Action Research for Professional Selling by Peter McDonnell and Jean McNiff is for people working, or hoping to work in sales, who wish to improve their capacity for selling, and who may be involved in providing or participating in a structured sales training programme. It provides a basis for professional selling that connects the sales process to different philosophical models for understanding human interactions and contains much practical advice for selling in a tough economic environm...

Nurses work in complex situations with daily challenges, where the needs of each patient represent unique demands. Action research helps nurses to investigate their practices as reflective practitioners, allowing them to ask ‘What is going on? How do we understand the existing situation? How do we improve it?’This book supports nurses in investigating their own professional practices in order to develop the new insights and approaches:· embodying holistic perspectives in di...

Focusing on the essential information you need to know for the most commonly encountered problems in outpatient internal medicine, this practical volume in the Washington Manual® series provides concise, high-yield content that reflects today’s advances in patient evaluation and management. In one convenient, portable resource, you’ll find complete coverage of everything from hypertension and diabetes to sleep disorders, nutrition, and care of the cancer patient—all at your fingertips for ...

No period of United States history is more important and still less understood than Reconstruction. Now, at the sesquicentennial of the Reconstruction era, Vernon Burton and Brent Morris bring together the best new scholarship on the critical years after the Civil War and before the onset of Jim Crow, synthesizing social, political, economic, and cultural approaches to understanding this crucial period.Reconstruction was the most progressive period in United States history. Althoug...

The SAGE Course Companion on Organization Theory is an accessible introduction to a challenging subject area. This book helps readers to extend their understanding of theories and make the connection between them and organizational practice. It will enhance their thinking skills in line with course requirements and provides support on how to revise for exams and prepare for and write assessed pieces. Readers are encouraged not only to think like a organizational theorist b...

A National Book Award winnerThe New York Times bestselling history of how racist ideas were created, spread, and deeply rooted in American society.**“An engrossing and relentless intellectual history of prejudice in America.” -**Washington PostSome Americans insist that we’re living in a post-racial society. But racist thought is not just alive and well in America—...

The landmark guide to internal medicine— updated and streamlined for today’s students and cliniciansThe only place you can get ALL the great content found in the two print volumes AND the acclaimed DVD in one convenient resource!Through six decades, no resource has matched the authority, esteemed scholarship, and scientific rigor of Harrison’s Principles of Internal Medicine. Capturing the countless advances and developments across the...

'…from time to time a study comes along that truly can be called ‘path breaking,’ ‘seminal,’ ‘essential,’ a ‘must read.’ How the Irish Became White is such a study.' John Bracey, W.E.B. Du Bois Department of Afro-American Studies, University of Massachussetts, AmherstThe Irish came to America in the eighteenth century, fleeing a homeland under foreign occupation and a caste system that regarded them as the lowest form of humanity. In the new country – a la...

The award-winning author of Founding Brothers and The Quartet now gives us a deeply insightful examination of the relevance of the views of George Washington, Thomas Jefferson, James Madison, and John Adams to some of the most divisive issues in America today.The story of history is a ceaseless conversation between past and present, and in American Dialogue Joseph J. Ellis focuses the conversation on the often-asked question "What would t...

There is a large body of shared knowledge between the study of Organizational Behaviour and Human Resource Management but despite the crossover, they are often treated as very distinct disciplines. Written by a team of experts across both fields, Organizational Behaviour bridges the gap between OB and HRM, with an emphasis on inter-cultural and cross-cultural perspectives of organizational development, talent management, and leadership. Through a critical analysis...

From one of our most distinguished historians, a new examination of the vitally important years of Emancipation and Reconstruction during and immediately following the Civil War–a necessary reconsideration that emphasizes the era’s political and cultural meaning for today’s America.In Forever Free, Eric Foneroverturns numerous assumptions growing out of the traditional understanding of the period, which is based almost exclusively on white sources and shaped by (often unco...

How to Get a PhD is the market leading, classic book for PhD students and their supervisors.