for a 21st-century teaching profession to bring expert classroom know-how and fresh policy ideas to the school reform debate. Together they identify trends that will shape the learning experie...

Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable.In Profit at the Bottom of the Ladder, Jody Heymann overturns these assumptions. Drawing from thousands of interviews with employees from front line to C-suite at companies around the world, Heymann shows how enterprises have profited more by improving working conditions.She also de...

Negotiation is not formulaic. How we negotiate is determined largely by the context in which the negotiation process takes place. Negotiation: Communication for Diverse Settings provides the reader with a comprehensive overview of the negotiation process as it applies to a wide variety of contexts. Skillfully weaving practitioner interviews and real world examples throughout the book, Michael Spangle and Myra Warren Isenhart emphasize the day-to-day relevance of negotiatio...

Conducting Market Research for International Business is designed to help managers and scholars understand the fundamentals of international market research. It offers a comprehensive treatment of the research issues that international business managers face when contemplating market entry, engaging buyers in foreign markets, maintaining and growing market share, and expanding to newer opportunities abroad. The book describes how to initiate an international resea...

2022 Phillip E. Frandson Award for Literature, University Professional and Continuing Education Association (UPCEA)Paul LeBlanc has reimagined higher education, with a focus on the most fundamental of functions: student learning. In Students First, he advocates for an entire higher education ecosystem in which students have the flexibility to gain, assess, and certify their knowledge on their own terms and timelines.In a perceptive...

"James Begun and Jan Malcolm combine the wisdom of an academic and a practitioner to provide a comprehensive, accessible guide to impactful public health leadership. It is timely because now more than ever the stakes and oppotunities are high. A must-read for any aspiring Public Health leader."Risa Lavizzo-Mourey, MDPresident and CEO, Robert Wood Johnson Foundation"Leaders of population/public health programs and organizations face many ...

Negotiation Excellence: Successful Deal Making was written by leading negotiation experts from top-rated universities in the USA and in Asia and its objective is to introduce the readers to the theory and best practices of effective negotiation. The book includes chapters ranging from: preparing and planning well for successful negotiations; building relationships and establishing trust between negotiators; negotiating creatively to create mutual value and win-win; understanding and dealin...

Frances Dunn Butterfoss, Ph.D., captured the attention of academics and practitioners everywhere with her landmark textbook, Coalitions and Partnerships in Community Health, which provided a comprehensive approach to coalitions. Ignite! Getting Your Community Coalition Fired Up for Change is a more concise, user-friendly book geared for community practitioners, leaders, and activists who want to build and sustain innovative organizations and coalitions to improve the health and well-being ...