Are your employees like a synchronized "V" of geese in flight-sharing goals and taking turns leading? Or are they more like a herd of buffalo-blindly following you and standing around awaiting instructions? If they're like buffalo, their passivity and lack of initiative could doom your company. In How I Learned to Let My Workers Lead, you'll discover how to transform buffalo into geese-by reshaping organizational systems and redefining employees' expectations about what it takes t...

A hardcover bestseller now in paperback presents a management program that encourages employee leadership--which today's companies must have more of if they are to survive the coming decades.

Customers have been badly served in the marketplace over the last 25 years and it is getting worse. The profession has a horrible marketplace reputation. Retailers are having their markets and margins squeezed. Because of rising energy and food costs, today's average customers have less money and are being much more careful about where they will spend it. This opens up incredible opportunities for salespeople and businesses willing to lead the field by operating at mastery.The "Sel...

The international bestseller-now with a new preface by author John Kotter.Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership.From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession-we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Cha...

In their first Manage Fearlessly Survival Guide, Cindy Flanders and Laura Gamble have teamed up to share their 40 plus years of management experience. Leaving all the theoretical dissertations to the people with too much free time, Cindy and Laura have provided real-world, practical, action-oriented steps to help you through your first 90 days as a manager. Every tip from meeting your team to managing your time is found in the Guide to your First 90 Days.Do you know how to assess yo...

Is your company spending too much time on strategy development—with too little to show for it?If you read nothing else on strategy, read these 10 articles (featuring “What Is Strategy?” by Michael E. Porter). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you catalyze your organization's strategy development and execution.HBR's 10 Must Reads on Strategy will i...

Timeless advice from the pages of Harvard Business ReviewYou want the most important ideas on management all in one place. Now you can have them--in a set of HBR's 10 Must Reads. We've combed through hundreds of Harvard Business Review articles on strategy, change leadership, managing people, and managing yourself and selected the most important ones to help you maximize your performance.This six-title collection includes only the most cri...

Are you tired of trading dollars for hours?Do you need creative lead generation strategies?Would you love to take a 4-week vacation without worrying about your finances?Teach and Grow Your Business is a proven blueprint written to help you attract more clients, increase your income, and gain freedom in your life.You will discover how to create lucrative products and programs, promote them us...

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship.In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a dama...

Entrepreneurs are linked in many fields and are determined in different way by different people. The word has his origin in French and it has developed into many meanings that related to people who accept the risks, starting a business. Entrepreneurs are the ones who are the founder the company and also are the one who take the risks in their business. Usually the common knowledge with entrepreneurs is that they are one who are builders of new entities which is made to offer advanced or pr...

Marketing 101 is in serious trouble. Its effectiveness is extremely limited. If you are practising traditional text book marketing, this book is your wake-up call. You are subjecting your organization to extreme risk. Why? The playground for organizations today is not what it used to be. If the inside of your business doesn't keep pace with what's going on outside, the end is near. AND if you continue to practice MORE of what you did in the past and expect different results, you are deludi...

If you need the best practices and ideas for launching new ventures-but don’t have time to find them-this book is for you. Here are nine inspiring and useful perspectives, all in one place.This collection of HBR articles will help you: Zero in on your most promising prospects Set a clear direction for your start-up Test and revise your assumptions along the way Tackle risks that could sabotage your efforts Carve out opportunities in emerging...