By some estimates, knowledge workers outnumber all other workers in North America alone by a four to one margin. Knowledge work and knowledge workers vary with each profession, depending on the industry- from software developers to engineers, architects to pharmaceutical researchers, and so forth. They are usually responsible for exploring and creating ideas, new products, new designs or perhaps new models for doing business to help their organization achieve or maintain a competitive adva...

By some estimates, knowledge workers outnumber all other workers in North America alone by a four to one margin. Knowledge work and knowledge workers vary with each profession, depending on the industry from software developers to engineers, architects to pharmaceutical researchers, and so forth. They are usually responsible for exploring and creating ideas, new products, new designs or perhaps new models for doing business to help their organization achieve or maintain a competitive advan...

This book is for senior executives who are on a mission to jack up the performance of their information-technology (IT) project portfolios, and who are no longer satisfied that established "best practices" are sufficient to achieve their organizations' business objectives. The authors cut through the confusion and zealotry of leading improvement approaches, and distill them down to a practical set of specific techniques you can apply for maximum benefit to your IT project portfolio.